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Hebridean Excursions

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5 Newlands | Shulishader, Point, HS2 0PT, Scotland
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Review Highlights
A no show

My husband and I were very disappointed when our two day trip to Stornoway was dampened by this... read more

Reviewed 12 September 2017
Pamela M
,
Edmonton, Canada
Never showed up, didn't answer phone or email

My friend and I were very disappointed with this company. We'd planned and agreed to two guided day... read more

Reviewed 22 July 2017
Sara L
via mobile
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At Hebridean Excursions we understand how important it is to make the right first impression. We offer a professional and highly reliable tour service here in the Outer Hebrides.As a company we always ensure that our clients receive a friendly and efficient service throughout their stay on the Western Isles.Our cars are the ultimate in luxury and have a wide range of features, to make your journey as comfortable as possible while we tour with you throughout the islands.Our unique tours of the Outer Hebrides start from the Main town of Stornoway on the Isle of Lewis, Scotland. We offer tours of the Isles of Lewis, Harris, Uist and Barra on the west coast of Scotland.
  • Excellent86%
  • Very good7%
  • Average0%
  • Poor0%
  • Terrible7%
12 Sep 2017
“A no show”
22 Jul 2017
“Never showed up, didn't answer phone or email”
Suggested Duration: More than 3 hours
LOCATION
5 Newlands | Shulishader, Point, HS2 0PT, Scotland
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1 - 10 of 28 reviews

Reviewed 12 September 2017

My husband and I were very disappointed when our two day trip to Stornoway was dampened by this company. We booked and paid for a 1/2 day tour on September 8th, wrote a "contact form" on the website the 10th and 11 the of September...More

Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, Manager at Hebridean Excursions, responded to this reviewResponded 18 April 2018

Pamela i wish to send my utmost apologies about your tour we hold our hands up and admit we never turned up the reason was that the tour was booked on line on the contact page and the link to say that you had paid...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2017 via mobile

My friend and I were very disappointed with this company. We'd planned and agreed to two guided day trips from Stornoway, they didn't show up to either. Nobody answered the telephone, email or on Facebook either. Totally ruined our holiday. At least we got help...More

Thank Sara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, Manager at Hebridean Excursions, responded to this reviewResponded 18 April 2018

Sarah i wish to send my utmost apologies about your tour we hold our hands up and admit we never turned up the reason was that the tour was booked on line on the contact page and the link to say that you had paid...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2016

Ian picked me at airport. He was an excellent Guide who is very knowledgeable and polite. The tour was magical and I enjoyed every minute of it.

2  Thank hodaalmahrouki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 September 2015

Hebridean Excursions were wonderful. Ian picked us up at the airport, And the magic began. He was very knowledgeable & entertaining. The Isle itself, was amazing. From the peat field (bog) he lead us thru, to the Cavendish stones it was amazing. We met wonderful...More

1  Thank Suzmar22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2015

We had a day stopover on a round Britain cruise, and although we were a bit late getting off our ship, Ian, our driver was waiting for us on the quay at Stornoway. Being a bit disabled, I had some difficulty at first in climbing...More

3  Thank DoverRuben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2015

We travelled with Hebridean Excursions in July/2015 on the Outer Hebrides.Alison planned our trip for us keeping in mind our wish list to see where our ancestors lived on South Uist and to see the beautiful beaches.Duncan was our driver and he was just great,...More

3  Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2015

In order to make the most of our precious vacation time in Scotland we decided to fly into and out of Isle of Lewis in one day giving us over eight hours to tour. We did not feel rushed as we visited Arnol Blackhouse, Carloway...More

5  Thank alwayshappy2travel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2015

Actually we had to cancel our trip to the Western Isles, but we had already booked a tour with Hebridean Excursions a long time ago. During spring we had contact about our travel plans in Scotland and always had a great contact with Alison, got...More

2  Thank Maria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2015 via mobile

Excellent tour of the Islands of Lewis and Harris with this group. Duncan our tour guide showed us much more than we had expected of the area. Price was very reasonable for all that we received which was door to door ( pick up at...More

2  Thank jackie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2015

Our guide tried very hard to find an eagle but we had to make do with an excellent day of seeing many of the other sights and sites of Lewis. The car was comfortable, the guide was knowledgeable, the picnic was excellent. Nothing could be...More

2  Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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