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Planet Ice Solihull

Open Now: 09:30 - 21:00
Open today: 09:30 - 21:00
Review Highlights
Car park !!!!!!

Can you advise me whether there is cctv at the pay station. I have just received a parking charge... read more

Reviewed 24 October 2018
Suzie1307
,
Birmingham, United Kingdom
A fun hour in the cold!

Solihull Ice rink provides an entertaining hour in the cold. It isn’t cheap so you couldn’t go very... read more

Reviewed 27 August 2018
crazycollie
,
Birmingham, England
via mobile
Read all 79 reviews
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Traveller Overview
  • Excellent20%
  • Very good34%
  • Average17%
  • Poor11%
  • Terrible18%
Travellers talk about
“ice hockey”(5 reviews)
“polar bear”(2 reviews)
“great fun”(3 reviews)
About
Open Now
Hours Today: 09:30 - 21:00
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Contact
Unit 1 Hobs Moat Road, Solihull B92 8JN, England
Website
+44 121 742 5561
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Reviews (79)
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All reviews ice hockey polar bear great fun rink lockers penguins session children admission incident facilities chips reception
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1 - 10 of 79 reviews
Reviewed 1 week ago

WARNING TO ALL PARENTS DROPPING CHILDREN AT PLANET ICE CHILDRENS PARTY My wife dropped our young child at a children's party at the weekend of 24/25th November 2018. As a busy mother she was concerned with getting our daughter to the venue in time. She...More

Date of experience: November 2018
Thank danny19652017
Reviewed 3 weeks ago

My daughter and I regularly visit and thoroughly enjoy our experience. Car parking presents little difficulty and charging £1 for 3 hours seems really good value. Always find the staff very helpful and supportive. In particular, we find the coaching staff incredibly energetic, enthusiastic and...More

Date of experience: November 2018
Thank richardfQ7686AR
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 2 weeks ago

Hi Richard, Many thanks for taking the time to review your experience of Planet Ice Solihull. It is great to hear that your daughter enjoys visiting us and is gaining confidence through her skating. We hope that she continues to enjoy ice skating here at...More

Reviewed 24 October 2018

Can you advise me whether there is cctv at the pay station. I have just received a parking charge notice fine of £100 although I know I paid my £1 fee & entered my vehicles registration to park for up to 3 hours.More

Date of experience: October 2018
Thank Suzie1307
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 25 October 2018

Hi Suzie, I am sorry to hear of your issues with the car park outside of the rink. Unfortunately, we do not deal with with the car park and any appeals or queries should be directed to Premier Park. If you still have a copy...More

Reviewed 8 October 2018 via mobile

Visit at your peril. We overstayed due to using the refreshment counter after an ice hockey game. £60 pound fine for a matter of minutes over! No discretion. Though I am sure you will wash your hands of responsibility. Morally corrupt company. Better to spend...More

Date of experience: October 2018
Thank aland0yle
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 22 October 2018

Hi, Thank you for taking the time to review Planet Ice Solihull. I am sorry to hear about parking charge notice that you received. Unfortunately the car park is managed by an external company so we are unable to assist with any parking queries. We...More

Reviewed 28 September 2018

Our first visit was on the 16th September taking our daughter for her 13th birthday celebration. Her friends were to meet us up at the ice rink for some ice skating fun. One of the parents was late and we waited in the car park...More

Date of experience: September 2018
Thank Armena88
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 22 October 2018

Hi, Thank you for taking the time to review Planet Ice Solihull. I am sorry to hear about parking charge notice that you received. Unfortunately the car park is managed by an external company so we are unable to assist with any parking queries. If...More

Reviewed 31 August 2018

I took my four Grandchildren ice skating as a "Treat" on the 21st August 2018. I did not realise I had overstayed my 3 hour parking charge until I received a £60 parking fine from Premier Parks so it was a "Very Expensive" treat to...More

Date of experience: August 2018
3  Thank Trip794830
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 24 September 2018

Hi, Thank you for taking the time to review Planet Ice Solihull. I am sorry to hear about parking charge notice that you received. Unfortunately the car park is managed by an external company so we are unable to assist with any parking queries. We...More

Reviewed 31 August 2018 via mobile

I took my daughter ice skating at planet ice Solihull this week as she has been wanting to go ice skating for ages and from going as a teenager myself lots of times many years ago I know it’s a lot of fun. Was extremely...More

Date of experience: August 2018
2  Thank MrR0bbins
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 24 September 2018

Hi, I am glad to hear that you had a nice day out at Planet Ice Solihull with your daughter. We do have special promotions listed on our website for the October half term, as well as offering our ice card membership where both you...More

Reviewed 27 August 2018 via mobile

Solihull Ice rink provides an entertaining hour in the cold. It isn’t cheap so you couldn’t go very often but it’s something a bit different. The food is ok if you like chips. If you go to watch a hockey match make sure you wrap...More

Date of experience: July 2018
Thank crazycollie
MatthewP3720, Manager at Planet Ice Solihull, responded to this reviewResponded 24 September 2018

Hi, We are glad to hear that you had a fun and entertaining hour in the ice rink! You are correct, it can a little chilly in the ice rink, but our cafe is open during most public sessions so that you can get a...More

Reviewed 1 July 2018 via mobile

I went to go ice skating with my little sister on a hot sunny day and looked on the website before hand to see the price. I said on a Sunday , term timetable that the cost was £9.90. As soon as we got there...More

Date of experience: July 2018
3  Thank rebeccamarks1508
Matthew P, Manager at Planet Ice Solihull, responded to this reviewResponded 16 August 2018

Hi, Many thanks for taking the time to review your visit to Planet Ice Solihull. I am sorry to hear of your disappointment with regard to the prices. Our members prices including Skate Hire on a peak public session would be £9.90. As specified on...More

Reviewed 15 June 2018

My son really like ice skating. He tried all the disciplines offered in Planet Ice. There are things which is good and others really bad. Let me start with a good point, it is quite a bargain to enroll in the weekend with learn to...More

Date of experience: June 2018
1  Thank Waleedip
Matthew P, Manager at Planet Ice Solihull, responded to this reviewResponded 16 August 2018

Hi Waleedip, Thank you for taking the time to review Planet Ice Solihull. We are delighted to hear such fantastic feedback about all of the different courses and products we have available at Planet ice Solihull. Unfortunately we are unable to assist with any parking...More

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Questions & Answers
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Claire J
19 March 2018|
Answer
Response from cat1181 | Reviewed this property |
Hi I’m sorry I don’t know we didn’t eat there I would say fake but again I couldn’t be sure x☺️
0
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KJN1989
7 April 2015|
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Response from Joy W | Reviewed this property |
They have penguins and polar bears which are good for standing up . They also have a walrus which a child can sit on and you can push.
0
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