Chisholms Highland Dress

Chisholms Highland Dress, Inverness: Hours, Address, Chisholms Highland Dress Reviews: 4.5/5

Chisholms Highland Dress
4.5
Speciality & Gift Shops
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 12:00 PM
About
Looking for some chic Scottish garb to impress your friends back home? Then look no further: this company has been making kilts, tweeds and jackets for generations.
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Tours and Tickets
The area
Address
Popular mentions

4.5
25 reviews
Excellent
20
Very good
2
Average
0
Poor
0
Terrible
3

81barryn
Panama City, Panama2 contributions
Excellent Service
Nov 2019
Chisholm's came highly recommended by a work colleague and, when I decided to purchase a full kit, I gave them a try.

Despite being based in Panama and, therefore unable to visit the store in person, the service that I received was absolutely superb - the very comprehensive sizing chart worked so well that everything was a perfect fit, the quality was nothing short of exemplary and the entire experience a perfect example of excellent customer service.

I look forward to further purchases.
Written 2 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lee B
Croy, UK7 contributions
Terrible service..
Sep 2020 • Solo
On the 18th Sept, around 1pm I went to the shop to collect the hire only to be told the hire was delayed and it “should” be with them that day. Nobody phoned me to say it was delayed. So I waisted time and fuel coming down to the shop.

I was told that I could come in the next day before the wedding and get changed in the shop. This is not the service I would expect or recommend to anyone. The hire should have arrived at the latest the day before collection surley? Luckily for me the kilt did arrive in store around 3pm. I picked the hire up and took it home to try on.

The Jacket and waistcoat was far to small for me, and as it was past 4pm before I could try everything on due to late collection the shop had closed. This meant having to come down to the shop again at 10am to get it sorted before the wedding at 12pm.

The kilt itself was too large (width & length) this meant I had to keep pulling it up all day. I would have attempted to ask the shop to sort it but I was conscious of time. (Shouldn’t have been an issue in the first place!).

The brogues were very worn. The leather in the top had all cracked and seen better days.

I have been hiring kilts for years around Inverness and found Chisholms probably the most expensive and by far the worst service. I don’t mind paying extra for a good service but this situation was not good at all.

Also the sgian-dunh was also missing from the hire.

£100 for the weekend hire. This did not include:
Socks, shirt, tie, or apparently the sgian-dunh.

When I complained to the store, all of the above was made out to be my fault. Not even an apology from the company.

Avoid!!!
Written 24 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

the t
85 contributions
Fantastic
Oct 2019
Went looking for a pair of shoes. Found most shops only sold Guillbrogues. Buy here there's a fantastic selection.shoes with buckles on now there's a thing you don't see every day. Also great selection of belt buckles. I could have spent ages in this shop. The staff were so helpful and polite.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

yakcaM
2 contributions
Wonderful customer service from Heather at Chisholm's Highland Dress
Jan 2019 • Couples
We were greeted by an absolutely wonderful woman called Heather. My wife was looking for a wrap in our family tartan. The shop did not have any in stock and Heather with her wealth of knowledge discussed with my wife on some alternative ideas which was left with Karen to source. 2 days later Karen called to confirm she sourced a serape. Thank you so much Heather, you are a gem. The Mackay family.
Written 22 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Aleksi A
2 contributions
Great service
Jul 2018 • Couples
One of the best places on our trip. We were helped by this older woman who's name we didn't get. We got to hear interesting stories while getting the best help possible. She gave us recommendations about where to visit and showed them on map too! We actually did go visit the north after she told us some wonderful things about it. Truly a heartful person with that left us smiling for the rest of our vacation. Plus, the sporran that I bought was amazing. Good prices, good quaity, and great amount of options. Will definetly come here again next year.
Written 21 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Robert M
Muir of Ord, UK3 contributions
Kilt hire
Jun 2017 • Solo
After dealing with Chisholms on a number of times over the years this will be the last time after arriving home to find wrong kilt wrong colour socks and no waist coat.
I Had to travel back to shop on the day of the wedding and a round trip of 60 miles not very happy.
Sorry is not good enough.
Robert Morris
Written 2 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

SVTillman
Inverness, UK90 contributions
First choice for Hire
Oct 2016 • Solo
I have always used Chisholms for kilt hire,and have always had an excellent shopping experience. Staff always polite and very helpful, they stock a good range of tartans and they are priced as reasonably as any other kilt hire in the town.
Written 27 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

John R
Cupertino, CA13 contributions
So far, so good.
Jul 2016
Chisholm's came highly recommended, so I stopped in here to order a new kilt. The service was quick and professional, the staff was quite knowledgeable, and I'm eagerly awaiting the shipment of my kilt.

If you want to wear highland dress, do NOT buy one of those £75 packages they sell on the high street in Edinburgh. Seek out a genuine Scottish kilt maker.
Written 23 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Stuart F
London, United Kingdom16 contributions
Kilt Hire
Dec 2015 • Business
I called Chisholms Highland Dress Inverness.last minute to see if they could help out with hiring a kilt after few phone calls and deadline to meet they said yes they could help and could I put a deposit down I said yes.
I called in to the shop following day and decided to change my mind as they were not lenient on number of days I had to get the hire back to the shop so changed my mind. Without knowing the lady on the phone took full payment instead of deposit. This shop was recommended by a close friend though I now Do not recommend hiring from this shop, staff at the shop very unhelpful and kept me waiting and I even asked the young woman in the shop to ask the other woman who I spoke to to phone me back to discuss this up to now no call from Chisholms Highland Dress has been made. Do not hire from this shop.
Written 17 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

lisagrace83
Thurso, UK23 contributions
Lovely staff
Dec 2015
Required alterations to a kilt at very short notice and very pleased with the service. Staff are attentive and knowledgeable, disappointed I didn't get to see Heather on second visit as she is a hoot!
Written 5 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
I am pleased to hear that you liked the service at our establishment. Duncan
Written 7 January 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Chisholms Highland Dress

Chisholms Highland Dress is open:
  • Mon - Fri 09:00 - 17:00
  • Sat - Sat 09:00 - 12:00