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highimpactuk wrote a review Oct 2020
Welwyn Garden City, United Kingdom989 contributions575 helpful votes
Very modern with frequent services to and from Edinburgh airport, the tram is a very welcome addition to getting the city more connected. They are clean, efficient, regular and reasonable. You save a little more by buying your ticket online - especially if you opt for a return trip.…
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Date of experience: October 2020
1 Helpful vote
Helpful
I have just caught the tram from Edinburgh airport to city . I paid for a return ticket and a piece of paper came out . I took it aN put it in my wallet . On the tram I realised this was the receipt and not the ticket . I contacted the Customer Service who basically said . Sorry pay again! Not at all welcoming to Scotland Very disappointed…
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Date of experience: October 2020
1 Helpful vote
Helpful
Short trip from York Place to Haymarket. Nice to see the buildings along the route whilst sheltering from the rain. Flat fare except for the airport. Buy before you board.
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Date of experience: October 2020
1 Helpful vote
Helpful
Excellent Service, punctual,clean and polite staff. We used the tram every day and were not disappointed.
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Date of experience: August 2020
2 Helpful votes
Helpful
Very easy to pick up, just outside terminal. Every 15 minutes. Clear announcements, reasonably priced (£6 to near Waverley Station). Staff/conductor visible, helpful. Tickets checked. Easy to manoeuvre large suitcase on and off. Would definitely recommend.
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Date of experience: August 2020
1 Helpful vote
Helpful