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Irish Ferries

Terminal Road South | Ferryport, Dublin Dublin 1, Ireland
+353 1 607 5519
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Review Highlights
Truly Appalling Customer Service

Was booked with Irish Ferries. Got a call at 10.30 at night offering alternative as ferry... read more

Reviewed yesterday
johnzxhughes
,
Bray, Ireland
via mobile
Unreliable, unsympathetic, useless

Trip has been rescheduled from 14.10 to 20.30 which means my 86 year old mother will have to wait... read more

Reviewed yesterday
memcgra
,
Berkshire
Read all 909 reviews
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Irish Ferries, Ireland's Leading Ferry Company. Offering up to 16 daily fast ferry and cruise ferry sailings to Britain & Ireland and France. Also package holidays to Ireland and Britain.
  • Excellent33%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible14%
Travellers talk about
“club class” (131 reviews)
“irish sea” (62 reviews)
“oscar wilde” (83 reviews)
LOCATION
Terminal Road South | Ferryport, Dublin Dublin 1, Ireland
CONTACT
Website
+353 1 607 5519
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All reviews
"club class"
in 131 reviews
"irish sea"
in 62 reviews
"oscar wilde"
in 83 reviews
"dublin port"
in 35 reviews
"priority boarding"
in 30 reviews
"the club lounge"
in 22 reviews
"star cabin"
in 20 reviews
"jonathan swift"
in 20 reviews
"reserved seats"
in 9 reviews
"cruise ship"
in 11 reviews
"rosslare"
in 150 reviews
"crossing"
in 222 reviews
"pembroke"
in 72 reviews
"inishmore"
in 27 reviews
"disembarkation"
in 23 reviews
"sailed"
in 38 reviews
"seas"
in 12 reviews
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1 - 10 of 848 reviews

Reviewed yesterday via mobile

Was booked with Irish Ferries. Got a call at 10.30 at night offering alternative as ferry cancelled. I explained I could not make any decisions without looking accommodation etc. Told to call HO next morning. Rang noon stop for over 2 hours without getting through...More

Thank johnzxhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

Trip has been rescheduled from 14.10 to 20.30 which means my 86 year old mother will have to wait up to 3.00a.m. Could not. accommodate on earlier boat or reschedule on Swift due to being fully booked. I wonder?

Thank memcgra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

We recently traveled from Dublin to Holyhead return. Firstly on the 2 journeys we never once got asked for any passport, we also had no bags checked or anything, there was zero security checks done from either end which was a massive shock. Secondly we...More

Thank 18Alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 days ago via mobile

Always try and book a ferry that is customer friendly, and this one is not This ship has got to be oldest in their fleets It has a very small dining area Tiny shop Loads of cabins which are very bare almost cell like ,no...More

Thank justino312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

this is the first time we've used club class and were most impressed with the service. Will always book club class in the future and have passed the word around to our relations who travel from England to Ireland

Thank Catherine U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

Received an email from Irish ferries , change for departure times for our ferry from holyhead on fri 20th from 14.10 to 23.30 on 20th , then another stating 21st @ 23.30 , traveling with two children , disgraceful treatment by Irish ferries , name...More

Thank charliesbar358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

The new swift is a BIG improvement. So much more comfortable inside and cars parked with a bit more space on the bigger deck. Kennels for dogs are really nice and spotless. Only gripe for me was on the outward journey, getting back to my...More

Thank Bernadine31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago via mobile

I travelled on 28th June from Dublin to Holyhead returning 1st July. Firstly my original ferry the Ulysses was cancelled, I found out by RTE news, I spent 16 hours trying to contact Irish Ferries and eventually got through. The lady on the telephone was...More

Thank Wes G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

We took the ferry form Holyhead to Dublin on 4th July, check in was easy, we walked on, plenty of seating, we left on time and the waters were calm, so nice smooth ride, free wifi, what more could we want!! Bus from Dublin Port...More

Thank tasdebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

I booked with Irish Ferries for 2 cars to sail from Hollyhead to Dublin return. We were travelling to a family wedding in Dingle Southern Ireland. However a couple of months after booking, my Daughter, who was to drive the second car fell ill. She...More

Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
stackpoleboy73
16 July 2018|
AnswerShow all 6 answers
Response from ian007dq | Reviewed this property |
None whatsoever Get the cheapest ticket, have a smooth crossing
2
Votes
Lyn N
11 July 2018|
AnswerShow all 3 answers
Response from Peter M | Reviewed this property |
Kids room and kids programs on TV
0
Votes
tunisialover
28 June 2018|
AnswerShow all 5 answers
Response from fitzgibbonmarianne | Reviewed this property |
Yes the last time I travelled by ferry all I had was our passports and they were barely looked at if I’m honest
0
Votes
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