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Seaprobe Atlantis

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Kyle of Lochalsh, United Kingdom
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Seaprobe Atlantis
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The B wrote a review Oct 2019
Dunblane, United Kingdom70 contributions12 helpful votes
I am sure this would be 5 star earlier in the year. We found the trip good and informative and good views. However the benefit of the glass bottom is not so great when there is less to see.
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Date of experience: October 2019
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nurya_i wrote a review Oct 2019
Lisbon, Portugal38 contributions7 helpful votes
We booked a trip on Seaprobe Atlantis mainly to see seals during our time in Skye. And we definitely managed to see them! We booked online an 1h trip at 10h45. Once we got there I double checked my email to make sure everything was confirmed when I saw they had sent me an email the night before, postponing the trip to 11h30. I also work in tourism and when we have to change the times of our tours we call people to make sure they know what's going on. Nevermind, we were already there so we grabbed a coffee and waited. On the bridge of the dock it says to not cross it until the crew says so. We were waiting at 11h20 when a huge group of Chinese just went straight to the boat and boarded. No one told us to go, but we saw the boat getting crowded so we went as well. No one asked the name of my reservation, which I found odd, but once again I shrugged it off. We managed to find 2 seats on the back of the boat - something that a family of 5 that arrived after us couldn't because the group was all over the place. The tour began and sadly we couldn't hear all the comments because of the dated sound system - they have some sort of megaphones and it's not that easy to understand with all the noise. We reached Seal Island about 10 minutes after the trip began and there was a big colony there - about 30-40 seals with some pups. The captain was very experienced and made his best to get as close to the seals as possible without bothering them. We also saw some cormorants and gulls. I heard a bit of the commentary but not all, which made me a bit sad because I like to learn about the wildlife. When it was time for us to head downstairs to the underwater glass windows, the Chinese tour leader must have known already we were getting closer to the kelp so he told the group to go downstairs and they stood there for the entire time we could actually see something. We managed to peek a little, but only saw the kelp and tiny fishes. The other sailor asked the group leader to ask them to change with the people upstairs so everyone could have a chance to see things underwater, but the leader just shrugged and said it was "too difficult". Overall, I was pleased with the trip, we managed to see the seals, however the organization could have been better.
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Date of experience: October 2019
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Lucy wrote a review Sep 2019
8 contributions3 helpful votes
We decided to go on the one hour trip alongside four or five other people and had an amazing time. We saw loads of seals and learnt a lot about the area wildlife. Dan who was doing the tour clearly knew his stuff and was very interesting to listen to. Sam who was the skipper was also very friendly and did a great job of getting close enough without startling the animals. Would definitely recommend it.
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Date of experience: September 2019
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Julia C wrote a review Sep 2019
Llanelli, Wales, United Kingdom112 contributions76 helpful votes
Interesting trip - first of all, the boat went around a couple of islands where there were lots of seals then the sea-bed was viewed from the glass-bottom of the boat. Fascinating views of seaweed, jellyfish and small fish.
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Date of experience: August 2019
2 Helpful votes
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Kirsty wrote a review Sep 2019
4 contributions
Very mixed review here. We had booked on the glass bottomed boat as an end of holiday treat. My son (6) was very excited and looking forward to it as were the rest of us. We travelled an hour's drive to get there, but arrived before departure time and waited at the top of the pier as the sign intructs. We saw the boat at the bottom, and we watched the boat sail off without us (still before official departure time). After hastily finding the number online and calling, we were told that everyone else had gone on board early due to the rain (which we'd waited out in our car, but we were still there at least 5 minutes before sailing time), and they'd counted heads of people but not checked off names, and had another family on instead of us. After they contacted the boat (still only a few minutes after sailing time) we were told it would not be coming back for us as they'd already sailed too far and it wouldn't be fair to extend the boat trip for the others on board. At this point, we have a 6 year old in tears. We were offered a boat the next morning, but that wasn't suitable as it was 3pm on our last day. We were then, thankfully offered an alternative trip leaving at 4pm. This was a fishing trip, and we were initially very skeptical as we also have a one year old, it was a much longer and later trip, and we'd have to hastily find sandwiches etc to take on board as it fell over meal time. We decided to go for it though. This is the positive part. The fishing trip was fantastic. The skipper was kind, patient, friendly, and also got us closer to the seals than the glass bottomed boat would have done. We were also allowed to have a quick look on the lower deck of the glass bottomed boat before setting off on the fishing trip (which means their trip must have been shorter than the advertised hour, as it was before 4pm and there were no customers in sight). So that's my mixed review. I hope the company learn from this that names need checking off for trips, not just numbers of people. I also hope the skipper of the fishing boat is valued as he should be as he went above and beyond to turn our day around.
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Date of experience: August 2019
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