3 adults and 1 teen visiting for a birthday day out. We paid online which was straightforward enough and when we arrived we browsed in the gift shop. We purchased the obligatory ‘Train drivers cap’ and looked awesome whilst wearing it! The museum section is a fantastic collection of trains, my favourite was the Royal Mail train with its Mail sorting facility. My daughter got her face painted which made her day! We all then went for a ride on the heritage train, we managed to get a compartment to ourselves which was quite nostalgic or Harry Potter-esque for the younger visitors. All the staff we interacted with were absolutely lovely, I would recommend a visit.

Visited here with family during May half term. Enjoyed the train ride, museum and workshop tour. The playground was also popular - watching the trains go by as you play. Staff friendly and knowledgeable. Enjoyed the 'Teddy bear's picnic' activities. Reasonably priced for a tourist attraction. Plenty of parking and a small cafe serving basic lunch options. Would recommend for young train enthusiasts!

Lovely fresh homemade scones and cakes with plenty of tea or coffee to enjoy. Would be nice if made into an afternoon tea with sandwiches included. (would happily pay have payed extra) All served by pleasant staff on board a steam train.The only disappointment was the actual length of the train ride and the fact there was nothing to see apart from tree, houses and industrial sites. The entrance fee does include the small museum but would find the charge without the cream tea included to be quite expensive to visit.

We did the Santa train last year. Had a nice time. It would just be nice to be able to get a photo with him. Instead, when he got of the train, he was rushing to get back on at the front for the next train ride. Some people managed to ask him for a photo, some didn’t.

The staff and volunteers here were absolutely lovely and helpful. The museum area isn't the biggest but has some interesting trains and really brilliant children's activities - simple but effective. The shunting challenge (moving trucks around on tracks) was enjoyed by 6yo and adults, and 6yo loved the train carriage set up as a playroom with what felt like a full set of Thomas books. (Probably intended more for 3 and 4 year olds but we had a lovely time cuddling up and reading stories!) But the highlight of the museum was the Post Office train coach which was all accessible to go into and explore, with parcels to sort into the right pigeon holes and all the kit from when it was running. The steam train itself was beautiful and comfortable. The ride was quite short (and not terribly interesting ) but you are allowed to ride as many times as you like with your day ticket, which made up for it. The tea room was very basic but we had a nice cup of tea - I wouldn't plan to have lunch here but it definitely serves its purpose. And the loos were very clean!

Went specifically for the Model Railway day, which was enjoyable. Enjoyed the visit, and the ride on the line. Impressed by the interior of the museum, which was well laid out and unusually clean for a heritage railway. Only minor quibble was the outside of the TPO, which might have benefitted for a quick dusting. Other than that, however, highly recommended and a visit I intend to repeat.