It's a really great service. Well worth the price, as you would be hard pressed to find any other tours of the loch, let alone any good ones, and this one was quite serviceable. The ride was smooth, boarding and disembarking was easy. The boat offers good views from all angles and sides, both indoor and outdoor. The seats are comfortable. They sell hot drinks on board as well. I tried some tea. It was small for the price but it was good. The views of the loch and the castle are really great. There is a guide sort of figure who talks about the loch a little and makes some jokes as you glide across the waters. He was funny, and my only real complaint about the tour was that he didn't talk a bit more, but I'm sure some people would rather have quiet.