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Waterford Crystal

Certificate of Excellence
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Address: The Mall, Waterford Waterford, Ireland
Phone Number:
+353 51 317 000
Website
Today
09:30 - 17:00
Open now
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Hours:
Mon - Sat 09:30 - 17:00
Description:

Originally founded by George and William Penrose in 1783, Waterford crystal...

Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.

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Book In Advance
More Info
US$14.51*
and up
House of Waterford Crystal Guided Factory Tour
More Info
US$117.19*
and up
Waterford Crystal and Kilkenny Rail Trip from Dublin

TripAdvisor Reviewer Highlights

Read all 2,453 reviews
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    Terrible
Waterford Crystal - all aspects great!

Our visit was in February so there were few crowds allowing us to have coffee and lunch on premise before the tour. I have always been a fan of Waterford Crystal. The tour has... read more

5 of 5 bubblesReviewed 2 days ago
Cindy P
via mobile
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2,453 Reviews from our TripAdvisor Community

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Showing 2,388: English reviews
Level Contributor
7 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Our visit was in February so there were few crowds allowing us to have coffee and lunch on premise before the tour. I have always been a fan of Waterford Crystal. The tour has taken my loyalty to an even higher level. We spend time in the shop with knowledgeable and helpful staff. Shipment was secured to the US for... More 

Helpful?
Thank Cindy P
Level Contributor
6 reviews
4 attraction reviews
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Another well worth a visit part of waterford. Just across from oldest part of waterford city si all steeped in history. Crystal is a gift that will keep on giving.

Helpful?
Thank Carmelw55
Level Contributor
43 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

The guided tour (the only way to see the factory) was well done. We were able to witness the process from start to finish as described by our guide. These are truly masters of there craft. You get to watch them at work in the factory. Well worth the trip. Of course we bought a piece of crystal, a Celtic... More 

Helpful?
Thank Pinebabies
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

We were met by Noel in the showrooms - his enthusiasm and knowledge about the different cuts and type of glass was contagious and made the shopping experience all the more thoughtful!

Helpful?
Thank adventuringaddict
County Meath, Ireland
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Visited Waterford Crystal February 9th 2017 and while believing like a lot of people that the crystal was all made abroad I was very pleasantly surprised. They have a beautiful and well stocked showroom and the guided tour provided an insight into the incredible skills of the blowers and cutters designers etc on the factory floor which is literally next... More 

Helpful?
1 Thank Feed12345
Waterford, Ireland
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Small cafe in the waterford crystal showroom, mainly for tourists. Since the office is nearby it's great to go here to enjoy a treat. Huge selection of cakes on offer. The earl grey cake sounds a bit yuck but it's actually delicious. Their carrot cake is nearly as good as mine and the coffee cake is very good. As for... More 

Helpful?
1 Thank Heather1512
Waterford, Ireland
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Any visitor to Waterford must visit Waterford Crystal. The skills on show ,and the creativity of the craftsmen is amazing . The sales staff all obviously love their time at the factory ,because they really know their " stuff ",and nothing is too much trouble . This is one of the City s main attractions and is a wonderful experience... More 

Helpful?
1 Thank robertshill81
Cork, Ireland
Level Contributor
4 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 1 week ago

tower hotel has special deal with visitor centre but worth full price, tour of factory and sales room well worth the admission price

Helpful?
Thank barryc0rk
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Knowing the actual history of Waterford Crystal and the fact that it is mostly produced in eastern Europe these days, along with the poor treatment of staff let go from the old site I find it hard to give a positive review. Its a good tour and is something to do but I would recommend some of the more authentic... More 

Helpful?
3 Thank JayDo2015
Dublin
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Waterford Crystal is a must see on a trip to Waterford. The tour includes a guided tour through the blowing and engraving part of a fully functioning factory.

Helpful?
1 Thank FeeDublin

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?