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Ben Nevis Distillery

| Lochy Bridge, Fort William PH33 6TJ, Scotland
+44 1397 700200
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Review Highlights
Run Down

Didn’t get to see much of a working distillery. The distillery itself seems run down and only used... read more

Reviewed yesterday
Mark T
via mobile
Could be better

We were staying in Fort William for a week and wanted to make a visit to the distillery one of the... read more

Reviewed 2 days ago
bodie3745
,
Ashby-de-la-Zouch, United Kingdom
Read all 532 reviews
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Overview
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Nestled at the foot of Britain's highest mountain, Ben Nevis Distillery has been crafting Scotch whisky for nearly 200 years. The Visitor Centre invites you to come in and see how we make our whisky, as well as taste some of the whiskies we produce.
  • Excellent38%
  • Very good22%
  • Average17%
  • Poor10%
  • Terrible13%
Travellers talk about
“buy a bottle” (15 reviews)
“wee dram” (17 reviews)
Open Now
Hours
Hours Today: 09:00 - 18:00
Suggested Duration: 1-2 hours
LOCATION
| Lochy Bridge, Fort William PH33 6TJ, Scotland
CONTACT
Website
+44 1397 700200
Write a ReviewReviews (532)
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All reviews
"informative tour"
in 16 reviews
"buy a bottle"
in 15 reviews
"wee dram"
in 17 reviews
"scotch whisky"
in 8 reviews
"basic tour"
in 6 reviews
"great tour"
in 18 reviews
"knew his stuff"
in 8 reviews
"short film"
in 9 reviews
"whole process"
in 7 reviews
"production"
in 30 reviews
"whiskeys"
in 39 reviews
"john"
in 45 reviews
"taster"
in 17 reviews
"dew"
in 15 reviews
"distilling"
in 7 reviews
"cask"
in 5 reviews
"fort"
in 44 reviews
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1 - 10 of 450 reviews

Reviewed yesterday via mobile

Didn’t get to see much of a working distillery. The distillery itself seems run down and only used it show tourists around. The whole experience left me not wanting to buy Ben Nevis Whisky. In my opinion not worth a visit.

Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

We were staying in Fort William for a week and wanted to make a visit to the distillery one of the first things we did (mainly so I had whisky to enjoy in the evenings). We tried to visit on the Sunday and booked in...More

Thank bodie3745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

We visited the brewery with the intention of going on a tour. After being ignored by the man in reception despite being the only people there, we decided not to bother and left soon afterwards. Shame.More

Thank Roslyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 4 days ago

Hi Roslyn, We are sorry that you were ignored. I will make sure that this doesn't happen again. We always encourage our customers to ask if they need anything - I can only assume the member of staff was handling an email booking (as this...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago

Have done several tours in different Scottish distilleries and have tasted over the years really good Ben Nevis single malts. Crossing the distillery on the way north and though why not vising them. The shown film at the beginning of the tour is unique if...More

Thank Christian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 4 days ago

Hi Christian, We are glad you like our single malts. We apologise that you felt the tour was rushed, we always try to give the same tour regardless of whether any buses have arrived, but this is our busy season and we regularly have as...More

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Reviewed 1 week ago via mobile

As a whiskey lover I cannot come to Scotland and not visit the distillery. We went for the standard (faillté) tour for £5 which allows one tasting, but you can go for the tasting tour for £18 which allows four tastings. Our guide was very...More

Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 4 days ago

Hi David, We are glad you had a good time on the tour. We hope we might see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I felt compelled to write a review of our visit, having read other reviews that were less than complimentary. Our experience of the tour was only worthy of praise and recommendation. We were greeted by our tour guide Kevin, who right from the start was...More

Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 1 week ago

Hi Stephen, Thank you very much for your kind words. We are glad you enjoyed your time at Ben Nevis Distillery.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Great customer service, thank you for understanding our hurry and taking us on tour on last minute, generous and considerate to notice us even if there was so many others too. Tour was interesting, easy to understand and well presented. We are very grateful for...More

Thank Erika V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 1 week ago

Hi Erika, We are happy you had a good time at our distillery, we hope you may visit again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We wanted to visit this place. We found it hard to find and poorly signposted. When we finally got in, no greeting or request if we would like a tour. We were in the tasting and merchandise area and a group of 4 were trying...More

Thank Grant D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 2 weeks ago

Hi Grant, We are sorry that you were not happy with your experience. We are in the process of getting new signposting on the main roads surrounding the distillery as we have been made aware that the current signposting is not ideal. It is unfortunate...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

What was meant to be part of a package tour turned out to be a really interesting experience. The tour guide was very informative and gave you a better insight to the brewing of whiskey to the point where my partner who hates whiskey found...More

Thank CazandKev2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 2 weeks ago

Hi, We are delighted you enjoyed your tour. We hope we might see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We have been through numerous tours on how scotch is made, we didn’t want another one. Unfortunately Ben Nevis doesn’t offer tastings only which is what we wanted we bought a couple of samples and left. This seems the standard for the Scottish distilleries.More

Thank kz44tz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben N, Manager at Ben Nevis Distillery, responded to this reviewResponded 2 weeks ago

Hi, As much as we would like to offer separate tastings, we are unable to do so at present because we are not licensed for bar sales, which separate tastings would fall under. We are in the process of applying for the necessary licensing to...More

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Questions & Answers
rodrigueslata
12 November 2017|
AnswerShow all 3 answers
Response from CE H | Reviewed this property |
We just turned up...
0
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