Milestones Museum
Milestones Museum
4.5
10:00 AM - 4:45 PM
Tuesday
10:00 AM - 4:45 PM
Wednesday
10:00 AM - 4:45 PM
Thursday
10:00 AM - 4:45 PM
Friday
10:00 AM - 4:45 PM
Saturday
10:00 AM - 4:45 PM
Sunday
10:00 AM - 4:45 PM
About
Immerse yourself in the past at Milestones, Hampshire’s museum of living history. Explore the museum’s streets, shops and buildings to discover how people used to live, buy a ration of sweets from our 1940s sweet shop, view our unique collection of vintage vehicles and have a go in our penny arcade! Your trip to Hampshire past will take you as far back as the age of the Victorians, with cobbled streets, a replica Victorian school room – complete with chalkboard and teacher’s desk – and even a working printing press. Throughout the year, we run a programme of fun, family-friendly events and exhibitions – keep an eye on our Events for more details. From a working pub to a play space for under fives, costumed characters, interactive displays and more, there is so much for everyone to enjoy at Milestones!
Duration: 2-3 hours
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  • keith h
    Chesham, United Kingdom1,028 contributions
    Well Laid Out Museum.
    Milestones Museum is a Living History experience laid out entirely under cover which is rather unusual but , obviously , this makes the attraction a good option to visit on a wet or a just generally unpleasant day. The whole Museum is housed within what feels like a giant Aircraft Hangar. We actually visited on a fairly decent weather day & I have to admit that we chose a day in the week that schools had just returned after the Christmas break figuring , correctly as it happened , that there would be no school party visit. If this sounds somewhat grumpy I can only say that in the past many a museum visit in the past has been spoiled by children tearing around & making a lot of noise without any apparent interest in the exhibits. Not their fault - those in charge. On entering the museum you have the ticket counter , toilets , gift shop & cafe & then you descend via stairs or a lift to the exhibition which features shops , business's , vehicles & other exhibits all relevant to Hampshire & the Basingstoke area laid out in streets paved in cobbles & brick. Some of the shops & business's are open for you to enter & browse the goods inside. A very nice surprise was the pub which opens for a couple of hours , serving local beer which we enjoyed whilst a lady bashed out old tunes on a piano. No particular period of history is adhered to so expect mainly late Victorian through to the 1960's. At the very rear of the exhibition is a good selection of motorised vehicles produced by Thorneycroft who were a big employer in Basingstoke for many decades. Here we were able to watch a very interesting video featuring an actor portraying the founder of Thorneycroft delivering a history of the company. We also enjoyed the selection of pier arcade machines , some of which you can play by cashing in some modern currency for old pennies. There is plenty here to amuse & interest children but I suspect many adults derive a lot of pleasure from seeing produce & machinery from their childhood & youth. The cafe is large & clean & serves snacks , cakes , sandwiches & drinks. Also some hot meals & pies at certain times. The choice of these is limited & if you are vegan be warned ; for you it is either jacket potato with 3 bean chilli or nothing. Having said that , it was very decent & came with salad. Counter service was a bit on the slow side despite hardly any visitors & I would be concerned about this if visiting on a busy day. Toilets very clean.
    Visited January 2023
    Written 7 January 2023
  • Emma B
    2 contributions
    Not very lively for living history
    Unfortunately we found this museum a little bit "dead" considering its a "living history" museum. I expected there to be people in costume in the shops, a conductor on the bus, etc but apart from the sweet shop, there wasn't anyone. None of the exhibits had signs on to say what they were. I also thought there would be more interactive exhibits for children. Apart from the pier and dressing up clothing, there was very little for them to do. It was also very expensive in my opinion. Over £50 for a family of four. Plus you had to pay extra for the tokens for the pier, pay extra for the sweet shop, very expensive cafe and shop etc. It worked out as a very expensive 2 hours.
    Visited February 2023
    Travelled with family
    Written 21 March 2023
  • Jan
    7 contributions
    Disappointed last visit
    Disappointing visit to Milestones on Wednesday 12th April during the Easter holidays. We visited with our two Grandchildren who love the penny arcade but they were very disappointed that so many of the machines were not working. Even one that was supposed to be working swallowed one of our Grandchildrens pennies. We've always loved a visit to Milestones but they should ensure that most things are in working order when the charge the amount for admission. I will check before we make the trip in future so as not to disappoint our Grandchildren.
    Visited April 2023
    Travelled with family
    Written 14 April 2023
  • rollercolin
    Ashford, United Kingdom568 contributions
    First visit here but although they give a year admission needs more interactive exhibits so will not be returning soon
    Do not believe the website, it says about getting there by bus, a short walk to the museum, it's not a short walk and it is uphill. I would recommend a taxi from the train station which was £8 for us, on leaving we walked to the bus stop, which was not that easy although it was downhill. The visit was good but more hands exhibits would be good.
    Visited May 2023
    Travelled as a couple
    Written 16 May 2023
  • Geoff A
    29 contributions
    DO NOT TOUCH signs every where, no good for kids
    We went with our 2 granddaughters aged 4 and 7. The museum looks great, with the houses, shops, fire station etc. But there is virtually nothing for children to do apart from look. The was one bus to climb on, but downstairs only, and half a fire engine cab! No other vehicles could be accessed. None of the exibits could be touched, not even things like weighing scales, which could have been fun. I have never seen so many "DO NOT TOUCH/ CLIMB" signs in my life. The lady on reception was swamped with a long line to enter, but no staff came to help. The supervisor came to help because my booking did not go through, and then she went away again, leaving the long line. Not a great day out.
    Hi there, I'm sorry to hear that the museum was not quite as you had expected. The reason we do not allow visitors to climb on many of our vehicles is that they are historical artefacts which we would like to keep in good condition for generations to come. We do offer other activities for children to enjoy, there are many dressing up stations around the museum, our penny arcade on the pier, free crafts, a different trail every holiday, teddy bear museum and a quiet play area for children under 5. I apologise that you had to queue upon arrival, we are often very busy during school holidays and so queuing cannot be entirely avoided. We greatly appreciate your patience under these circumstances. Pre-booking online in advance does help to shorten the time it takes to enter the museum. Thank you for your honest review.
    Written 21 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written 24 July 2023
  • Sandy B
    1 contribution
    Disappointing
    Have been coming here for a number of years and this is the first time I have felt disappointed. First week of summer school hols 12pm but the only place that felt busy was the ticket desk. One girl dealing with long queue. We had pre-booked but still had to join a long wait. It would seem that the old penny, money changing machines don’t recognise Nat west cards (same last Oct) and a couple of 50p gift dispensing machines didn’t pay out. No hand sanitiser in ‘arcade’ gel dispenser (a must after handing dirty coins) Nothing has changed since last visit except a broken, dead looking plastic hen in Allottment area. Nowhere to eat the picnic we had brought as 5 outdoors picnic tables busy with families (lucky it wasn’t raining for them) We did buy drinks x 5 and asked if could eat in cafe. Not sure they were happy with this but conceded that as we had drinks and if we could keep a low profile, we could stay. There were a couple of ‘war time’ demonstrations going on which were entertaining and shop seemed well stocked and on point as a plus. Want this place to be better so it keeps on going, I know volunteers do a lot of work but paid staff need to earn their money a little more perhaps!?!?
    Visited July 2023
    Travelled with family
    Written 30 July 2023
  • J c
    3 contributions
    Yeah it's still good for a family rainy day
    Been to milestone museum a few times over the years and always enjoy it. As usual the coffee shop was nice with a good selection and the staff were lovely. The museum hasn't changed much over the years but is set out in an inviting easy way to walk around. Give your family a challenge and try and build the viaduct at Milestone lol.... Most frustrating thing to do ever The arcade however has gone downhill, a lot of the older penny machines have disappeared and there are newer mario/Packman machines for 50p a go. This was quite disappointing, bring back the older machines please lol Overall I would recommend as we enjoyed the trip and spend a few hours there, it's very clean and nicely set out.
    Yes our viaduct activity is certainly a good challenge! Thank you for your feedback about the pier. It's great to hear that you enjoyed your visit.
    Written 8 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 31 August 2023
  • Mike S
    Witham, United Kingdom1,828 contributions
    Well worth a visit
    The shops, vehicles, and old articles, are all in exceptionally good shape. There are notices everywhere explaining what everything is. There is a nice cafe, and a well-stocked shop. It all adds up to a jolly good day out, well worth a visit.
    Hi there, it's really great to hear that you enjoyed visiting our museum! Thank you for a lovely review.
    Written 28 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 18 October 2023
  • Mr&MrsD
    1 contribution
    Good
    We enjoyed the set up, and wondering around the reconstructed streets. The sweet shop was the highlight due to the lady volunteering there explaining things to us. It could be even better if there were more interactive elements like this around the museum.
    Hi there, it's lovely to hear that you enjoyed the sweet shop! Thank you for the feedback about the exhibits, we'll take that into account for the future.
    Written 28 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 12 November 2023
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4.5
1,464 reviews
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John I
2 contributions
Aug 2023 • Family
I took our 7 years old grandson during the summer holidays, we both loved it so much we returned to s it all again.
Written 4 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mr&MrsD
1 contribution
Oct 2023 • Couples
We enjoyed the set up, and wondering around the reconstructed streets. The sweet shop was the highlight due to the lady volunteering there explaining things to us. It could be even better if there were more interactive elements like this around the museum.
Written 12 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, it's lovely to hear that you enjoyed the sweet shop! Thank you for the feedback about the exhibits, we'll take that into account for the future.
Written 28 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Barbara T
Abingdon, UK582 contributions
Oct 2023 • Family
Really well laid out, authentic experience walking around, interesting exhibits, especially the streets and buildings. Good variety to look at, 9 year old was fascinated, 6 year old was perhaps a little young.

Maybe more interactive exhibits would add to the experience, as, for example, they loved the viaduct building. They also liked the dressing up, but this is rather tucked away and very limited items - much more could be made of this. Equally the sweet shop was disappointing - I had understood they could spend 'old' money and choose their selection, but just had to hand over a ration book, which they didn't understand. The arcade was better, with old pennies to spend. The man in the toy shop was good with the children and they could try out an old toy. Much more of this interactivity is needed.

The snack café had delicious cakes for adults, but little that appealed to children - the Halloween cup cakes were sold out by 12 o'clock.

Of course it was near Halloween. The bat spotting was good, though they didn't actually need to prove they had seen them all to claim the reward. But the decorations were far too much and quite scary for children - a decapitated head, scary masks some at child face level, terrifying cackling laugh down a dark corridor which had to be entered to see the bat. A few pumpkins if necessary, but people don't really visit for this. One 3 d type projection obscured the display it was in.

We may visit again, but would want more interactivity. And not at Halloween unless this changes.
Written 31 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, thank you for your review. We're pleased to hear that you found the museum interesting to visit. We appreciate you sharing your feedback on the interactivity of the museum and our Halloween offer, we will take your comments into account for next year. Perhaps you might want to visit on a 'normal' opening day to make the most of the historical aspects of the museum? We hope to see you again soon!
Written 28 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Catrah11
Dartford, UK59 contributions
Oct 2023 • Family
Visited for the first time with a 10 and five year old. Generally the whole place was interesting, educational and engaging, and we would visit again. The set-up of an olde-worlde street, rather than a traditional museum, is a lovely touch and everything felt very authentic. Favourite parts were the interactive elements such as dressing up and the sweet shop, although as adults we felt that both of these areas could be improved, such as the dressing-up items being in a photography studio with the option to purchase a Victorian-style photo, and a more thorough explanation for children of the sweet shops as our children duly handed over their ration books for stamping but had no idea what they were for until we explained. They also enjoyed the viaduct-building, and the arcade.

The gift shop was rather disappointing. Although selling a vast array of items, many of these were completely unrelated to the museum, or items that can be bought anywhere. The only actual souvenirs we could find (with 'Milestones' printed onto them) were generic items like stationery, wallets, and bendy figurines. It would have been nice to have purchased a model of something that we had seen around the museum, or at least a postcard for a scrapbook.

The other thing which spoiled the day was the amount of Hallowe'en decorations. Obviously we had known that we were visiting just days before Hallowe'en, and had even purchased trail sheets to hunt for bats, which was a fun addition to the day (although it made absolutely no sense that you simply had to tick that they were found in order to receive a prize - there should have been some form of puzzle to solve, such as collecting letters and solving an anagram - in order to prove that the trail had actually been completed). But there were so many other decorations that ruined many of the displays and were frankly too frightening for younger visitors. The odd pumpkin or inflatable ghost is fine, but a number of the figures on display were wearing terrifying masks, such as werewolf masks, which not only meant we couldn't see them properly but my five year old refused to go near any display where something like this was present, and several times became jumpy and frightened around the 'street' after seeing these around a corner or behind a vehicle. And after passing the creepy alleyway (opposite the pub) and setting off a terrifying laugh, he became very upset and wanted to leave, and was uninterested in much of the exhibition after that point as he didn't want to stay in the building anymore, and I can foresee him being unwilling to return here in the near future, which is a shame. When asked later what he had seen at the museum, his only response was that there were creepy masks everywhere and a loud, scary laugh that frightened him.
Written 28 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review of our museum, I'm glad that you found the museum engaging and that you would visit us again. Our shop manager works hard to ensure a variety of items and we do sell postcards, but these are towards the rear of the shop. I'm sorry to hear that your five year old didn't enjoy his visit, I hope he would enjoy coming on a day without the decorations for Halloween. We will take your feedback on board for next year's event. We hope to see you again soon.
Written 28 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steve C
11 contributions
Oct 2023 • Couples
We visited on spec and had an enjoyable two hour walk around the exhibits which were interesting and well laid out. The staff were friendly and knowledgeable, and there was even real ale in the pub!
Written 26 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for such a great review! Yes the Baverstock Arms is one of the highlights of our museum, we're glad you enjoyed it!
Written 28 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mike S
Witham, UK1,828 contributions
Oct 2023 • Couples
The shops, vehicles, and old articles, are all in exceptionally good shape. There are notices everywhere explaining what everything is. There is a nice cafe, and a well-stocked shop. It all adds up to a jolly good day out, well worth a visit.
Written 18 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, it's really great to hear that you enjoyed visiting our museum! Thank you for a lovely review.
Written 28 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom
Basingstoke, UK2 contributions
Sep 2023 • Family
Really nice day out with the family! Children loved it, lots of things to see and do, good parking and educational.
Written 10 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow! Thank you for an excellent review! We hope to see you again soon.
Written 12 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

amber h
Wiltshire, UK4 contributions
Sep 2023 • Family
My review is following a visit on an off peak day with a 12 year old and a severely sight impaired person.

Whilst there are many great things about this museum, there are also some that could be improved.

Great things:
Layout - really easy to navigate and very authentic.
Penny arcade - this is a real highlight and the payment method which allows you to get pennies using contactless payment works brilliantly.
Record/music shop - this was a particular highlight of our visit thanks to the person in the shop who gave an interactive demonstration of a gramophone. It was a really, really good demonstration and talk and they are a credit to the museum.
Toilets - enormously spacious and beautifully clean

Things that could be improved:
Lack of interactive exhibits - many of the exhibits are behind glass or out of bounds and hardly any of them are interactive. I feel this needs improvement.
Lack of signage about items - many items are out of bounds and they don't say what they are. This is particularly difficult when taking someone with a visual impairment as I couldn't tell them what they were and they couldn't touch them to find out!
Sweet shop experience - in comparison with the record shop this was lacking.
Exhibit interiors - we expected the inside of buildings to be as described on the outside (shop outside and shop inside) but this is not the case. In many cases, the interior contained an otherwise empty room with exhibits behind glass.
Check in process - we went on a quiet day when only one other person was queuing to check in. It took 10minutes to check in even though we'd already bought the tickets online. As there seems to be a use of good technology elsewhere in the museum, I'm sure this could be improved.
Penny arcade - quite a number of the machines don't work and swallow your money unexpectedly. This is not so bad with penny machines but not so good when they take 50p's!

However - We'd definitely go again as it does have some great features!
Written 29 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review of our museum. It's fantastic to hear that you enjoyed the record shop demonstration, we are very proud of how knowledgeable our interpreters are! Our cleaners also take great care in ensuring that our facilities are kept clean. We appreciate your feedback on what could be improved, we are always looking for ways to enhance visitor experience and engagement. In particular, your comments about the signage are valuable as we are especially keen to improve accessibility. We are also looking to increase staffing on the pier to help prevent issues with the machines in the future. I'm glad that you would like to visit again, we look forward to seeing you soon!
Written 10 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Janet
Redhill, UK57 contributions
Aug 2023 • Couples
Interesting living history museum especially for taking grandchildren to. Some interactive exhibits and people demonstrating too. Useful that once tickets are purchased they can be reused within a year.
Written 31 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Janet, thank you for the lovely review.
Written 12 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

J c
3 contributions
Aug 2023 • Family
Been to milestone museum a few times over the years and always enjoy it. As usual the coffee shop was nice with a good selection and the staff were lovely. The museum hasn't changed much over the years but is set out in an inviting easy way to walk around.

Give your family a challenge and try and build the viaduct at Milestone lol.... Most frustrating thing to do ever

The arcade however has gone downhill, a lot of the older penny machines have disappeared and there are newer mario/Packman machines for 50p a go. This was quite disappointing, bring back the older machines please lol

Overall I would recommend as we enjoyed the trip and spend a few hours there, it's very clean and nicely set out.

Written 31 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes our viaduct activity is certainly a good challenge! Thank you for your feedback about the pier. It's great to hear that you enjoyed your visit.
Written 8 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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MILESTONES MUSEUM: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Milestones Museum

Milestones Museum is open:
  • Tue - Sun 10:00 - 16:45