Falkirk Wheel
Falkirk Wheel
4.5
9:45 AM - 5:30 PM
Monday
9:45 AM - 5:30 PM
Tuesday
9:45 AM - 5:30 PM
Wednesday
9:45 AM - 5:30 PM
Thursday
9:45 AM - 5:30 PM
Friday
9:45 AM - 5:30 PM
Saturday
9:45 AM - 5:30 PM
Sunday
9:45 AM - 5:30 PM
About
This 35-meter-high rotating boat lift, the world’s first, connects the Forth & Clyde and Union canals.
Duration: 2-3 hours
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- anna iExeter, United Kingdom32 contributionsWell worth the miles!I have wanted to visit the Falkirk Wheel since it was built and finally got there! It didn't disappoint - such an amazing piece of engineering and the boat trip was the perfect way to understand the scale of the thing. The guys who ran the boat we were on were interesting and entertaining. The site is clean and well managed and seems to be developing additional features. I would certainly recommend a trip to Falkirk for the Wheel and the Kelpies - it was worth every mile from Exeter to see them!Visited September 2023Travelled with familyWritten 16 September 2023
- Tony L3 contributionsFantastic Day OutAn excellent day out from start to finish. The Falkirk Wheel is an experience we will never forget absolutely fascinating. Our tour guide was a real gem knew exactly how to put you at ease and how to make sure you enjoyed the experience. Highly recommend well worth a visit. Tony, Marjorie and AlisonVisited September 2023Travelled with friendsWritten 17 September 2023
- McKaysareoutAyrshire, United Kingdom38 contributionsSweet n sourAn awesome experience of witnessing extraordinary engineering. Ignore the negativity around parking. Just pay at the machine at any time (after 20 mins). Why not 5 stars? Hmmm. The boat trip experience was pretty much ruined for our party due to a young woman launching a noisy verbal attack on another woman seated in front of us whilst her two young children looked on. The staff did nothing to address or diffuse the altercation, or to calm this young woman down. Unfortunately this episode marred the experience and the atmosphere of the experience somewhat. But please go! You won’t regret it and hopefully your visit will be drama free!Visited September 2023Travelled as a coupleWritten 17 September 2023
- MrsM103Poulton Le Fylde, United Kingdom48 contributionsGood to ExperienceWe booked online. Easy to find and plenty of parking. However once we were there we found it confusing. No information on whether you need to have your boarding passes printed out or where to get them. There were hardly any staff to ask. The staff on the till in the shop were very busy so we ended up asking a cleaner about what we should do and she very helpfully told us. You can just show your tickets on your phone when you board. There was no information on what time boat was leaving next and everyone was just stood around next to the boat. There is a sign that says “wait here for boat trips” but nobody took any notice, including us. It was only when it was time to board we were told to go and queue next to the sign. Then there was a rush to get in line. So wait at the sign and you will be first on. Front row seats will give you the best views. The wheel itself was a pleasant experience and the skipper was very funny. We can say we’ve been on the only rotating boat lift in the world. An information desk inside would be helpful.Visited September 2023Travelled as a coupleWritten 23 September 2023
- John DPrestwick, United Kingdom4 contributionsGreat experienceI had wanted to go have look at the wheel because I thought it was a wonderful feat of engineering and art. When I went on line and saw that you could take a boat trip , I booked it immediately for 4 of us. It was a fun and interesting experience, and well worth the priceVisited September 2023Travelled as a coupleWritten 23 September 2023
- PollykeaneAthlone, Ireland54 contributionsFamily day outWe went here on a family day out from Ayr. We had a great time. We didn’t really know what to expect but going on the boat on the rotating wheel was fascinating ! What a feat of engineering. The guide on the boat was excellent & gave a really good tour. We didn’t have enough time to go on any of the nice walks nearby unfortunately. My nephews went on the zorbes & enjoyed themVisited July 2023Travelled with familyWritten 24 September 2023
- Dawn S16 contributionsHow to get to the Falkirk Wheel from Edinburgh on public transportIt was very interesting to see this feat of engineering. Very nice cafe with floor to ceiling windows onto the wheel. They cater for gluten free and vegan! I had a jacket potato with chill(Gluten free), among other toppings were roasted veg! It was the nicest chilli i'd had for a while! We didn't have a car while staying in Edinburgh, so we got a train from Edinburgh Waverley to Falkirk Grahamston (£22 return for 3 people). We then got a taxi from the station to the Falkirk Wheel, it cost £7. The taxi driver said for us to ring a local taxi firm Bruces Taxis. He the took us to the Kelpies waited for 15 minutes, then took us back to Falkirk Grahamston station (£20). The taxi drivers were absolutely lovely, very chatty, much more friendly than the ones down south! There are things for children to do near the wheel, a park,pedal boats and walking on the water in a giant inflatable ball.Visited September 2023Travelled with familyWritten 26 September 2023
- Jill JNorthamptonshire, United Kingdom519 contributionsAmazing Sight - well worth a visitFascinating visit - a feat of engineering. Free to look round, just pay for parking £3.50. Unfortunately it was raining while we were there, but we still got a good view of the Wheel in action. We also had a cream scone & cuppa in the cafe/Visitor Centre before we left. Very tasty & reasonably priced.Visited September 2023Travelled as a coupleWritten 26 September 2023
- David WalkerCaputh, United Kingdom203 contributionsWelcome break from the canal rainRegular half way (almost) stop off on cycle trips along the F/C-Union Canal between Edinburgh and Glasgow. Always friendly staff, clean and very welcome stock of goodies. Today the curry cauliflower soup so good I thought I’d write a review. Now back to reflective solo cycling in the rain!Visited October 2023Travelled soloWritten 5 October 2023
- Katie PUnited Kingdom285 contributionsFabulous engineeringWhat a feat of engineering! The only one in the world. How amazing, decent price. Pay at pay machine or on exit with contactless card. Beautiful cafe with information points, great tasting food at a reasonable price. You could spend hours here doing all the different activities. What a fabulous facility.Visited October 2023Travelled with familyWritten 7 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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4.5
5,890 reviews
Excellent
3,398
Very good
1,778
Average
503
Poor
119
Terrible
93
Whi22
United Kingdom66 contributions
Aug 2021
Prebooked trip in advance and we booked via telephone as you couldn’t get a certain ticket online. The man who dealt with this was lovely completely understood and never charged the telephone booking fee which was appreciated and we didn’t need to pay until we arrived on the day. The problems occurred as we were getting ready to board the boat (we did the original tour). It was just assumed that if you are in a wheelchair you cannot get out and walk and you have to sit in the wheelchair section. We explained the man who gave the pre briefing that we didn’t need a wheelchair space. He was not happy and got a rant from him in front of everybody else waiting for the same trip. He basically said that the seats were no good for disabilities and you will be comfier in the wheelchair (like he knows whats best for me when we doesn’t even know me) and that if I got out he would have to go and store the wheelchair away. You could tell by his face he was not happy about storing it away. This should have been sorted before and not in front of everybody else especially when you have to arrive 15 mins beforehand. He left the decision up to us so not wanting to cause more a scene and because of his attitude we felt it would be best just sitting in the wheelchair section. How wrong this decision was, you cannot see anything kids and adults jumping up in front of you for the whole trip you couldn’t see anything from the front. The side window directly beside had notices etc in they way. The other side windows were obstructed either by people or the thick border for the windows. When you sit in a wheelchair space you are sat in front of your family on your own so you cannot enjoy it as a family like everybody else was. You are really left out and the staff attitude at the beginning didn’t help. Hated the whole trip total waste of money. After the trip wasn’t much better bought a couple of items at the gift shop one item didn’t have the price on the stall. The lady who served wasn’t very nice didn’t find out the price of the other item just got told the whole price and had to take her word for it as no receipt was given as it was a cash purchase. She was talking that quietly you couldn’t hear her. When she gave change she gave one Scottish note, asked for an English one as we were leaving Scotland the next day. She was not happy by her attitude. A lady on the till beside us also asked the other lady serving for an English note so the two behind the counter had to scrat around looking for English ones. Horrible experience totally ruined. It will be even worse when the boat is back to full capacity after social distancing.
Written 12 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simon A
Carlisle, UK104 contributions
Mar 2020
This is a marvel of modern engineering. It is very interesting to see and learn about. We paid for a family to go on the 1 hour boat trip. It is advertised as 60 minutes but actually lasts 50 minutes. The boats captain? is very good at his job, keeping everyone entertained and sharing interesting facts however the price charged is far too much when compared to what is on offer.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judi M
Maryculter, UK574 contributions
Feb 2020
My husband very much enjoyed his 2 hour 'Engineering Experience' tour of the Falkirk Wheel. The group was a manageable 10 people, and he learned a lot of great interest, especialy as he has an engineering background.
Our daughter, her husband and myself waited around for the almost 3 hours my husband was there on his tour, (as he had to arrive 15 minutes before the tour time, and it overran by 1/2 hour).
Since it was such a wild and windy day we were forced to stay in the cafe for most of this time.
Neither of the boat trips fitted in with the timing of my husband's tour, or we would have considered passing the time doing that.
So, the cafe it was, and it was absolutely freezing - no wonder if was not at all busy. Also, we were served, but the two female staff members didn't seem terribly welcoming or interested in customers.
We definitely had hoped the Visitor Centre would have had some sort of exhibition/ information tour to take in while we waited. We really think some information for visitors to study would be a great addition at the Falkirk Wheel
But no, just the ice cold cafe, and the huge gift shop area to take refuge in.
Had the cafe been warm and staff welcoming we would have stayed for lunch when my husband had finished his tour, so they lost out on business with the chilly temperature and atmosphere.
Would not visit again unless it was summer and we could get about outside.
Our daughter, her husband and myself waited around for the almost 3 hours my husband was there on his tour, (as he had to arrive 15 minutes before the tour time, and it overran by 1/2 hour).
Since it was such a wild and windy day we were forced to stay in the cafe for most of this time.
Neither of the boat trips fitted in with the timing of my husband's tour, or we would have considered passing the time doing that.
So, the cafe it was, and it was absolutely freezing - no wonder if was not at all busy. Also, we were served, but the two female staff members didn't seem terribly welcoming or interested in customers.
We definitely had hoped the Visitor Centre would have had some sort of exhibition/ information tour to take in while we waited. We really think some information for visitors to study would be a great addition at the Falkirk Wheel
But no, just the ice cold cafe, and the huge gift shop area to take refuge in.
Had the cafe been warm and staff welcoming we would have stayed for lunch when my husband had finished his tour, so they lost out on business with the chilly temperature and atmosphere.
Would not visit again unless it was summer and we could get about outside.
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SManson84
8 contributions
Aug 2020 • Family
Slightly overpriced for the experience however my complaint is with the “tour/ vessel operators” as they went absolutely over the top about COVID 19 restrictions and guidelines. Considering practically every party on the vessel had a young child with them they went completely over the top. There was a speech whilst we queued and then again twice when we got on the vessel. The operator Eddie actually sounded quite threatening when saying no one could move from their allocated seat, eat, drink or remove their mask. We knew this already as Covid 19 hasn’t passed any of us by, so he just managed to freak out all the children by talking about spreading a dangerous illness. Stupid!
Written 28 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review, this feedback is very valuable to us.
We have completed further training with our team on how to correctly deliver the vital health and safety information to our visitors in such a way as to be informative and friendly.
Again thank you for your feedback. We hope to see you visit again in the future.
Written 24 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EKB61
Cheam, UK109 contributions
Aug 2020 • Family
It was a dreadful day and the rain was torrential. There’s not much to see or do at centre the moment - lots of it was closed up and so we walked along the canal until we were all soaked! We had booked the boat trip at 4pm and arrived half an hour before to be told the wheel had broken down and a part would need to be fetched from Glasgow so the trip was cancelled.
The staff said it was very unusual but were a bit indifferent to people’s disappointment which gave the impression this happens more often than they suggested! They did process the refund quickly and when we asked they waived the £3.50 car park charge.
The staff said it was very unusual but were a bit indifferent to people’s disappointment which gave the impression this happens more often than they suggested! They did process the refund quickly and when we asked they waived the £3.50 car park charge.
Written 9 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A Midlife Adventure
Dursley, UK2,766 contributions
Jul 2021
We really didn't get this! This masterpiece of engineering should be front and centre of this visitor attraction but instead there is a flotilla of activities for youngsters to play on or in with the wheel in the background.
I appreciate this is great for families but for us "mid lifers" it was a real disappointment. We watched the wheel but were put off staying here and actually booking a tour because it was so geared towards family units.
We paid £3.50 for parking which we did not object to but it was obvious that lots of families were just walking along the canal from local estates and thus entering for free?
We then decided to walk the canal from The Wheel to the Kelpies. Admittedly it was a very hot day but notwithstanding this there is no attraction to this walk. We saw no wildlife, the canal is backed by endless housing and there isn't a bench or cafe in sight to take a break which on a 4 mile walk wasn't great. Sorry a real disappointment!
I appreciate this is great for families but for us "mid lifers" it was a real disappointment. We watched the wheel but were put off staying here and actually booking a tour because it was so geared towards family units.
We paid £3.50 for parking which we did not object to but it was obvious that lots of families were just walking along the canal from local estates and thus entering for free?
We then decided to walk the canal from The Wheel to the Kelpies. Admittedly it was a very hot day but notwithstanding this there is no attraction to this walk. We saw no wildlife, the canal is backed by endless housing and there isn't a bench or cafe in sight to take a break which on a 4 mile walk wasn't great. Sorry a real disappointment!
Written 27 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chaosfairie
22 contributions
Aug 2021 • Couples
I had taster session of paddleboarding with Kerrie today. The session was amazing and has ignited a desire to continue which was highlighted with Kerrie's skill as instructor.
You start with the fun activity of putting on wet suit
and buoyancy aid which is never fun but the quality of equipment is excellent.
You are then taken down to the Dock where paddleboards are ready and waiting to be given tutorial and assistance to get into water. Then the fun begins with building skills and confidence as you play along the river as well as getting opportunity to jump of board and try to get back on again.
Kerrie was our instructor and did amazing job of working with a mixed age group sharing her knowledge and experience.
I would recommend this experience to anyone of any age for affordability as well enjoyment
You start with the fun activity of putting on wet suit
and buoyancy aid which is never fun but the quality of equipment is excellent.
You are then taken down to the Dock where paddleboards are ready and waiting to be given tutorial and assistance to get into water. Then the fun begins with building skills and confidence as you play along the river as well as getting opportunity to jump of board and try to get back on again.
Kerrie was our instructor and did amazing job of working with a mixed age group sharing her knowledge and experience.
I would recommend this experience to anyone of any age for affordability as well enjoyment
Written 11 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andyx72
Carlisle, UK97 contributions
Jul 2021 • Family
The Falkirk Wheel is a fantastic piece of engineering, so we combined a visit to The Kelpies with the Wheel.
There is a lot going on here, other than the boat rides on the Wheel. There's loads fir kids to do, including zorbing, mini golf and water games.
We could only get booked on the revolution tour which we had booked online. Like every other attraction, we queued for our ride and when we got to the front, I showed my email confirmation to the tour guide. Despite it not saying so on the email, or in the visitor centre, we had to 'check in' first in the visitor centre and get our tickets. This would be useful information to put on the email or signpost when you join the queue! The day we went it was 25c. The boat has a glass roof but only the side windows were open. With no breeze, we were cooking inside as the roof windows were closed.
Parking is £3.50 for the day which is reasonable
There is a lot going on here, other than the boat rides on the Wheel. There's loads fir kids to do, including zorbing, mini golf and water games.
We could only get booked on the revolution tour which we had booked online. Like every other attraction, we queued for our ride and when we got to the front, I showed my email confirmation to the tour guide. Despite it not saying so on the email, or in the visitor centre, we had to 'check in' first in the visitor centre and get our tickets. This would be useful information to put on the email or signpost when you join the queue! The day we went it was 25c. The boat has a glass roof but only the side windows were open. With no breeze, we were cooking inside as the roof windows were closed.
Parking is £3.50 for the day which is reasonable
Written 23 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Retired_Gentleman
Southampton, UK266 contributions
Sept 2019
As a retired civil engineer, I found the Falkirk Wheel quite fascinating but it is a sight and experience that can be enjoyed by anyone. The wheel rotates to raise and lower boats the 35m difference in height between the Forth & Clyde and the Union canals and visitors can book a ride on one of the boats, which of course we did. While we waited our turn, we watched as the wheel transported the boats between the two levels. Remarkably, the power used to rotate the giant wheel is the same as would be needed to boil eight kettles of water. During the journey we were treated to an informative and entertaining commentary. The trip is not a thrill a minute fairground ride but a sedate view of a great feat of engineering. The world’s first and only rotating boat lift was opened by the Queen in 2002.
Written 28 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gaynoroasis
Dunfermline, UK301 contributions
Sept 2020 • Couples
Nice visit to see this amazing piece of engineering. It wasn’t clear where or if boat tickets were on sale so didn’t do the trip. Walked around open areas - some parts closed off due to construction or upgrade. Great view at the top with walk under the tunnel
£3.50 parking fee default
More benches on grassy area would be nice to sit and take in views
£3.50 parking fee default
More benches on grassy area would be nice to sit and take in views
Written 19 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I wish you had asked our team in the visitor centre about the boat trip tickets they would have been able to help. The construction you saw is for our new mini golf course.
On your next visit not only could you enjoy a boat tour you can enjoy a fun round on mini golf.
Written 24 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I believe it closes in the winter for maintaince.
Written 10 August 2023
Scottish Canals
Falkirk, United Kingdom
Hi, yes you can, but our boats do get busy and fully booked. So to avoid disappointment we would recommend that you book online and on your preferred boat time.
Thanks and we look forward to seeing you soon!
Written 5 June 2023
How to book for 3 adults on Saturday17th June 2023 please.
Written 21 January 2023
A Tripadvisor member
Chesterfield, United Kingdom
Via the website
Written 21 May 2023
What areas are dogs allowed? Cafe , wheel etc ?
Written 11 January 2023
I didn’t see any dogs indoors or recall signs about dogs being welcome. I’m assuming from that they would only accept assistance dogs.
Written 12 January 2023
We are driving past Falkirk Wheel on the way to Stirling around 5-6pm in summer.
We understand the place closes at 4pm but are the car parks open for us to park up and take a couple photos of it for 10 minutes? If so, do the car parks charge after hours?
Written 17 March 2022
Hi are Falkirk Wheel tickets refundable, many thanks
Written 28 June 2021
Hi are Falkirk Wheel tickets refundable, many thanks
Written 28 June 2021
Why are dogs not allowed on the tour boats? Are there any dedicated boat tours when they are permitted? We have a well behaved miniature schnauzer. Wouldn't want to leave him in a vehicle for an hour or so. We are touring Scotland and was looking at coming to Falkirk wheel Monday 2/9.
Written 27 August 2019
Falkirk Wheel
Falkirk, United Kingdom
Hi Rebecca
We allow dogs in our visitor centre and on the Revolution tour (35 minute tour) but not in the original tour (60 minutes) or the cafe. We do have seating just before the entrance to the cafe where we allow dogs.
We try to be as welcoming to dogs and there owners as we can be. I hope this helps answer your question and you have a lovely visit
Written 30 September 2020
Hi! I noticed that the tripadvisor information says that the wheel is closed on Monday and Tuesdays, but the official website for the wheel says it is open Monday through Sunday. I wanted to confirm that the wheel is open on Mondays (in August, if that matters) and if yes, can Tripadvisor correct the hours? Thanks!
Written 9 July 2019
We visited last bank holiday Monday in May. Hope this helps
Written 9 July 2019
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