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Review Highlights
Very helpful staff

Came out loaded with free maps and all the information I needed, grateful thanks. Excellent... read more

Reviewed 4 days ago
ClanMacDougall
,
United Kingdom
Very busy TIC

We popped into what must be the new location of the TIC to find out about tablet. The place was... read more

Reviewed 17 December 2018
938fjg
,
Ulverston, United Kingdom
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Traveller Overview
  • Excellent64%
  • Very good29%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
About
VisitScotland Information Centre based in the centre of Inverness. Let us inspire and inform you on places to visit, things to do and gifts to buy. We book accommodation, a wide range of tours and transport options, and have free wi-fi access.
Suggested duration: < 1 hour
Contact
36 High Street, Inverness IV2 3BJ, Scotland
Website
+44 1463 252401
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All reviews information centre very helpful staff visit scotland tourist info loch ness day trip culloden battlefield tours shop gifts tourists knowledge distillery
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1 - 10 of 213 reviews
Reviewed 4 days ago

Came out loaded with free maps and all the information I needed, grateful thanks. Excellent resource for visitors with a huge range of leaflets to take away or booking to join more organised tours.

Date of experience: February 2019
Thank ClanMacDougall
Reviewed 26 December 2018 via mobile

The old Visit Scotland was great but this is just a small shop now selling tacky goods. And what's with the sign outside? You could walk right by it. I think it has become sell, sell, sell and not let's promote Scotland. On the plus...More

Date of experience: December 2018
Thank 668paulc668
Reviewed 17 December 2018

We popped into what must be the new location of the TIC to find out about tablet. The place was very busy with lots of other tourists asking complicated questions. We quickly got a reply to our question along with a local map and after...More

Date of experience: October 2018
Thank 938fjg
Reviewed 5 December 2018

Just called in as we only had a few hours in Inverness, we wanted to know what we should look for. The lady in there was very helpful and gave us a map and a few pointers to look for. Thank you.

Date of experience: November 2018
Thank salporritt
Reviewed 16 November 2018

I popped in here as I was simply wandering through town and wondering where best to spend my time. The staff person was most helpful and asked about our interest and suggested a wonderful couple places to explore- Dunrobin castle and a bakery to get...More

Date of experience: October 2018
Thank lisapG3712SE
Ranald_Gilbert, General Manager at Inverness VisitScotland iCentre, responded to this reviewResponded 19 November 2018

Hi Lisa, Since you've taken the time to leave feedback I'll forgive you for making me wish I had a hot chocolate and pastry right now on what is very much a winter's day here in Inverness! I'm only sorry that I can't upload a...More

Reviewed 14 October 2018

Ian Mackenzie was extremely helpful to us in setting up our time in Inverness. He went out of his way to call for transportation for us and was really helpful in suggesting different things for our group to do. We all really appreciated his experience...More

Date of experience: October 2018
Thank Roseann C
Ranald_Gilbert, General Manager at Inverness VisitScotland iCentre, responded to this reviewResponded 19 October 2018

Hi Roseann, It's always a delight to read a review where we can speak to the member of staff responsible for delivering outstanding service to share your feedback and thank them personally for it. Rest assured that is what I'll be doing with Ian on...More

Reviewed 10 October 2018

Lots of info to be had here, very helpful especially with train and bus times . Plenty of time given to enquiries

Date of experience: September 2018
Thank Sue H
Ranald_Gilbert, General Manager at Inverness VisitScotland iCentre, responded to this reviewResponded 19 October 2018

Hi Sue, Thanks for the review and glad we were able to give yo a 5 star service! Kind regards, Ranald Gilbert, Area Manager

Reviewed 24 September 2018

Lots of help with most everything from tours to how to get to Culloden by bus, to what’s going on in town.

Date of experience: September 2018
Thank Explorer817855
Ranald_Gilbert, General Manager at Inverness VisitScotland iCentre, responded to this reviewResponded 24 September 2018

Thank you for sharing your experience with your fellow travellers - I hope we were able to help you have a fantastic time in Inverness and beyond! Kind regards, Ranald Gilbert, Area Manager

Reviewed 15 September 2018

We visited the Information Centre to find out how to get to Culloden Battlefield by bus.And the friendly gentleman at the desk immediatley gave us a sheet with Bus times and directions.On the back,was our next question,how to get to Clava Cairns.No worries!We got the...More

Date of experience: September 2018
Thank koolkat91
Ranald_Gilbert, General Manager at Inverness VisitScotland iCentre, responded to this reviewResponded 24 September 2018

I'm delighted that you received the information you were looking for and were able to get to both Culloden and the Clava Cairns - I hope you enjoyed your time at both... just reading this on a sunny September day is making me think I'll...More

Reviewed 4 September 2018

In the CBD easy access. Quite a comprehensive information available. Very helpful staff. Some shopping for souvenirs.

Date of experience: September 2018
Thank 952cris
Ranald_Gilbert, General Manager at Inverness VisitScotland iCentre, responded to this reviewResponded 6 September 2018

Hi Chris, Thanks for reviewing the iCentre following your visit - great to hear you found the staff helpful and plenty of information available. Kind regards, Ranald Gilbert, Area Manager

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Questions & Answers
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mandsdietz
9 May 2017|
AnswerShow all 2 answers
Response from Nigel B | Reviewed this property |
Normal shop hours as far as I remember. As for Taxis and busses, busses are normally much cheaper and you can do even better by getting special day and week tickets. Going by bus also gives you much better views as you... More
0
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mandsdietz
23 April 2017|
AnswerShow all 2 answers
Response from Alison M | Property representative |
Many thanks for your questions and for your feedback. For multiple day tours of Orkney, two companies offer multiple day tours from Inverness - Highland Experience and Rabbies. Highland Experience run on the second Friday... More
1
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