Trapped Escape Rooms
Trapped Escape Rooms
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
A real life themed adventure in the heart of Gloucester where players work together to escape a locked room in 60 minutes. Use your mind not your muscles in this challenging yet fun game with your family and friends.
Duration: 1-2 hours
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  • Jonathan C
    1 contribution
    5.0 of 5 bubbles
    Escaped the butcher!
    We chose the Butcher as a family of 6 with the youngest 13 years old. Good puzzles, good staging and organisation. Brilliant fun all had a great time, looking forward to trying a different game soon.
    Visited July 2023
    Travelled with family
    Written 1 July 2023
  • Marc O
    4 contributions
    5.0 of 5 bubbles
    Outstanding Experience
    Absolutely outstanding experience at Trapped in Gloucester, ‘The Butcher’ is a superb room and definitely one of the best we’ve done around the country. Immersive, fantastic fun and a perfect mix of challenges. Really well thought out and put together, can’t wait to return and tackle the other rooms! Brilliant host as well, thank you for a fantastic time!
    Visited July 2023
    Travelled as a couple
    Written 4 July 2023
  • Aimzy a
    1 contribution
    5.0 of 5 bubbles
    Alien abduction
    I loved it ! Was my first escape room ! I am going to come back with my kids who will also love it ! The man running the place was very professional and helpful …. Extremely welcoming and friendly I loved the experience start to end Buzzing 🌟🌟🌟
    Visited July 2023
    Travelled as a couple
    Written 8 July 2023
  • Jillian M
    21 contributions
    5.0 of 5 bubbles
    Great evening with friends using our brains!
    We have been visiting Trapped escape rooms Gloucester since they first opened. Their rooms are the most interactive and well thought out around- we have used other companies and definitely prefer Trapped Escape Rooms Gloucester. Can’t wait for the next room to open. Friendly staff, good organisation and lots of fun.
    Visited July 2023
    Travelled with friends
    Written 9 July 2023
  • Cameron V
    1 contribution
    5.0 of 5 bubbles
    An amazing escape room and we hope to visit again in the future!
    This is the first escape room I've done personally and it was amazing. The puzzles were brilliant and the theme was spot on. The hosts managed to fit us in when I messed up the booking, so already they went above and beyond! Really hope we get to visit again one day! Would recommend to everyone!
    Visited December 2023
    Travelled as a couple
    Written 11 December 2023
  • shazalong
    Gloucester, United Kingdom11 contributions
    5.0 of 5 bubbles
    Our first visit to a Trapped Escape Room and we loved it.
    Our first visit to a Trapped Escape Room and we loved it. We tried 'The Butcher' and even though we were pretty rubbish and didn't manage to escape, we all really enjoyed the experience and had fun. The room was well set up with props and we were impressed by the detail involved. Our host Patrick was lovely, friendly and helpful. Will definitely be visiting again.
    Visited December 2023
    Travelled with family
    Written 3 January 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles365 reviews
Excellent
310
Very good
34
Average
6
Poor
9
Terrible
7

Claire
8 contributions
4.0 of 5 bubbles
Mar 2024 • Family
We did the zombie escape room with our two eldest (aged 11 and 14). Some of it was really hard but the member of staff (who was lovely) gave us clues via a screen when we needed them. We all had loads of fun and managed to escape the room just in time! It was very cool and was all well thought through. My only criticism is that a couple of the props need replacing - the liquid containing bottles had loose lids and the colours had faded on one of the props matching up two of the clues which meant it looked a different colour and we couldn't solve it. But this was minor in an overall great experience.
Written 17 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lucydol7
7 contributions
1.0 of 5 bubbles
Jan 2024 • Friends
Many tech issues in the room. Staff had to come in and out to try and fix stuff, and it still didn’t work. Totally spoilt the experience. Ended up having to abort the game. Assumed we would get our money back no issues, as we’d paid for a service they had failed to provide. Manager - Nick - advised to send me his bank details and he’d sort it. When the refund didn’t come through, I was then told he was launching an investigation into the room, which would take 28 days. Totally unnecessary- his poor staff members had suffered the discomfort of trying to host/fix the whole thing and could easily have explained to him just how much had gone wrong, but he obviously wanted to be difficult. Waited patiently for 28 days and still refund never came through, despite chasing. Nick said it was a shame we had left a bad review - we hadn’t left a bad review at that point. Obviously not the only ones to experience faults in the room. Clearly no intention to ever refund. Please don’t give this man your money - we feel we have been conned. He does not deserve your business. His manner was terribly rude - I have the emails which I am willing to share publicly.

Reporting to Trading Standards.
Written 6 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TonyMctonester
Hereford, UK2 contributions
1.0 of 5 bubbles
Jan 2024 • Friends
I arrived excited to take on the Alien escape room with 3 friends, only to be told the room was closed. This was especially disappointing as two of my friends had already completed all of their other rooms.
After the young man running the challenge called his manager, he stated he could reset the room and we could in fact take on the Alien challenge - great!…….
Unfortunately that was the highlight of the evening.
The room(s) simply did not work……at all.
They rely heavily on tech such as lasers and electromagnets. None of these were functioning correctly. The lasers could not be reset despite numerous attempts by the staff member. Eventually we were told to skip that part.
Disappointed, we moved to the final room where card readers failed to work, magnets were failing and prematurely releasing clues and hatches were opening before they should.
On several occasions the clues were reset by staff - only to fail again…..and again.
We disappointingly called time on the room and asked for a refund. The young man running the event (who was actually very helpful and a little embarrased) then called his manager who spoke to one of our team members. He said he would look into it after a 28 day “investigation”.
After my friend emailed the manager the following Monday, he stated that we had left a bad review before he could investigate (we hadn’t at this point) and has since failed to refund us for a rubbish experience.
I’m guessing that another team of players had a similar experience and left a bed review and he was referring to this.
Good points:
Polite and understanding member of staff on the night.
Bad points:
Room did not work - at all.
The “bar” (a fridge) was empty so drinks could not be purchased.
Waiting room was cold.
Dishonest and unprofessional manager/owner.
Total waste of time and money.

Would have considered returning if the room could be fixed but after being refused a rightful refund for something that was sold to us but was unfit for purpose, will never give this person/business my money again.
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cake M
1 contribution
1.0 of 5 bubbles
Jan 2024 • Friends
Hugely disappointed and terrible customer service.

My husband and two friends and I played the Alien escape room in January.
When we arrived the staff member told us that unfortunately the Alien room wasn’t working and would we be happy to play the Zombie room. I stated I’d already played the Zombie room and we enquired as to what was wrong with Alien.

He said it was the CCTV in the room- that he wouldn’t be able to hear us asking for clues. On confirming the cameras still worked we said that’s fine we will just wave at the camera if we need you!

He said he was going to check with the owner who wasn’t present and see if he could fiddle with the camera and see if he could get it working.

He came back 5 minutes later and said it was all fixed. Now we know it was obvious that he didn’t want us playing Alien as he knew it was all broken.

We played the first 10 minutes- everything was fine and then we had to navigate a corridor of lasers. They wouldnt reset and the alarm kept blaring at us every 10 seconds.
The staff member came in about 4 times trying to stop the alarm before he just turned them all off and we walked to the next part of the room- pretty dismal.

Then it just got worse.
Nothing worked. All the magnets in the room
Kept unlocking- things were falling down before we were meant to find them- panels were hanging off the wall, cards we were meant to swipe weren’t working- the staff members came in 5 or so times to try and reset things before we eventually called time on it and walked out. It was terrible not to be able to play a decent game.
The staff members admitted they hated running that room as everything was always breaking- something the owner was well aware of.

We quite rightly asked for a refund and were told they would ring the owner,

When he handed the phone to us the owner asked us to list everything that went wrong.
We pointed out that his staff member would be able to more accurately let him know all the clues that didn’t work and we agreed to send him an email on the Monday so he could arrange a refund.

When we emailed on Monday he denied all knowledge of agreeing to a refund and even stated it’s a shame we had jumped the gun and left a bad review on trip advisor as that made him less inclined to give us a refund!!!!

Firstly you can’t hold customers to ransom and refuse a legitimate refund because they left a bad review and secondly IT WASNT OUR REVIEW! Ironically someone else had played the broken alien game the day before us and left a bad review!

The owner said he would launch an “investigation” which could take 28 days and would get back to us with the findings! Not sure how independent that investigation was and being that all he had to do was check with his staff members not sure why it would take 28 days. But none the less we waited patiently and emailed over 28 days later- only to be ignored! We’ve emailed multiple times and still no reply.

Absolutely shocking service - to knowingly allow people to pay for a defective room and then keep the money is a massive red flag of a scam.

Don’t give this crook your money.
Written 14 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jonelle C
1 contribution
4.0 of 5 bubbles
Feb 2024 • Family
Great fun, a real challenge to solve, staff went to every effort to make sure we had the best experience and even checked we were okay when youngest got a bit over excited.
Written 14 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Abigail G
3 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We had an incredible time! The staff were amazing, creating a fantastic experience. The puzzles were challenging and engaging. Can't wait to return for another room – highly recommended!
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Excursion51583065186
1 contribution
4.0 of 5 bubbles
Jan 2024 • Friends
A great way to spend time with friends! We had a lot of fun, just the right level of challenge. I would definitely recommend it to others.
Written 21 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Frugalkate73
24 contributions
1.0 of 5 bubbles
Jan 2024 • Friends
A group of us did the Alien Abduction Escape Room. Although we enjoyed ourselves, so many things didn’t work properly or fell apart. Our guide had to came in at least 6 times to sort out broken parts which quite spoilt the experience. He didn’t offer to pause the timer whilst he sorted out the problem which was frustrating. At the end I was advised to email in to secure some sort of compensation (ideally another game as I really wanted to have a positive experience) but I’ve not heard back.
Very disappointed, we’d have come back to try the other rooms if we’d have felt valued.
Written 18 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coby A
1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
Our room master knew exactly what clues to give us and when to give them without us even asking because we were too proud! Amazing experience!
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

shazalong
Gloucester, UK11 contributions
5.0 of 5 bubbles
Dec 2023 • Family
Our first visit to a Trapped Escape Room and we loved it.
We tried 'The Butcher' and even though we were pretty rubbish and didn't manage to escape, we all really enjoyed the experience and had fun. The room was well set up with props and we were impressed by the detail involved.
Our host Patrick was lovely, friendly and helpful.
Will definitely be visiting again.
Written 4 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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TRAPPED ESCAPE ROOMS (2024) All You Need to Know BEFORE You Go (with Photos)

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