They spent all this money (reportedly £780 million) and got this? OK it's a tram where previously there was none but given how long it took to finish the project you'd think they would have worked out that they need to install a non-slip floor. Once it has dirt on it, it is close to lethal, especially when wet. And a strip of paper as a ticket that is then checked on the tram by a conductor with a pink pen? But only one way? Nobody bothered to check it on the way back even though there was a guy standing talking to the driver all the way. And why are the instructions for tickets and all the announcements only in English? Does Edinburgh not expect to get any overseas visitors? Tickets only valid on the Tram - no exchange with buses or trains as you do in virtually every other city. The weirdest thing of all was that the tram had no priority - it waited at traffic lights for buses and taxis. And boy does Edinburgh have a lot of large smelly diesel buses sitting on Princes Street. It's a great idea of course and compared to paying for parking in the city, a very much better deal, but as an experience, hmm. Not frequent enough, will get very crowded at peak times. Like everything else in Edinburgh, big expectations, poor delivery.

A one stop trip from Edinburgh Airport of about half a mile cost £6.50 which is outrageous. I also had a heavy suitcase which the conductor made me lift into the luggage rack and lift out again in spite of my short journey. Very unhelpful. I’m a woman in my 60s.

What staggering rip-off! I tried to save the planet by catching the electric bus from Dundee to Ingleston Park and Ride, then caught the tram to the airport for my flight. The journey took 2 minutes, travelled approximately 500 yards, and cost a staggering £7.60! Yes £7.60 for a single trip of a single stop. Oh yes, my so called Scottish Entitlement card doesn't work because its not issued in Edinburgh. It works on Edinburgh buses, of course. Welcome to Edinburgh, suckers!

Took the tram with my 8-year-old son today from the Gyle emit Haymarket. I’d taken the tram before pre-COVID but was surprised an adult return is now £3.80. So total price for the 2 of us was £5.70. Both journeys were late and both were overcrowded to the point of being dangerous. There is supposedly a conductor on board but no one was stopping people from cramming in the doors. Add to that the horrendous temperature and the fact there’s people chugging beer like there’s no tomorrow and we didn’t have a good journey at all. Gif home and saw we could’ve travelled by train for a total price of £3.35 from the nearby Edinburgh Park station. Will definitely do that in future. To top it off had to wait 20 mins for our tram home despite supposedly the trams running to a 7 minute frequency.

Waited 20mins for a tram to the airport that’s supposed to be every 7min. York place, peak time, 2-3 trams worth of people then waiting to get on one tram. No seats. Paid £7.50 for an airport single!! By all means pay for a cheap day ticket to sightsee around the city- the team is leisurely. For airport travel, jump the 100 bus.

Worst experience ever, first of all we waited 7 minutes for a tram that was supposedly “out of service” then the next tram was 5 minutes late; and the squeeze on the platform had become unbearable almost. Once the tram had arrived; we had a terrible experience trying to get on, there was 7 of us, suddenly as we were getting on, the driver shut the doors and almost split us up. The acceleration and breaking was extremely aggressive and even so far to say hurtful. The sharp turns and jolts really hurt and a lot of people nearly fell over. After a hectic and vile 35 ride on the tram, we got of at Ingliston P&R. Absolutely vile and revolting…never again!!