Great for kids, as friends we took a 2yr, 4yr and 8yr old. First time at soft play for my 2yr old and she loved it. The tots area was huge considering the price. Lots of different size slides, climbing bits, etc The bouncy castle was brilliant. We went on a Friday late morning and it was lovely and quiet. The older kids loved the bigger area. Football pitch was great fun. Food menu had a decent choice, kids were happy, the Tuna Panini was okay but a bit underdone tbh. They desperately need to hire more staff, the one lady was dealing with new arrivals / people leaving/ food orders and making drinks and bringing food out, she was also cleaning tables and floors. After 2pm it got busy, I think it’s great adults are free but when it’s 3 adults to one child & they are getting in the way of the littles playing it’s a bit of a joke. Also no one was checking that no food or drink was in the play areas, one kid was scoffing a packet of crisps in the ball pit. No sign of any parents, other young children had got stuck at various times and their parents just ignored them- that or was so far away didn’t hear them. Overall clean and at a quiet time it’s great. Will come back but just leave as soon as it’s busy. Parents need monitoring more than the kids

The play is good, the new DJ music is good (maybe too loud) the mascotts are brilliant (BUT) they need to do something other than stand there and wave it would make it so much more fun for the kids. Hope music and mascots are here to stay!? Much better experience. Ok so the kitchen! It's a very long wait for what comes out. Solid sandwiches and barely any filling, undercooked chips happens too often, cutlery is usually 9/10 dirty or hairs in my food 😷. Kitchen staff could be a little more happier, they always seem fed up. Ashley B, you're great. Problem always solved but eventually it gets off putting. Party's are simple, nothing special but it works. Other than that the play for the kids is good, so we always come back but would definitely avoid the food even my children won't touch it. Once they correct this they would have it all.

This place is okay in term time but unfortunately during school holidays it is carnage. The staff are not vigilant on the hygiene of the area and the staff look and act like they don’t want to be there. There needs to be some sort of monitoring on the toddler area as older children were running wild in there knocking into the toddlers. Staff walked past and watched but did nothing to try and ease the mess. The food is a let down. There isn’t a large variety available of either hot or cold food. It has amazing potential, unfortunately not how it is at the moment.

Visited twice recently, once for my son's birthday and most recently for his friends birthday. Both visits extremely poor! We were basically ignored by staff and had to hunt down staff if we needed anything, which then took ages to arrive. No information given when food would arrive which led to the children sitting around waiting and some children crying because they were hungry. Standard of food not great, with most of it being left. I found the place grubby and quite unwelcoming. I wouldn't book another party here and would definitely think twice about attending another birthday at this venue. Parking is just a joke, no room to try to get into a space. There is a decent amount of spaces available but driving around the carpark is a challenge let alone attempting getting into a space.