We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

VisitScotland Edinburgh Icentre

Tourist Information Centre 3 Princes Street, Edinburgh EH2 2QP, Scotland
+44 131 473 3868
Website
Save
Review Highlights
School trip

This is a very useful place to go if you need help with getting around Edinburgh and needing places... read more

Reviewed 22 September 2017
DanaBlake11
,
Edinburgh, United Kingdom
via mobile
Lots of useful information about Edinburgh

My experience of the centre was interesting if I didn't live in Edinburgh it would be a good place... read more

Reviewed 22 September 2017
Elisha U
Read all 86 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
More
Edinburgh iCentre welcomes you to Scotland. Find us on Princes Street in the heart of Edinburgh, Scotland’s historic capital. This one-stop shop helps you make the most of your time, and enhance your trip. At Edinburgh and Scotland's iCentre we can help you plan tours, book day-trips, reserve accommodation and purchase transport passes for touring Scotland. You can even reserve ferries to the islands. Discover the latest information on events and festivals taking place in Edinburgh all year round. Buy tickets for Edinburgh attractions, Historic Scotland Explorer Pass, the Royal Edinburgh Ticket and popular city tours. Our gift shop has a wide variety of quality Scottish gifts, a selection of guide books and maps. Drop by to make sure your trip to Scotland is one to remember.
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible6%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
Tourist Information Centre 3 Princes Street, Edinburgh EH2 2QP, Scotland
Princes Street and Gardens
CONTACT
Website
+44 131 473 3868
Write a Review
Reviews (86)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 60 reviews

Reviewed 22 September 2017 via mobile

This is a very useful place to go if you need help with getting around Edinburgh and needing places to go visit if your here for a holiday

Thank DanaBlake11
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 25 September 2017

Many thanks for taking the time to leave us a review on tripadvisor, glad to hear you enjoyed the experience and that you feel its a great place to visit whilst getting around Scotland on holiday, please do visit again

Reviewed 22 September 2017

My experience of the centre was interesting if I didn't live in Edinburgh it would be a good place to know what Edinburgh is like and the things you can do there! The best bit was all the traditional food and symbols that represent Scotland.I...More

Thank Elisha U
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 25 September 2017

Many thanks for taking the time to leave us a review, Really glad to hear you enjoyed the experience and the food area show casing local produce. Edinburgh Information Centre really is a hub for many travelers heading all over Scotland so we try to...More

Reviewed 22 September 2017

I went on a school trip and I thought it looked helpful to those in need of information in Edinburgh though the outside was not inviting and looked dirtyMore

Thank miarodgers5959
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 25 September 2017

Many thanks for taking the time to leave us a review, the centre building was built in the early 1980's so may look a little tired on the outside we do our best to keep the outside well maintained, the inside i hope you agree...More

Reviewed 22 September 2017

This is really good for gifts that represent Edinburgh also the leaflets for attractions around Scotland u can pick up for free are very useful. Staff were lovely and helpful.

Thank holly l
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 25 September 2017

Many thanks for taking the time to leave a 5 star review, really glad you enjoyed your visit and hope it helped you pick up a few ideas for getting in and around the City Please do visit us again

Reviewed 22 September 2017

It would be good for anyone looking for somewhere to visit in Edinburgh but because I live here so I knew most of the attractions

Thank TomiOkpaje13
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 25 September 2017

Thanks for taking the time to visit our Icentre, i realise your from Edinburgh so you may find it beneficial to visit one of our other sites in the future if your traveling around Scotland

Reviewed 22 September 2017

It is an amazing place to visit I really enjoyed it I went with my school for a trip for travel & tourism it was unbelieveably busy but also the best I would definitely go there and get a couple of leaflets.

Thank Stormtrooper16
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 25 September 2017

Many thanks for your 5 star review, really pleased to hear that you enjoyed it and found it useful, be sure to visit us again

Reviewed 13 August 2017 via mobile

We spent about 40 minutes with Inma while in Edinburgh trying to locate accommodation in Inverness. She tried everything imagine able in a 99.9% booked out Inverness. And we got a place, which meant we could both use our rail tickets and visit the Orkneys....More

Thank Juanita F
Gillian P, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 15 August 2017

Thank you for taking the time to write such a lovely review, I am sure Inma will be delighted to read this. Our Advisors really pride themselves on their knowledge and fantastic customer service! I hope you enjoyed the rest of your visit to Scotland!...More

Reviewed 17 July 2017

Visit 04.07.2017: Got really great and interesting Information for my stay in Edinburgh from a very friendly, knowledgeable German girl called Andrea. Really enjoyed my visit in Edinburgh . Thank you Visitscotland Kind regards BirgitMore

Thank Birgit H
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 19 July 2017

Dear Birgit, Many thanks for taking the time to leave a 5 star review on tripadvisor, its great to hear that Andrea was helpful and I shall pass on my thanks to her. We hope to welcome you back to the centre on your next...More

Reviewed 10 July 2017 via mobile

Like every other Visit Scotland Information Centre we visited, this one was a great help. Friendly and patient staff, who will reserve a hotel room, map out a route, and answer any questions you might have. Most of them also sell nice souvenirs and travel...More

Thank milady_12
Gillian P, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 13 July 2017

Thank you for taking the time to leave such a lovely review of not only the iCentre in Edinburgh but of all you visited, our advisors will be delighted to read this. regards

Reviewed 8 July 2017

What a gem of a place - lady who helped us plan our day was so nice, amazingly helpful - and the facilities to shop for gifts is very good. Great central location.

Thank Croft69
Penny T, Manager at VisitScotland Edinburgh Icentre, responded to this reviewResponded 11 July 2017

Many thanks for taking the time to leave a 5 star review. We are all delighted you enjoyed your experience at our Icentre and we look forward to welcoming you back in the future. I have passed your lovely comments onto the team. Regards Penny

Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Nearby Restaurants
Number One at The Balmoral
1,461 reviews
.03 miles away
Palm Court at The Balmoral
829 reviews
.06 miles away
Scotch Whisky Bar at The Balmoral
219 reviews
.05 miles away
Twenty Princes Street
856 reviews
.03 miles away
Nearby Attractions
Scott Monument
2,264 reviews
.09 miles away
Fruitmarket Gallery
57 reviews
.11 miles away
ScotlandsPeople Centre
26 reviews
.07 miles away
Ask a question
Questions & Answers
Anne G
18 April 2015|
Answer
Response from Info_VisitScotland |
Sorry for the lack of response to this question, but VisitScotland staff did not have access to answering this section until 2016. At that time, I would advise getting the tram if you are coming to the city centre at that... More
-1
Votes