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Highland House of Fraser

Certificate of Excellence
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Address: 4-9 Huntly Street, Inverness IV3 5PR, Scotland
Phone Number:
+44 1463 222781
Website
Saturday
Closed
See all hours
Hours:
Mon - Sat 09:00 - 17:30
Recommended length of visit: <1 hour
Description:

A family business, Highland House of Fraser is steeped in the tradition of...

A family business, Highland House of Fraser is steeped in the tradition of Highland Dress. Situated on the west bank of the River Ness, we enjoy a pleasant environment which can be viewed via our webcam and boast a selection of Scotland's finest clothing, textiles and gifts.

Manufacturers of Highland Dress, we have been making bespoke kilts within our premises for over 50 years, continuing the tradition of the finest hand sewn kilts. A Rental service is also available.

Take the opportunity to experience The Scottish Kiltmaker Visitor Centre and see our kiltmakers at work.

A warm, friendly welcome awaits you and we look forward to providing a personal service.

Whatever the occasion, visit Highland House of Fraser for superior quality, choice and service.

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TripAdvisor Reviewer Highlights

Read all 162 reviews
Visitor rating
  • 123
    Excellent
  • 17
    Very good
  • 5
    Average
  • 2
    Poor
  • 5
    Terrible
Special service and efficient follow through

I visited the shop in Inverness in Oct and was looking for a Scottish Tartan that I wore to my son's wedding. A very helpful assistant helped me look through the catalogues until... read more

Review collected in partnership with this attraction

5 of 5 bubblesReviewed 17 January 2017
Ken L
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162 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
29 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

I visited the shop in Inverness in Oct and was looking for a Scottish Tartan that I wore to my son's wedding. A very helpful assistant helped me look through the catalogues until we found the.very one I was looking for (out of several thousand). There were none available but could be ordered. To my delight the product arrived at... More 

Review collected in partnership with this attraction

Helpful?
Thank Ken L
HHFraser, General Manager at Highland House of Fraser, responded to this review

Many thanks for your review and rating. We strive to offer excellent customer service, so very happy to hear that you are happy with the service received. Hope you enjoy wearing your tartan! Look forward to being of assistance another time soon. More 

A TripAdvisor Member
5 of 5 bubbles Reviewed 17 January 2017

A highlight on our visit to the Highlands of Scotland. We visited both shops in Inverness and the staff & selection was wonderful!

Review collected in partnership with this attraction

Helpful?
Thank A TripAdvisor Member
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thank you for your review and rating. Pleased to hear you enjoyed your shopping experience. Please do let us know if we can be of future assistance; info@highlandhouseoffraser.com More 

Lincolnshire, United Kingdom
1 review
5 of 5 bubbles Reviewed 13 January 2017

Brilliant little place. Very traditional Scottish highland shop. So many lovely quality gifts and other items. Definitely worth a visit. The staff at both Highland House of Fraser stores in Inverness are wonderful and so helpful cannot be faulted. I bought a ring from here and they hadn't got my size so they went to a bit of trouble to... More 

Review collected in partnership with this attraction

Helpful?
Thank Vickicupp
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thank you for an amazing review! So very kind of you, it is lovely to hear good things about our staff, we do strive to offer excellent customer service. Glad your ring arrived safely. Please let us know if we can be of future assistance; info@highlandhouseoffraser.com More 

New Brunswick, Canada
1 review
5 of 5 bubbles Reviewed 12 January 2017

The staff was very helpful and very pleasant. Would defiantly recommend this business for ordering kilts

Review collected in partnership with this attraction

Helpful?
Thank shadynook_sirving
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thank you for your review, rating and recommendation, just perfect! Always good to hear about good customer service. More 

Winnemucca, Nevada
1 review
5 of 5 bubbles Reviewed 11 January 2017

totally loved visiting the Inverness store. nice friendly staff and very comprehensive scots mecrchandise

Review collected in partnership with this attraction

Helpful?
Thank Christopher B. L
HHFraser, General Manager at Highland House of Fraser, responded to this review

Many thanks for your review and rating. Pleased to hear you enjoyed your shopping experience. Please don't hesitate to contact us for any future requirements; info@highlandhouseoffraser.com More 

London, United Kingdom
1 review
4 of 5 bubbles Reviewed 5 January 2017

The staff at the House of Fraser were very helpful and knew a lot about the different clans and septs. They showed me the tartan that belongs to my family and I was able to order a scarf in that particular tartan. Well worth a visit.

Review collected in partnership with this attraction

Helpful?
Thank bab2017
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thank you for your review and rating. Glad our staff were able to help you find your tartan. Please let us know if we can be of any future assistance; info@highlandhouseoffraser.com More 

Lakewood, Washington
1 review
5 of 5 bubbles Reviewed 4 January 2017

Family tartan gifts were purchased by mail order from the United States and coordinated by email. Response was excellent and delivery to a United States residence was on time. We would highly recommend this business as a excellent source for Scottish products.

Review collected in partnership with this attraction

Helpful?
Thank J455BUwilliamb
HHFraser, General Manager at Highland House of Fraser, responded to this review

Many thanks for your review and rating. Pleased to hear that all went well with your shopping experience and thank you for recommending our business, much appreciated. We look forward to being of future assistance. More 

Simi Valley, California
1 review
5 of 5 bubbles Reviewed 4 January 2017

Recently we had the pleasure of experiencing a fabulous establishment in Inverness, the Highland House of Fraser and the Kiltmaker Museum. It is a treasure trove of everything Scotland!! I was able to find samples of my family Tartans, both ancient and modern, hunting and dress. I ordered fabric to be sent so I could have scarves made. We purchased... More 

Review collected in partnership with this attraction

Helpful?
Thank Lois M
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thank you for your fantastic review! Happy to hear that you enjoyed your shopping experience and we look forward to your return visit soon. Best wishes for 2017. More 

Albany, Oregon
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We visited the Inverness store in Aug, 2016, where I ordered a kilt. It arrived in the US when they indicated, and it fit perfectly, which is not always the case with other sources.

Review collected in partnership with this attraction

Helpful?
Thank Larry B
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thanks for taking the time to review our business. Glad to hear that all is well with your kilt. Please let us know if we can be of any future assistance; info@highlandhouseoffraser.com More 

Level Contributor
32 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 1 January 2017 via mobile

We had our Loch tour cancelled due to a car accident so turned to TripAdvisor for a back up. We visited the kilt making centre. Whilst initially not seen as an action packed adventure we did enjoy the displays, and watching the team at work. The video could probably be brought up to date and improved but the info on... More 

Helpful?
Thank hutto0573
HHFraser, General Manager at Highland House of Fraser, responded to this review

Thank you for your review and rating. Glad you enjoyed your visit and found it informative. Best wishes for the new year. More 

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