Edinburgh Trams
Edinburgh Trams
4
5:00 AM - 12:00 AM
Monday
5:00 AM - 12:00 AM
Tuesday
5:00 AM - 12:00 AM
Wednesday
5:00 AM - 12:00 AM
Thursday
5:00 AM - 12:00 AM
Friday
5:00 AM - 12:00 AM
Saturday
5:00 AM - 12:00 AM
Sunday
5:00 AM - 12:00 AM
About
Edinburgh Trams is the award winning operator of the city’s tramway with a vision to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport. With services from every three minutes to 16 locations across the city and by connecting Edinburgh Airport to the heart of the city in under 35 minutes, Edinburgh Trams offer a high quality transport choice for residents and visitors to the city. The addition of new services, industry-leading levels of customer service and a range of dynamic initiatives have all contributed to Edinburgh’s tramway becoming one of the UK’s most successful transport systems.
Duration: < 1 hour
Suggest edits to improve what we show.
Improve this listingFull view










Revenue impacts the experiences featured on this page, learn more.
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
95 within 3 miles
Attractions
206 within 6 miles
See what travellers are saying
- lordofglencoe83662Aberfeldy, United Kingdom55 contributionsOK but only one line and slow. Shameful really.They spent all this money (reportedly £780 million) and got this? OK it's a tram where previously there was none but given how long it took to finish the project you'd think they would have worked out that they need to install a non-slip floor. Once it has dirt on it, it is close to lethal, especially when wet. And a strip of paper as a ticket that is then checked on the tram by a conductor with a pink pen? But only one way? Nobody bothered to check it on the way back even though there was a guy standing talking to the driver all the way. And why are the instructions for tickets and all the announcements only in English? Does Edinburgh not expect to get any overseas visitors? Tickets only valid on the Tram - no exchange with buses or trains as you do in virtually every other city. The weirdest thing of all was that the tram had no priority - it waited at traffic lights for buses and taxis. And boy does Edinburgh have a lot of large smelly diesel buses sitting on Princes Street. It's a great idea of course and compared to paying for parking in the city, a very much better deal, but as an experience, hmm. Not frequent enough, will get very crowded at peak times. Like everything else in Edinburgh, big expectations, poor delivery.Hi lordofglencoe83662, Many thanks for taking the time to review us. I just wanted to touch on a couple of the points made in your review. 1. All our trams are equipped with non-slip flooring. We also put out special messages advising customers during adverse weather to take extra care when walking on the tram or on our platforms. Never the less, I will make sure to pass your comment on to our Operations department. 2. Depending on our staffing levels, there may not be a Ticket Service Assistant on board for the entire duration of the journey. We also have a number of trainee drivers and their 'minders' out on the line, which I suspect may be the case on the tram you were on, who must stay with the driver in the unlikely event that there is an emergency on board. 3. While our announcements are in English, each tram displays the current, next and last stop on our overhead displays. Moreover, we have screens and a full route map in each cab, alongside pictures, to aid passengers with their journey. 4. Certain tickets such as a Single, Return or Multi-Day are tram only but we also have a variety of tickets which can also be used on our sister company, Lothian Bus. These include, Day tickets, Ridacards and City Smart Cards. When purchasing train tickets and travelling to and from the airport, the likes of Trainline offers a combined Tram and Rail ticket. This can only be done as an add on when purchasing a train ticket though and not vice-versa. 5. When in the city centre, the tram line is on a public road and as such we must follow traffic laws to maintain the safety of all road users. While we have our own set of signals and traffic lights which recognise when a tram is waiting, to help maintain traffic flow, other vehicles may have right of way. We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh TramsWritten 14 December 2022This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2022Written 13 December 2022
- Grsands6 contributionsExpensive and unhelpful staffA one stop trip from Edinburgh Airport of about half a mile cost £6.50 which is outrageous. I also had a heavy suitcase which the conductor made me lift into the luggage rack and lift out again in spite of my short journey. Very unhelpful. I’m a woman in my 60s.Good Morning Timandg, Many thanks for taking the time to review us and I regret that on this occasion your experience isn't a positive one. Our tramway operates a flat-fare system to make it easier for our customers. Unfortunately as with other transport operators, we must pay a surcharge to be able to service the airport. This surcharge is then reflected in our ticket prices. Although only travelling one stop, we require all luggage to be stowed in the luggage racks provided. These rules are in place to ensure the safety and security of all our passengers, as well as their personal belongings, in the event of an emergency. For heavier or bulkier cases we offer luggage racks at ground level which helps eliminate the need for heavy lifting. We hope to welcome you back on board with us soon. Kind Regards, Edinburgh TramsWritten 7 March 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2023Travelled soloWritten 5 March 2023
- Peter B17 contributionsPpverty inducingWhat staggering rip-off! I tried to save the planet by catching the electric bus from Dundee to Ingleston Park and Ride, then caught the tram to the airport for my flight. The journey took 2 minutes, travelled approximately 500 yards, and cost a staggering £7.60! Yes £7.60 for a single trip of a single stop. Oh yes, my so called Scottish Entitlement card doesn't work because its not issued in Edinburgh. It works on Edinburgh buses, of course. Welcome to Edinburgh, suckers!Hi Peter B, Many thanks for taking the time to write your review. Edinburgh Trams operates a flat fare system which means all single journeys to the airport are priced at £7.50. We work very closely with Ember and providing you put your destination as Edinburgh Airport, your ticket will also include a tram journey. It works out about £1 more than a regular Ember ticket if you do it this way. Kind Regards, Edinburgh TramsWritten 26 July 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2023Written 25 July 2023
- Stephen W22 contributionsOvercrowded. Late. Overpriced.Took the tram with my 8-year-old son today from the Gyle emit Haymarket. I’d taken the tram before pre-COVID but was surprised an adult return is now £3.80. So total price for the 2 of us was £5.70. Both journeys were late and both were overcrowded to the point of being dangerous. There is supposedly a conductor on board but no one was stopping people from cramming in the doors. Add to that the horrendous temperature and the fact there’s people chugging beer like there’s no tomorrow and we didn’t have a good journey at all. Gif home and saw we could’ve travelled by train for a total price of £3.35 from the nearby Edinburgh Park station. Will definitely do that in future. To top it off had to wait 20 mins for our tram home despite supposedly the trams running to a 7 minute frequency.Hi Stephen W, Many thanks for taking the time to review us. We do run a service from every 7 minutes, although due to road congestion, particularly during the festival period, this may affect the frequency of service. We apologise for the inconvenience and we hope to welcome you back on board soon. Kind Regards, Edinburgh TramsWritten 22 November 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2023Travelled with familyWritten 26 August 2023
- citytootsEdinburgh, United Kingdom42 contributionsOver 20min waitWaited 20mins for a tram to the airport that’s supposed to be every 7min. York place, peak time, 2-3 trams worth of people then waiting to get on one tram. No seats. Paid £7.50 for an airport single!! By all means pay for a cheap day ticket to sightsee around the city- the team is leisurely. For airport travel, jump the 100 bus.Hi citytoots, Many thanks for taking the time to share your experience on board with us. We take our customer feedback very seriously and utilise this to improve our future services. We look forward to welcoming you back on board with us soon. Kind Regards, Edinburgh TramsWritten 22 November 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Travelled on businessWritten 9 October 2023
- Oliver RPerth, United Kingdom12 contributionsAbsolute s***Worst experience ever, first of all we waited 7 minutes for a tram that was supposedly “out of service” then the next tram was 5 minutes late; and the squeeze on the platform had become unbearable almost. Once the tram had arrived; we had a terrible experience trying to get on, there was 7 of us, suddenly as we were getting on, the driver shut the doors and almost split us up. The acceleration and breaking was extremely aggressive and even so far to say hurtful. The sharp turns and jolts really hurt and a lot of people nearly fell over. After a hectic and vile 35 ride on the tram, we got of at Ingliston P&R. Absolutely vile and revolting…never again!!Hi N2296WZoliverr, Please can you email us at customer@edinburghtrams.com with some more details about this situation so we can look into it further. Many Thanks, Edinburgh TramsWritten 22 November 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Travelled with familyWritten 19 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
887 reviews
Excellent
498
Very good
194
Average
69
Poor
52
Terrible
74
Jim D
177 contributions
Oct 2023 • Couples
A really good way to get in and out of Edinburgh. We used the Park and Ride near the Airport. An all day ticket is useful if making more than a simple return journeys.
Written 24 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi JWJD1960,
Many thanks for taking the time to leave your positive review!
We look forward to welcoming you back on board with us soon.
Kind Regards,
Edinburgh Trams
Written 27 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oliver R
Perth, UK12 contributions
Nov 2023 • Family
Worst experience ever, first of all we waited 7 minutes for a tram that was supposedly “out of service” then the next tram was 5 minutes late; and the squeeze on the platform had become unbearable almost. Once the tram had arrived; we had a terrible experience trying to get on, there was 7 of us, suddenly as we were getting on, the driver shut the doors and almost split us up. The acceleration and breaking was extremely aggressive and even so far to say hurtful. The sharp turns and jolts really hurt and a lot of people nearly fell over. After a hectic and vile 35 ride on the tram, we got of at Ingliston P&R. Absolutely vile and revolting…never again!!
Written 19 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi N2296WZoliverr,
Please can you email us at customer@edinburghtrams.com with some more details about this situation so we can look into it further.
Many Thanks,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Douglas
Liverpool, UK52 contributions
Oct 2023 • Business
Nice that there are some new stations added to the line and should be easier to get to the airport but it does get busy and can be hard to locate certain stops. Do like travelling above ground though.
Written 31 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi K7618NMjoh,
Many thanks for taking the time to review us.
Our trams are equipped with display screens, a tannoy system and overhead stop information to help navigate the line while on board. If you have any questions about certain stops, please don't hesitate to ask one of our on-board Ticket Services Assistants and they will be more than happy to help.
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bigted1969
Edinburgh, UK9 contributions
Jul 2023 • Family
Every time we are encouraged to use the tram to Murrayfield.We go shandwick place buy out tickets but everytime we end up walking as theres no room on tram.Same problem coming out Murrayfield no space feel very poor service owned and run by local council so u got no other transportation as they shut roads so no taxi or buses can get near very poor service over expensive hopeless service
Written 24 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon Big ted1969,
Many thanks for taking the time to share your experience on board with us.
When major events happen at Murrayfield, our services will be busier than usual. During this time, we will boost service before and after the event to ensure we can safely transport thousands of customers in a quick time frame.
We take our customer feedback very seriously and utilise this to improve our future services.
We look forward to welcoming you back on board with us soon.
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ajr81
Balfron, UK9 contributions
Oct 2023 • Couples
Total rip off - £7.5O each for a 2 minute journey from park and ride to Edinburgh airport. Shame on you Edinburgh
Transport.
Transport.
Written 22 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Salu61,
Many thanks for taking the time to review us.
Our tramway operates a flat-fare system to make it easier for our customers. Unfortunately as with other transport operators, we must pay a surcharge to be able to service the airport. This surcharge is then reflected in our ticket prices.
We hope you welcome you back on board with us soon.
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YoohooWales
Llanelli, UK301 contributions
Oct 2023 • Couples
A wide range of stops from Edinburgh Airport to New Haven. Daily tickets are very cheap, easy to use and a fantastic and reliable way to visit various landmarks in the city on a jump on jump off basis. The tickets can also be used on local buses. We saved a fortune on taxi and bus fares. A great service, great fun and highly recommended!
Written 21 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi YoohooWales,
Thank you for taking the time to review us and for your kind words.
We look forward to welcoming you back on board with us soon!
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emanuele F
1 contribution
Sep 2023 • Solo
I validated my ridacard before boarding the tram, the tichet inspector couldn't check my card on his machine so he charged my £7.50 single ticket to the airport, once I arrived at the airport I explained the situation to the lothian buses lady there, we checked my ridacard again at the platform validator machine to which it was fine but not on her machine, the only way she could help me was to give me a number to complain, I was going on holiday obviously I wouldn't called number (Thieves)
Written 17 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi emanuelefP6346BN,
Many thanks for taking the time to review us. Please can you email us at customer@edinburghtrams.com so this situation can be looked into further.
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary Bee
Newton Abbot, UK60 contributions
Oct 2023 • Couples
Clean, uncrowned, efficient, cheap. Really easy to get from the airport to the City and there are a range of multi day tickets available to help you get around Edinburgh. Definitely recommended.
Written 14 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi gnb1973,
Thank you for taking the time to review us!
We look forward to welcoming you back on board with us soon!
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James Knowles
36 contributions
Oct 2023 • Couples
This is the easiest way to get through the city. It was super easy to use and not expensive at all. I loved it!
Written 10 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi JKnowlestwo,
Thank you for taking the time to review us and for your kind words.
We look forward to welcoming you back on board with us soon!
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
citytoots
Edinburgh, UK42 contributions
Oct 2023 • Business
Waited 20mins for a tram to the airport that’s supposed to be every 7min. York place, peak time, 2-3 trams worth of people then waiting to get on one tram. No seats. Paid £7.50 for an airport single!! By all means pay for a cheap day ticket to sightsee around the city- the team is leisurely. For airport travel, jump the 100 bus.
Written 9 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi citytoots,
Many thanks for taking the time to share your experience on board with us.
We take our customer feedback very seriously and utilise this to improve our future services.
We look forward to welcoming you back on board with us soon.
Kind Regards,
Edinburgh Trams
Written 22 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can a mobility scooter be taken on the bus at the park and ride, thank you
Edinburgh Trams
Edinburgh, UK
Hi Ann H,
Many thanks for your question regarding Lothian Buses. Mobility Scooters are unfortunately not permitted onboard the bus unless they can be folded safely and stored on the ground in the wheelchair space against the “ironing board” back rest.
We do however have two spaces available on each tram for mobility scooters!
Customers must hold a valid mobility scooter permit to board our trams. If you would like to apply for one, our Customer Relations Officers are more than happy to help you with this. For information on how to contact us, please visit our website.
We look forward to welcoming you on board soon!
Kind Regards,
Edinburgh Trams
Loris D
1 contribution
A Capodanno i tram ci sono? Con che orario?
Roula K
1 contribution
Salve. La notte di Capodanno, al termine del normale servizio giornaliero del 31 Dicembre, Edinburgh Trams fornira' un servizio notturno straordinario gratuito con tram ogni 20 minuti tra l'aeroporto e la fermata di West End.
Hettys2013
Basingstoke4 contributions
We bought an open return ticket on 27th October assuming that meant we could use it to return to the airport twice days later. But then we saw adverts for multi day tickets? So what is an open return ticket?
Roula K
1 contribution
Hello Hettys. Brian is correct, an open return is valid for two journeys only, from and back to the Aiport, while the multi-day ticket gives you unlimited travel on the tram network.
WildIrishRoseDreamin
Shullsburg, WI39 contributions
Hi: we are flying into Scotland in September and wondering if the Tram will quickly get us to Gateway to catch a train to Inverness. We have not been to Scotland before, and wondering if it will be easily marked at airport and then easy to identify when at Gateway to get off tram? Should we buy tickets in advance, or is there normally enough open seats on trains and trams that tickets do not need to be purchased in advance? Sorry for all the random questions, but any advice is welcome.
Hi, You can easily buy tickets from our staff or ticket machines at the tram platform which is a short 3 minute walk from the terminal building. Trams run every 7-10 minutes, they carry up to 250 passengers and the journey to Edinburgh gateway takes 8 minutes. There are signs and announcements on the tram at every stop. I hope ypou enjoy travelling with us.
Clojoe123
Forfar, UK
I am planning on commuting to Napier university via tram from Ingilston park and ride to Bankhead. Are parking spaces readily available at 8-8.30 am.
Or will everyday be a risk of possibly not getting a space.
Roula K
1 contribution
Hi Clojoe, the park and ride is not managed directly bu Edinburgh Trams, but you can call the front desk at 0131 555 6363 who have a much clearer picture of traffic flow. In my experience, it gets busy on weekday mornings, however you should be able to find a parking space.
Keith P
Hinckley, UK2 contributions
Where do I get a permit from for my wife's mobility scooter.
EdinburghTrams
Edinburgh, UK1 contribution
Hi Keith, if you get in touch we can send you a form. Thanks
Keith P
Hinckley, UK2 contributions
Hi my wife has a small mobility scooter , and a small dog (cairn terrier ), is it possible to get on and off the trams, can she stay on her scooter on the tram ? And are dogs allowed on. We are planning a trip in April and the trams look like a great way to have a look around. Regards Keith and Jayne Payne.
Des T
Castle Douglas, UK1,464 contributions
If you go onto Lothian bus/tram web site they can deal with all info you need.yes ive seen dog,cats on trams,and any disabled item is catered for wheelchairs,scotter etc. Edinburgh will b gud for you both,looking for a great restaurants,check out howies,at Waterloo etc
zj-gp
Alloa, UK1 contribution
We are staying at Edinburgh Park and was gonna buy a family all day ticket, what time is the last tram back to Edinburgh Park that we could use with this ticket?
The last tram back from the city departs York Place at 23:30
Discover475994
Cardiff, UK
Hi, I am travelling to Edinburgh with 17 & 11 year old sons for 5 days. On a budget.
Will need to get from the airport to the centre then travel around sites and attractions. Castle and Zoo are top of the list. Any suggestions welcome :)
Is there a family ticket for bus/tram?
Thank you
Roula K
1 contribution
Hi Pauline
As others have mentioned there is a £8.50 Family Dayticket covering 2 adults and up to 3 children aged 5-15 which gives you unlimited travel on trams and Lothian Buses excluding the Airport.
However, to travel from and back to the Airport you will need individual single or open return tickets (the latter offer much better value.)
If you are staying in the city centre, you will see that most attractions are within walking distance, so you might not need additional travel every single day. However the Family Dayticket will be perfect for visiting the zoo or venturing further afield.
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listingEDINBURGH TRAMS: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Edinburgh Trams
- Edinburgh Trams is open:
- Sun - Sat 05:00 - 00:00
- Hotels near Edinburgh Trams:
- (0.22 mi) Hampton by Hilton Edinburgh Airport
- (0.26 mi) DoubleTree by Hilton Edinburgh Airport
- (0.25 mi) Moxy Edinburgh Airport
- (0.80 mi) Carlowrie Castle
- (0.62 mi) Holiday Inn Express Edinburgh Airport
- Restaurants near Edinburgh Trams:
- (0.22 mi) All Bar One 2 - Edinburgh Airport East
- (0.20 mi) All Bar One Edinburgh Airport
- (0.11 mi) The Turnhouse Bar
- (0.12 mi) Starbucks
- (0.11 mi) Bridge & Castle Bar