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House of Frasers

Closed Now: 09:30 - 20:00
Open today: 09:30 - 20:00
Review Highlights

There is not much to do here but the building looks impressive. It’s very fancy inside. It has... read more

Reviewed 4 weeks ago
via mobile
Online experience was good overall but costly

I ordered online a few weeks ago without reading recent reviews. Order came quickly in a few days... read more

Reviewed 12 December 2018
Glasgow, United Kingdom
Read all 81 reviews
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Traveller Overview
  • Excellent48%
  • Very good17%
  • Average12%
  • Poor9%
  • Terrible14%
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Closed Now
Hours Today: 09:30 - 20:00
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Buchanan Street, Glasgow, Scotland
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Reviews (81)
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All reviews sales assistant great shopping experience afternoon tea buchanan street prada gin71 beauty
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1 - 10 of 74 reviews
Reviewed 1 week ago

This is an instore offering within the large house of Fraser building. It is near the stop of the building with the main lifts not working. It seems that the store had space and needed to fill it. This means that the franchise has had...More

Date of experience: March 2019
Thank Barry B
Reviewed 2 weeks ago via mobile

Absolutely shocking service provided, with even worse management after complaining. After being completely ignored due to staff members applying fresh make up during their shifts, I resorted to buying my goods online and having to wait for delivery which was not ideal. Should I have...More

Date of experience: February 2019
Thank Jmcarthur95
Reviewed 4 weeks ago via mobile

The waiter was really friendly and made us feel welcome from the get go. We'd never been before and he explained what was in the afternoon tea selection and recommended a gin cocktail. Nothing was too much hassle for him. Really wish we'd gotten his...More

Date of experience: February 2019
Thank Raven T
Reviewed 4 weeks ago via mobile

There is not much to do here but the building looks impressive. It’s very fancy inside. It has loads of shops.

Date of experience: February 2019
Thank Bibcay
Reviewed 31 January 2019 via mobile

A fantastic afternoon tea with a relaxed friendly atmosphere and great choices of music and the staff are fantastic also - will definitely be back in the near future.

Date of experience: January 2019
Thank wayney2105
Reviewed 27 January 2019 via mobile

Gin71 located on the first floor near the large staircase. Lunch was absolutely delicious. We had mac and cheese with avocado and bacon, turkey club sandwich and the gin glazed chicken sandwich and we all had only postive things to say. Great service, great seating,...More

Date of experience: January 2019
1  Thank LJSok
Reviewed 15 January 2019

This store has really gone down hill. The ladies toilets next to the lingerie department were filthy and had not been cleaned for a long time..Only 2 toilets locked and hardly any of them had any toilet roll. The main staircase had not been vacuumed...More

Date of experience: December 2018
Thank Joan B
Reviewed 31 December 2018

We really enjoy shopping in this store. However, while visiting yesterday, we went into Cafe Nero for coffee and a bite to eat. What a letdown! Tables were not cleared and when I asked an assistant who was passing if she had a cloth to...More

Date of experience: December 2018
Thank Mags562013
Reviewed 12 December 2018

I ordered online a few weeks ago without reading recent reviews. Order came quickly in a few days with no paperwork. I wanted to return the order which was worth over £100. I went online to investigate how to return with no paperwork. You have...More

Date of experience: November 2018
Thank Travelling-gal765
Reviewed 30 November 2018

Enjoyed a walk around this architecturally impressive store, which is currently brilliantly decorated in preparation for Christmas. Very friendly and helpful staff during my visit, however prices do look to lean towards the top end.

Date of experience: November 2018
Thank allertonlad
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