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Inverness VisitScotland Information Centre

36 High Street, Inverness IV1 1JQ, Scotland
+44 1463 252401
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Called into the centre for advice on walk to Ness Island at 3 pm. Advised not to do walk as it... read more

Reviewed 1 week ago
Barry F
via mobile
Helpfull Staff

This is a good single source location to discover various opportunities to see and explore around... read more

Reviewed 3 December 2017
CDB051965
,
Houston, Texas
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VisitScotland Information Centre based in the centre of Inverness. Let us inspire and inform you on places to visit, things to do and gifts to buy. We book accommodation, a wide range of tours and transport options, and have free wi-fi access.
  • Excellent64%
  • Very good30%
  • Average4%
  • Poor2%
  • Terrible0%
Travellers talk about
“helpful staff” (12 reviews)
Suggested Duration: < 1 hour
LOCATION
36 High Street, Inverness IV1 1JQ, Scotland
CONTACT
Website
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Write a ReviewReviews (249)
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1 - 10 of 185 reviews

Reviewed 1 week ago via mobile

Called into the centre for advice on walk to Ness Island at 3 pm. Advised not to do walk as it would soon be dark and other waffle. We took advice and did the walk next morning. The paths were very good and the walkway...More

Thank Barry F
Reviewed 3 December 2017

This is a good single source location to discover various opportunities to see and explore around Inverness.

Thank CDB051965
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 11 December 2017

Dear CDB801965 Thank you very much for your comments on our Information Centre in Inverness. I hope you enjoyed your visit to our beautiful city and we look forward to welcoming you back to the Highlands again very soon! Kind regards Alison

Reviewed 6 November 2017

the staff is really amazing, helpfull and knowledgeable. I was with a book full of trips and no ideia to where to start and they just organized my week . I'm having a really good holidays thanks to them. The center looks like a shop...More

Thank tallicagirl
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 November 2017

Thank you very much for your feedback on our iCentre and staff in Inverness, and I'm delighted you are enjoying your holiday! It's a beautiful time of year to be in the Highlands with the sunshine and autumn colours on the trees and hills. Thank...More

Reviewed 29 October 2017

We came in to ask a number of questions. The staff were very patient with us. There's a great deal of written information available. As visitors from the United States, we felt the staff was genuinely interested in helping us make the best possible use...More

Thank Seniordad
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 November 2017

Thank you very much for your comments on our iCentre and patient staff in Inverness. We thoroughly enjoy sharing our love of our country with our visitors and I do hope you enjoyed the time you spent in Inverness and the surrounding area. We look...More

Reviewed 27 October 2017 via mobile

As soon as I stepped off the train I made my way here. The staff is friendly, patient and is eager to impart their knowledge of Inverness and the surrounding area to you. I got an excellent map as well as solid information on buses...More

Thank backpacker31
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 November 2017

Dear backpacker31 Thank you very much for your kind comments on our friendly and helpful staff in our Inverness iCentre. I do hope you have enjoyed your stay in our city and your trips out to other areas, it's a lovely time of year to...More

Reviewed 14 October 2017

Pleasant, knowledgeable staff who were able to give useful on the local area and around, recommend accomodation, restaurants, day trips, and offer gifts and souvenirs and helpful advice.More

Thank Nessa_S596
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 November 2017

Dear Nessa_S596 Thank you very much for your comments on our iCentre and pleasant and knowledgeable staff in Inverness. I hope you enjoyed your visit to our City and the local area and we look forward to welcoming you back again to the Highlands! Kind...More

Reviewed 5 October 2017

This tourist info was ver useful to us to get the best option to travel on LochNess. They booked for us the bus from Inverness to LochNess and the boat to travel too. Vey useful and kindly staff.More

Thank Marina G
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 9 November 2017

Dear Marina G Thank you so much for your comments on our kind staff in our Inverness iCentre. I do hope you enjoyed your trip to Loch Ness and your boat trip on the water - it's a fantastic way to see the area and...More

Reviewed 18 September 2017 via mobile

I visited the information center twice. Both times the staff was friendly and had good suggestions and gave me relevant information. If you are staying in Inverness for more than one night I recomend that you make this your first stop.More

Thank Kira G
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 19 September 2017

Dear Kira G Thank you very much for your comments on our Information Centre and staff in Inverness. I do hope you enjoyed your visit to the Inverness area and had fun visiting the places you were recommended by our team. We look forward to...More

Reviewed 13 September 2017 via mobile

The new location is small but conveniently located. It includes a very nice gift shop. The staff is friendly and helpful, but often very busy, which can mean longish waits for even quick questions.More

Thank sueswanson2003
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 19 September 2017

Dear sueswanson2003 Thank you very much for your feedback on our new Information Centre and staff in Inverness. With having moved the Information Centre to a new location in June, we are constantly monitoring and reviewing our staffing levels so it's extremely useful to receive...More

Reviewed 5 September 2017

We visited here as we were travelling round Scotland in a Camper Van and visited Inverness for 1 day. The Information Centre itself looked all new and very nice, and there were plenty of staff behind the counter. I was served by a younger looking...More

Thank Emma S
Alison Y, General Manager at Inverness VisitScotland Information Centre, responded to this reviewResponded 7 September 2017

Dear Emma S Thank you very much for your feedback on our Information Centre in Inverness. I'm really sorry and disappointed to read of your experience and the inconvenience caused. I would like to assure you that this falls well below our expected standards and...More

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Questions & Answers
mandsdietz
9 May 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
Normal shop hours as far as I remember. As for Taxis and busses, busses are normally much cheaper and you can do even better by getting special day and week tickets. Going by bus also gives you much better views as you... More
0
Votes
mandsdietz
23 April 2017|
AnswerShow all 2 answers
Response from Alison M | Property representative |
Many thanks for your questions and for your feedback. For multiple day tours of Orkney, two companies offer multiple day tours from Inverness - Highland Experience and Rabbies. Highland Experience run on the second Friday... More
1
Vote
Rob S
4 February 2017|
AnswerShow all 2 answers
Response from Alison M | Property representative |
Dear Rob Thank you for your enquiry. Cruise ships dock in Invergordon which is 23.7 miles north of Inverness. Stagecoach buses operate an hourly service between Invergordon and Inverness, service 25X, and the journey... More
1
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