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Edinburgh Trams

Open Now: 05:00 - 23:57
Open today: 05:00 - 23:57
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Review Highlights
Great service

I have used the trams every time i visit Edinburgh and they work great - £8.50 open return from and... read more

Reviewed 3 weeks ago
John C
,
Dublin, Ireland
Weekend Break Edinburgh

Took a weekend Break to Edinburgh. Stayed at the Premier Inn (The Gyle). Ideal for getting into... read more

Reviewed 2 days ago
JoKath2013
,
Manchester, United Kingdom
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Traveller Overview
  • Excellent59%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible6%
Travellers talk about
“york place”(42 reviews)
“day ticket”(37 reviews)
“city centre”(93 reviews)
About
Edinburgh Trams is the award winning operator of the city’s tramway with a vision to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport. With...more
Open Now
Hours Today: 05:00 - 23:57
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Suggested duration: < 1 hour
Contact
Edinburgh EH1 1BQ, Scotland
Website
+44 131 338 5780
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1 - 10 of 537 reviews
Reviewed 2 days ago

Took a weekend Break to Edinburgh. Stayed at the Premier Inn (The Gyle). Ideal for getting into the city. Edinburgh tram stops just outside the Hotel. At £3:80 return into Edinburgh " Bargain " Journey takes just 15-20 minutes, straight into the city centre along...More

Thank JoKath2013
AliceF2447, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded yesterday

Thank you for taking the time to give us such positive feedback. We look forward to welcoming you back on the tram next time you visit Edinburgh.

Reviewed 1 week ago

Pity this service is not 24 hours like the buses. Clean well-maintained carriages. Pity this service is not 24 hours.

Thank caroline A
DavidL15887, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 1 week ago

Hi Caroline Thank you for taking the time to review us. David

Reviewed 1 week ago via mobile

Every trip I have taken on the Edinburgh Tram involves conductors who appear rude and aggressive. On one occasion a small dispute with passengers unnecessarily escalated and delayed the whole network by 10 minutes.

Thank Jeremy S
AliceF2447, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 1 week ago

Sorry to hear that you have negative experiences whilst traveling by tram. This is not the way we expect our staff to treat customers, and I hope it will not discourage you from using the service again.

Reviewed 2 weeks ago

What a great way to get from airport to hotels,attractions,Edinburgh City.Glasgow will eventually get a Tram system,which will make that lovely city so much easier to get around.Have visited EDI x 4,and intend to again soon.You just exit the airport terminal,and you are within a...More

Thank ellenfoley
Roula K, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 2 weeks ago

Thank you very much for your 5-star review, ellenfoley! See you again on your fifth visit!

Reviewed 3 weeks ago

Lovely clean, bright trams with friendly and helpful staff. Unfortunately spoiled by the outrageous charge to the airport from Edinburgh Gateway station. £6 for three stops compared to £1.70 to go any other journey. I decided to get off at the park-and-drive stop and walk...More

Thank davevincent
David L, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review us. Our airport zone ticket prices are advertised and an £8.50 open return is the best value on the tram. You might also be interested in combined rail/tram tickets which are available from Scotrail and can be...More

Reviewed 3 weeks ago via mobile

I travelled by tram from St Andrew Square in downtown Edinburgh to the airport. It‘s clean, cheap and runs frequently.

Thank Denis L
Roula K, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 3 weeks ago

Thanks very much for your review Denis. It was short but sweet! I'm glad you enjoyed your journey with us.

Reviewed 3 weeks ago

We used the tram to get into and out of Edinburgh from the airport. You can buy roundtrip tickets where you take the tram into Edinburgh and then can return to the airport on a future date of your choosing with the same ticket. It...More

1  Thank AnaPtx
Roula K, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review us, Ana. I'm glad you enjoyed your trips with us and hope you had a nice stay in Edinburgh. Until next time!

Reviewed 3 weeks ago via mobile

This was the cheapest way to get from the airport to the city centre (and my hotel). It cost around £8 for a return and was a 35 minute journey to York Place (terminus and where my hotel was). The trams run very regularly. They...More

Thank Sarah6481
Roula K, Customer Relations Officer at Edinburgh Trams, responded to this reviewResponded 3 weeks ago

Thank you very much for your review Sarah. I'm happy to hear you enjoyed your journey with us. See you again next time!

Reviewed 3 weeks ago

I have used the trams every time i visit Edinburgh and they work great - £8.50 open return from and to the airport - clean and conductors are very helpful Stress free and they run on time - 100% recommend

Thank John C
Craig J, Customer Relations at Edinburgh Trams, responded to this reviewResponded 3 weeks ago

Thank you for your kind review John.

Reviewed 3 weeks ago via mobile

We did park and ride with trams. Very quick and easy to use. You can purchase tickets at every stop we chose a day ticket with use of buses as well. We can recommend this as parking in Edinburgh is very expensive. Our day tickets...More

Thank Debra S
Craig J, Customer Relations at Edinburgh Trams, responded to this reviewResponded 3 weeks ago

Hi Debra, thank you for your positive feedback

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Questions & Answers
Ask a question
Discover475994
28 August 2018|
AnswerShow all 4 answers
Response from Roula K | Property representative |
Hi Pauline As others have mentioned there is a £8.50 Family Dayticket covering 2 adults and up to 3 children aged 5-15 which gives you unlimited travel on trams and Lothian Buses excluding the Airport. However, to travel... More
0
Votes
GWJ2312CW
12 August 2018|
Answer
Response from Roula K | Property representative |
Hello, the best option for you is the Airport Dayticket (£9 adult, £4.50 for your 15-year-old niece) which gives you unlimited travel on tram and Lothian buses for a day, including the Airport.
1
Vote
scotlandsno1gal
7 August 2018|
AnswerShow all 2 answers
Response from Tillyman | Reviewed this property |
Using the Inglestone Park and Ride is straightforward and saves on parking costs which in Edinburgh are horrendous. Getting up the Mound to the Castle is pretty formidable because of the vast crowds this month. While Hop on... More
0
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