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Turned up here at 8.30pm for a 9pm showing, picked up tickets and went to get food. Asked for a hot-dog and was told they had ran out! Ran out by half 8 for a showing of Jurassic World, when surely they expected it to...More
Customer service is always good. The cinema is always clean and tidy! Roughly £10 for a movie and I recommend buying food at a shop before hand (you’re aloud food except possibly hot food) as it’s expensive but as is every cinema. The arcade is...More
This cinema is dearer than the standard cinema and the venue is just not up to par for the costs. A bag of chocolate/sweets will cost you £4 and a bottle of juice (not water & not draft) is about £3.
The cinema screens needs...More
The screen seemed small through the ads and trailers so I expected it to open out for the main feature but instead it actually got smaller! Sound was adequate. This may seem a bit picky but I come to the cinema for the big screen...More
We go to the cinema a lot and have mixed experiences with the cleanliness and helpfulness of the staff . This visit each person we encountered acted like they were doing us a huge favour serving us . Before the film I needed to go...More
An unplanned visit to the cinema turned out to be an absolute joy. The staff in Cineworld were so helpful. The helped us choose the best seats and the advised us of the cheapest way to purchase drinks & snacks. The theatre was clean &...More
I visited this cinema with my seven year old son on the 9/3/18 to watch Black Panther
only to miss the last half hour of the film, the movie was halted due to a power cut.
We sat for half a hour for the film...More
On Saturday 10th March my wife and I visited the Cineworld multiplex in Falkirk to see the film 'The shape of water'. The cinema and staff were polite & helpful, however I must comment on other aspects...
When entering the screen approx 10 mins before...More
I really struggle with this place, you queue to buy a ticket and can buy food at the same counter so it takes ages, but they don’t serve hot drinks so you need to go over to Starbucks and then join another queue which is...More
We visited cineworld Falkirk a week ago to watch the darkest hour. When the film began the temperature was fine, however as the film went on the temperature dropped significantly! By the end of the movie it was uncomfortable.
When I wrote to cineworld I...More