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IS Unique - CLOSED

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Review Highlights
Pamper Day with bubbly

I had been given a pamper package with groupon as a Christmas gift. The package was a massage... read more

Reviewed 26 March 2015
Suzibeaton
,
Kilwinning, United Kingdom
Would recommend!

I love this place, have had a couple of massages, facial and a manicure. Was very pleased with both... read more

Reviewed 24 June 2015
Heather M
via mobile
Read all 36 reviews
5
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Traveller Overview
  • Excellent55%
  • Very good13%
  • Average5%
  • Poor5%
  • Terrible22%
21 Jul 2015
“Rip off!”
18 Jul 2015
“Disappointed . Gone out of business? ???”
About
IS Unique Salon at 199 Bath Street Glasgow specializes in a variety of deluxe treatments such as massage, facials, nail and eye treatments, make up and tanning. Unfortunately we have an ex member of staff who is writing malicious reviews and as a...more
Suggested duration: 1-2 hours
Contact
199 Bath Street, Glasgow G2 4HU, Scotland
+44 141 222 2268
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Reviews (36)
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1 - 10 of 35 reviews
Reviewed 21 July 2015 via mobile

My wife bought me two massage vouchers in May for Father's Day after numerous emails and phone calls I gave up, the number now says it doesn't take incoming calls. I visited to check and the salon is closed and doors bolted up. They have...More

2  Thank Fudger69
Reviewed 18 July 2015 via mobile

I received a groupon voucher for my birthday for a massage and after the birth on my daughter in December I was very much looking forward to some pampering and some "me time". When I first got in touch (in may) I was told that...More

3  Thank 947miriamp
Reviewed 10 July 2015 via mobile

Myself, my two sisters and my mother arrived for our appointment on Saturday 13th June to find a note on the door saying the Salon was being refurbished and they will open back up on Monday 22nd June. The note also said they called all...More

4  Thank Susie V
Reviewed 29 June 2015

I received a voucher from a family member for my birthday to have some beauty treatments two weeks ago, which I thought was a lovely idea. I have called this spa for a solid two weeks with not one person answering the phone - although...More

6  Thank Jax217
Reviewed 25 June 2015

This Spa is an absolute disgrace. I made an appointment a month ago for my friends birthday treat, 2 days before my appointment I phone to double check the time of my appointment and they inform me that they will be closed for 3 weeks...More

3  Thank Laura S
Reviewed 24 June 2015 via mobile

I love this place, have had a couple of massages, facial and a manicure. Was very pleased with both experiences and I will definitely be back. Left feeling very relaxed both times.

Thank Heather M
Reviewed 22 May 2015

We had a deal for massage facial and nails for £26 each person. On arrival we let our self's in and sat for a good 10 minutes on our own (yesterday Friday)whilst the phone rang constantly unanswered so I can understand the frustrations of others...More

Thank Wendy R
Reviewed 4 May 2015 via mobile

I got a Groupon for a £10 shellac manicure. The decor and atmosphere is fantastic. All the staff were very friendly and welcoming. The girl who did my nails was very helpful and chatty. She did a very professional and fast job. I have had...More

Thank erinc866
Reviewed 10 April 2015 via mobile

Booked through Wowcher for a Mother's Day gift that consisted of a massage, facial and manicure. We were really looking forward to it but couldn't be more disappointed. First impressions weren't great considering how difficult it is to get through on the phone to make...More

2  Thank BEFLRE
Paul I, General Manager at IS Unique, responded to this reviewResponded 11 April 2015

Hi Beflre, Thanks for taking time to review us as we value both negative and positive criticism greatly. Firstly I would like to apologise for your bad experience with us. In relation to contacting us we have a receptionist on the desk Monday, Thursday, Friday...More

Reviewed 26 March 2015

I had been given a pamper package with groupon as a Christmas gift. The package was a massage, facial and manicure. I emailed the salon as was unable to get through to inquire about various dates. I received a prompt reply with an available date....More

Thank Suzibeaton
Paul I, Manager at IS Unique, responded to this reviewResponded 28 March 2015

Thank you for your lovely feedback Suzanne, it is very much appreciated. We're very glad that you enjoyed your day so much, we do look forward topampering you again soon. Kindest Regards Sharon at Studio Unique

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