Flip Out Basingstoke
Flip Out Basingstoke
4
9:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
10:00 AM - 6:00 PM
About
Basingstoke’s Biggest & Best Indoor Adventure Park is full of fun for all the family & all ages. Bounce off the walls and fly to new heights with our variety of Indoor Adventure Attractions. You will find us in the heart of Basingstoke North Hampshire at one of the UK’s finest shopping destinations ‘Festival Place Shopping Centre’ and we have thought of everything! Including the first high-tech indoor assault course “Ninja Tag’’ alongside the newest attractions of 2021 our Obstacle Course Inflatable and our Free fall inflatable
Suggest edits to improve what we show.
Improve this listing
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience nearby attractions

The area
Reach out directly
See what travellers are saying
  • Sandra A
    1 contribution
    5.0 of 5 bubbles
    Great fun for all ages
    Both grandchildren had great fun (2 yr old and 1 yr old). Plenty to keep both active and engage although youngest doesn’t walk yet. Great that adults only pay £2 to accompany the children, and that you can claim the £2 off a drink or snack
    Good morning. Thank you so much for your 5 star review, this is greatly appreciated. We really look forward to seeing you again soon. Kind regards, Laura
    Written 16 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 15 July 2023
  • Gerry D
    1 contribution
    5.0 of 5 bubbles
    Top place…review your prices for children under 1.2M
    I’d bring my daughter more if it weren’t so expensive per hour. We can’t enjoy some of it due to height restrictions (fair enough). But wouldn’t mention price if we could access that. Apart from the game/challenge downstairs not working our past 2 visits, can’t fault it. It’s bloody brilliant and lots of fun…the staff were fantastic and friendly. Fix the under 1.2m rates….you’d get more people going in my opinion
    Hi there, Thank you for your review and feedback. Our height/age restrictions are in place following the relevant health and safety guidelines and cannot be changed, however we appreciate your feedback. We hope to see you again soon! Kind regards, Chelsea
    Written 24 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 23 October 2023
  • Abi S
    Stockbridge, United Kingdom2 contributions
    3.0 of 5 bubbles
    Had fun overall
    Had an excellent time at flip out and the kids absolutely loved it! The only reason I am putting a 3 star review instead of 5 is because after we left (it was a party of at least 6 kids and 5 adults) we walked past 2 member of staff stood outside, one of whom was holding a big basket of sweets. The other member of staff asked us to rate Flip Out and write a review on their website, we were in a rush so I said I couldn’t write the review right at that moment stood in the street, but took one of their cards and said a would do so once I got home. A couple of the kids saw the sweets that the member of staff was holding (there were loads of little bags of Haribo) and asked if they could have some, to which the staff member said “no you can’t have any, it’s only for people reviewing us now”. The kids were really disappointed and we all felt that it was really mean of the Flip Out staff to dangle these sweets in the kids faces and then refuse to give them any all because I said we didn’t have time to review right away but would do so at home. It’s only a small thing but left a bit of a bad taste after we’d had such a good time.
    Good afternoon. Thank you for taking the time to leave your review, we are delighted that you and your children enjoyed your visit, but if you would like to discuss your experience with us in more detail please feel free to get in touch via email to basingstoke@flipout.co.uk and we will do our best to help. Kind regards Laura
    Written 19 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with friends
    Written 18 November 2023
  • Hampshire Family
    3 contributions
    4.0 of 5 bubbles
    Kids loved it
    The facilities / play area for the kids is amazing. There’s loads to do and they absolutely loved it. We booked for two hours and it was good value for money. They really enjoyed it. There’s a lot more than just trampolining, there’s all different areas to explore and try out. We’d been to another trampoline park locally and found it a bit boring with just the trampolining areas but this one had giant foam pits, climbing walls and tunnels and all sorts of crazy fun. So, that said - the kids will love it. Parents however, be prepared to freeze in the cafe area. There is no heating up there, it would seem and the air quality is poor. The coffee is rank and the toilets aren’t very well maintained. So go with a drink of your own and try to not go to the toilet. Avoid the food, avoid the coffee and avoid the toilets. The play area is amazing though. The kids will have the very best time.
    Good afternoon. Thank you for taking the time to leave your review, this is very much appreciated and we are delighted that your children had fun! However I am sorry to hear that your experience was not the one that we would hope for, if you would like to discuss this further please feel free to get in touch. Kind regards Laura
    Written 27 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written 26 November 2023
  • Trina186299
    Southampton, United Kingdom31 contributions
    5.0 of 5 bubbles
    Loved this place overall, minus some points
    Travelled from Eastleigh to Basingstoke as our local one down the road has had to make changes which means it is no longer satisfactory for the older children. We bought a family ticket so saved a little bit of money for 4 children. The paid for two spectators tickets at £3.00 each, which is redeemable in the cafe. Things in Basingstoke branch very very different. I did not like the narrow claustrophobic waiting area, as opposed to wide open spaces at Eastleigh. I also really disliked the fact that we had no choice but to stay in the cafe area. (No separate area to have a Birds Eye view of the small grandchildren). Also, we were very very lucky to be able to grab a seat as there is certainly not enough of them. Had we not, I, as a 67 year old, would have had to stand throughout the 2 hour slot we had booked. But fabulous staff, fab atmosphere, all children loved it and again, it’s a very different set up to our local. Staff really knowledgable, very friendly, both at entry, reception and in the cafe. I paid online for unlimited slush for the children and that was definitely worth doing if you are there for a two hour slot. The children missed out on the laser quest but intend to do it next time around. Loved the fact that the centre is set in a large shopping complex so we were able to pop onto Greggs before hand, for lunch. Didn’t like the fact that we had to pay for parking in an absolutely massive multi story car park, which was £4,50 for the four hours we spent in Basingstoke.,as opposed to free at our local. So a big thank you to the lovely lovely young members of staff for being so lovely and also professional 👏 . See you again in another couple of months.
    Good afternoon. Thank you for your review, your feedback is very much appreciated. We are so pleased that you had a great time with us and thank you for the compliments on our staff, they all work hard to ensure our guests have unforgettable experiences within our parks. We look forward to seeing you again soon. Kind regards Laura.
    Written 4 April 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Travelled with family
    Written 2 April 2024
  • Aimee W
    1 contribution
    4.0 of 5 bubbles
    Bad start to a fab afternoon!
    The email stated that we needed to arrive half an hour before our time slot. We arrived at half past 2 and checked it and was told we can go away and come back or stand in a corridor. We asked if we could use the cafe but we were told no. This was disappointing and an opportunity for you to make money there too, seemed pretty pointless us being there half an hour early. Waiting in the corridor wasn’t the nicest experience either all being squashed waiting to go in. We were standing there with others not knowing what was going on or when we could go in. The staff weren’t very informative and then a member of staff walked through the corridor and said ‘oh by the way you can go on now!’ Saying all this though the actual complex was brilliant. Our group consisted of a mixture of adults and children ranging from 2-62 and we all had a fantastic time. The lazer tag was brilliant fun, and there were activities for us all to take part in! The only thing I would suggest would be maybe a few more activities for the little ones but it was brilliant as we are looking forward to returning!
    Good morning. Thank you for leaving a 4 star review, this is very much appreciated. If you would like to discuss your last experience please feel free to email basingstoke@flipout.co.uk and we will be happy to help. Kind regards Laura
    Written 29 May 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Travelled with family
    Written 27 May 2024
  • Madziara L
    1 contribution
    5.0 of 5 bubbles
    Great time for kids
    Really good venue for the kids birthday party. I did first time and they didn't disappointed me. Birthday boy really happy and overall he loves to go there. Highly recommended
    Good morning. Thank you for your review, we are so pleased that you chose Flip Out to host your child's birthday, we are delighted to hear that your son enjoyed his special day. See you again soon! Kind regards Laura
    Written 29 May 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Travelled with friends
    Written 27 May 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
4.0 of 5 bubbles435 reviews
Excellent
296
Very good
55
Average
15
Poor
23
Terrible
46

Madziara L
1 contribution
5.0 of 5 bubbles
May 2024 • Friends
Really good venue for the kids birthday party. I did first time and they didn't disappointed me. Birthday boy really happy and overall he loves to go there. Highly recommended
Written 27 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. Thank you for your review, we are so pleased that you chose Flip Out to host your child's birthday, we are delighted to hear that your son enjoyed his special day. See you again soon! Kind regards Laura
Written 30 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aimee W
1 contribution
4.0 of 5 bubbles
May 2024 • Family
The email stated that we needed to arrive half an hour before our time slot. We arrived at half past 2 and checked it and was told we can go away and come back or stand in a corridor. We asked if we could use the cafe but we were told no. This was disappointing and an opportunity for you to make money there too, seemed pretty pointless us being there half an hour early.
Waiting in the corridor wasn’t the nicest experience either all being squashed waiting to go in. We were standing there with others not knowing what was going on or when we could go in.
The staff weren’t very informative and then a member of staff walked through the corridor and said ‘oh by the way you can go on now!’
Saying all this though the actual complex was brilliant. Our group consisted of a mixture of adults and children ranging from 2-62 and we all had a fantastic time.
The lazer tag was brilliant fun, and there were activities for us all to take part in!
The only thing I would suggest would be maybe a few more activities for the little ones but it was brilliant as we are looking forward to returning!
Written 27 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. Thank you for leaving a 4 star review, this is very much appreciated. If you would like to discuss your last experience please feel free to email basingstoke@flipout.co.uk and we will be happy to help. Kind regards Laura
Written 30 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claire V
1 contribution
1.0 of 5 bubbles
May 2024 • Friends
Awful experience, toilets filthy, have to pay £3 to watch and then to top it off we were made to buy the socks even though we had our own ones from other jumping experiences. Once that was done with we were then asked to measure our younger children to then be told we were due a refund. However, the refund was only in a voucher and had to be used today! I’ve never experienced such unethical practices. Take money from us up front to then be told they owe us money!!! Don’t go, save your money and go somewhere that won’t rip you off
Written 6 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon, I'm sorry to hear that you were disappointed with your recent visit. If you would like to discuss your experience with us in further detail then please email us on basingstoke@flipout.co.uk. Kind regards, Chelsea
Written 9 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Escape797362
1 contribution
5.0 of 5 bubbles
Apr 2024 • Friends
2nd time we've held our son's birthday party here and it did not disappoint again. Our party host Millie was fantastic!!
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon. Thank you for leaving a 5 star review following your son's party, we are so happy to hear that you had fun? We look forward to seeing you again soon. Kind regards Laura
Written 22 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tia R
1 contribution
1.0 of 5 bubbles
Apr 2024 • Family
Not a good experience. Told to arrive 30minutes before, to wait in a corridor -a very small "holding pen "with absolutely no ventilation. Lots of people crammed in, Incredibly hot and uncomfortable. Floor was wet from spills.
Adults must pay £3 to spectate. But there are no longer chairs on the arena floor, spectators are not allowed on the arena floor. All tables at the front of the cafe with a view are solely reserved for parties. So you cannot spectate or see anything. You cant view your children in the arena its covered in giant inflatables, and you cannot go in to see them. They offer you can claim this back in the cafe, but all drinks are either under £3 or over. So you either don't get your monies worth or are charged extra.
Written 13 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. Thank you for taking the time to leave a review, and I am sorry to hear that you were disappointed during your last visit. Please do get in touch if you would like to discuss your experience with us, our email address is basingstoke@flipout.co.uk Kind regards Laura.
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kate W
6 contributions
5.0 of 5 bubbles
Apr 2024 • Family
We had loads of fun. Quite pricey so got my eye out for an offer for next visit. Kids loved every minute and didn’t want to leave 😂
Written 11 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there. We are so pleased you enjoyed your session and we can't wait to see you on your next visit! Kind regards, Laura
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cindy A
2 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Big kids( 11 years) loved going here over Easter. With the cost of everything going up, it was nice that staff were out playing games with small prizes 😊 big hit to get everyone involved!
Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. Thank you for taking the time to leave your review, we are delighted to hear that your children enjoyed spending their time at Flip Out this Easter. We look forward to welcoming you all back again soon. Kind regards Laura
Written 11 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caz M
1 contribution
1.0 of 5 bubbles
Apr 2024 • Family
Absolute rip off! £62 for family of 4 for an hour!!! Place is small, smelly. They won’t let you wear any trampoline socks, you NEED to buy from them due to health and safety! Load of crap! Don’t bother you can have a decent family day elsewhere for the full day and not just an hour!!
Written 8 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. Thank you for taking the time to leave your review. If you would like to get in touch to discuss your last experience please feel free to get in touch via email to basingstoke@flipout.co.uk and we will do our best to help. Kind regards Laura.
Written 11 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trina186299
Southampton, UK31 contributions
5.0 of 5 bubbles
Apr 2024 • Family
Travelled from Eastleigh to Basingstoke as our local one down the road has had to make changes which means it is no longer satisfactory for the older children. We bought a family ticket so saved a little bit of money for 4 children. The paid for two spectators tickets at £3.00 each, which is redeemable in the cafe. Things in Basingstoke branch very very different. I did not like the narrow claustrophobic waiting area, as opposed to wide open spaces at Eastleigh. I also really disliked the fact that we had no choice but to stay in the cafe area. (No separate area to have a Birds Eye view of the small grandchildren). Also, we were very very lucky to be able to grab a seat as there is certainly not enough of them. Had we not, I, as a 67 year old, would have had to stand throughout the 2 hour slot we had booked. But fabulous staff, fab atmosphere, all children loved it and again, it’s a very different set up to our local. Staff really knowledgable, very friendly, both at entry, reception and in the cafe. I paid online for unlimited slush for the children and that was definitely worth doing if you are there for a two hour slot. The children missed out on the laser quest but intend to do it next time around. Loved the fact that the centre is set in a large shopping complex so we were able to pop onto Greggs before hand, for lunch. Didn’t like the fact that we had to pay for parking in an absolutely massive multi story car park, which was £4,50 for the four hours we spent in Basingstoke.,as opposed to free at our local.
So a big thank you to the lovely lovely young members of staff for being so lovely and also professional 👏 . See you again in another couple of months.
Written 2 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon. Thank you for your review, your feedback is very much appreciated. We are so pleased that you had a great time with us and thank you for the compliments on our staff, they all work hard to ensure our guests have unforgettable experiences within our parks. We look forward to seeing you again soon. Kind regards Laura.
Written 4 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom G
1 contribution
2.0 of 5 bubbles
Mar 2024 • Family
Expensive but then to be told I had to buy their own grip socks for ‘health and safety’ reasons was a joke. We had our own better quality grip socks but of course these could not possibly be warn so I had to pay an additional £9 for some cheap ill fitting Flip out branded ones. Scammers!
Written 29 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. Thank you for taking the time to leave your review and I am very sorry to hear that you were disappointed during your last visit to Flip Out. If you would like to discuss your experience with us please feel free to get in touch via email to basingstoke@flipout.co.uk and we will do our best to help. Kind regards Laura
Written 31 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 434
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

FLIP OUT BASINGSTOKE: All You Need to Know BEFORE You Go (with Photos)

All Basingstoke HotelsBasingstoke Hotel DealsLast Minute Hotels in Basingstoke
All things to do in Basingstoke
Day Trips in Basingstoke
RestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire