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Inverness VisitScotland Information Centre

36 High Street, Inverness IV1 1JQ, Scotland
+44 1463 252401
Website
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Review Highlights
Friendly staff

I visited the information center twice. Both times the staff was friendly and had good suggestions... read more

Reviewed 1 week ago
Kira G
,
Copenhagen, Denmark
via mobile
Tourist information and services

The new location is small but conveniently located. It includes a very nice gift shop. The staff is... read more

Reviewed 1 week ago
sueswanson2003
,
Boston, Massachusetts
via mobile
Read all 240 reviews
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VisitScotland Information Centre based in the centre of Inverness. Let us inspire and inform you on places to visit, things to do and gifts to buy. We book accommodation, a wide range of tours and transport options, and have free wi-fi access.
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor2%
  • Terrible0%
Travellers talk about
Suggested Duration: < 1 hour
LOCATION
36 High Street, Inverness IV1 1JQ, Scotland
CONTACT
Website
+44 1463 252401
Write a Review
Reviews (240)
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1 - 10 of 178 reviews

Reviewed 1 week ago via mobile

I visited the information center twice. Both times the staff was friendly and had good suggestions and gave me relevant information. If you are staying in Inverness for more than one night I recomend that you make this your first stop.More

Thank Kira G
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 1 week ago

Dear Kira G Thank you very much for your comments on our Information Centre and staff in Inverness. I do hope you enjoyed your visit to the Inverness area and had fun visiting the places you were recommended by our team. We look forward to...More

Reviewed 1 week ago via mobile

The new location is small but conveniently located. It includes a very nice gift shop. The staff is friendly and helpful, but often very busy, which can mean longish waits for even quick questions.More

Thank sueswanson2003
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 1 week ago

Dear sueswanson2003 Thank you very much for your feedback on our new Information Centre and staff in Inverness. With having moved the Information Centre to a new location in June, we are constantly monitoring and reviewing our staffing levels so it's extremely useful to receive...More

Reviewed 3 weeks ago

We visited here as we were travelling round Scotland in a Camper Van and visited Inverness for 1 day. The Information Centre itself looked all new and very nice, and there were plenty of staff behind the counter. I was served by a younger looking...More

Thank Emma S
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 2 weeks ago

Dear Emma S Thank you very much for your feedback on our Information Centre in Inverness. I'm really sorry and disappointed to read of your experience and the inconvenience caused. I would like to assure you that this falls well below our expected standards and...More

Reviewed 4 weeks ago

When needing information on how to get around on the buses, we stopped in here. The ladies were friendly and very helpful. They gave us a print out of the bus times and were to catch the different numbered buses. The shop is also loaded...More

Thank Xmaslvn
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 2 weeks ago

Dear Xmaslyn Thank you very much for your feedback on our Information Centre in Inverness and our friendly and helpful staff. I hope you enjoyed your time exploring the city and surroundings and we look forward to welcoming you back to Scotland again in the...More

Reviewed 9 August 2017

We asked for help in finding different places in the town centre and a member of staff gave us a map of the town and showed us where to go.

1  Thank sharonrobertson
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 2 weeks ago

Dear Sharon Thank you for your comments on our Information Centre in Inverness. I do hope you enjoyed your visit and we look forward to welcoming you back again in the future! kind regards

Reviewed 19 July 2017

We were asked a couple of times if we needed assistance. The conversation around us with other tourists was informative.

1  Thank wify369
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 2 weeks ago

Dear wify369 Thank you for your feedback on our Information Centre in Inverness. I hope you enjoyed your visit to the City and we look forward to welcoming you back to the Highlands again very soon! kind regards

Reviewed 17 July 2017

Living locally we called in to see about booking Inverness tattoo tickets as struggled with the online booking . Graeme was so helpful and though the phones and internet went down we came back after a coffee and he had found all we needed to...More

1  Thank cars51
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 2 weeks ago

Dear cars51 Thank you very much for your feedback on our Information Centre in Inverness and particularly Graeme. It's always lovely to receive such comments and your appreciation has been passed onto him. I do hope you enjoy the Tattoo, it promises to be a...More

Reviewed 12 July 2017

The staff at this center were incredibly helpful...able to clear and accurate, willing to go the little extra to be sure your travel experience was a good one.More

1  Thank T647KWmargareth
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 August 2017

Thank you very much for your feedback on our staff in our Information Centre in Inverness. I'm delighted you enjoyed your visit and hope you also enjoyed your time out and about in the area. We look forward to welcoming you back to the Highlands...More

Reviewed 7 July 2017 via mobile

A big thank you to Fiona! I was visiting Inverness and had a tour booked to go to Skye that I had booked in January. In January the meeting point was different than it was the day of the tour. Anyway Fiona happened to be...More

1  Thank WPS2013
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 August 2017

Thank you very much for your comments on our Information Centre in Inverness and in particular your thanks to Fiona for her assistance. It's a shame you missed out on your tour due to the departure point having changed, but I hope you enjoyed your...More

Reviewed 7 July 2017

Once again we had to ask for help with directions. As we were only there for a couple of days we had to make the most of it and they were very helpful pointing us the right wayMore

1  Thank tomarco2000
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 August 2017

Thank you for your comments on our Information Centre in Inverness, I'm delighted our staff were able to help you with directions and assist you in making the most of your time in the area. We look forward to welcoming you back again in the...More

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Questions & Answers
mandsdietz
9 May 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
Normal shop hours as far as I remember. As for Taxis and busses, busses are normally much cheaper and you can do even better by getting special day and week tickets. Going by bus also gives you much better views as you... More
0
Votes
mandsdietz
23 April 2017|
AnswerShow all 2 answers
Response from Alison Y | Property representative |
Many thanks for your questions and for your feedback. For multiple day tours of Orkney, two companies offer multiple day tours from Inverness - Highland Experience and Rabbies. Highland Experience run on the second Friday... More
1
Vote
Rob S
4 February 2017|
AnswerShow all 2 answers
Response from Alison Y | Property representative |
Dear Rob Thank you for your enquiry. Cruise ships dock in Invergordon which is 23.7 miles north of Inverness. Stagecoach buses operate an hourly service between Invergordon and Inverness, service 25X, and the journey... More
1
Vote