Manchester Massage
Manchester Massage
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
Manchester Massage offers different types of massage service in Northern Quarter Manchester. Book a safe and amazing massage with us. Thai massage, couples massage, back massage and deep tissue massage at its best.
Duration: 1-2 hours
Suggest edits to improve what we show.
Improve this listingWhat is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience nearby attractions
The area
Address
How to get there
- Shudehill • 4 min walk
- Market St • 7 min walk
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
2,324 within 3 miles
Attractions
481 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
64 reviews
Excellent
48
Very good
2
Average
0
Poor
1
Terrible
13
Sel123
Manchester, UK4 contributions
Jan 2020 • Friends
We had a Groupon for a one hour massage for two people. While filling in the forms we were told one of the therapists was running late. We didn’t complain. She arrived shortly afterwards and we were taken in. By the time the one hour massage began it was just after 10:15. The massage itself was good. The ladies were very professional and seeing as I am looking for a new regular masseuse for fortnightly appointments I thought on this basis I would come back. Usually in a professional place you are told to take your time getting up and getting dressed well not in this place. I was interrupted multiple times to hurry me to get dressed quicker because they needed the room. I had dared to go to the en-suite toilet which is clearly unacceptable. When we arrived at Reception the woman was rude and aggressive. She shouted that because of us all the rest of the day’s appointments would now run late. It couldn’t be because the masseuse was ten minutes late no it was the customer’s fault. While waiting for the second masseuse to arrive I overheard this same woman answering phone calls. She was unprofessional and gave a clear example of how not to give customer service if you want to keep your business afloat.
If a customer books a one hour appointment it should last an hour. If a masseuse arrives late and the one hour appointment starts 15 minutes late you shouldn’t then blame the customer for the rest of the day’s appointments now being delayed. It’s not the way to run a business that apparently focuses on wellbeing.
If a customer books a one hour appointment it should last an hour. If a masseuse arrives late and the one hour appointment starts 15 minutes late you shouldn’t then blame the customer for the rest of the day’s appointments now being delayed. It’s not the way to run a business that apparently focuses on wellbeing.
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adel H
Manchester, UK1 contribution
Dec 2020 • Couples
Booked a couples foot massage had a call ten minutes later from a guy called “Shah” saying that they couldn’t see us the time we booked and wanted to change it for later... wasn’t suitable as had another appointment... he was SO rude when we couldn’t change appointment time... said we ‘should’ get refund via PayPal.. asked for the guys name.. reluntantly gave his name and said “I don’t need to know that I’m the owner it doesn’t matter!’ I needed it for Clarification on cancelling payment with PayPal. He was so rude and unprofessional I would NEVER have a massage there .. I don’t know what sort of outfit they are running but certainly not one I would want to frequent!!
Written 29 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S.H
2 contributions
Sept 2020 • Solo
I rang up today in regards to groupon not allowing me to book through there, I wanted a little information upon an alternative. The lady who answered my call was so rude and shouting at me down the phone trying to get her point across that, "it's the lunch hour and we are shut, i shouldn't be on the call right now." She was literally yelling at me saying this. I said to her, "if that's the case you shouldn't have answered the call during your lunch hour, seeing as you have don't talk to me with this tone or in this manner."
She then ended the call. I have been here numerous times and never been spoken to in this manner.
I have always rated the massage and customer service 5*. I was very disappointed in the way the receptionist spoke to me today. I would like for the Manager/Boss to look into this as it is unacceptable.
She then ended the call. I have been here numerous times and never been spoken to in this manner.
I have always rated the massage and customer service 5*. I was very disappointed in the way the receptionist spoke to me today. I would like for the Manager/Boss to look into this as it is unacceptable.
Written 3 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mosaleem
Manchester, UK14 contributions
Aug 2024 • Solo
Got this massage via groupon for my wife.
On 18 August, she booked online for an appointment at 4pm on 21/8/24. Later that day on the 18th, she received a call from the place telling her that they couldn't do 4pm but 5pm was ok. She agreed to the new time and re-arranged her work appointments .
On 21 August, she arrived 4.45pm only to be told she is late !!!!! The lady on reception ( who looked like the manager / owner ) insisted no-one had changed the appointment even though my wife showed her the incoming call on 18th August. She said they were fully booked for the rest of the afternoon. She didn't offer to re-book either and said she had put my wife down as a no show and to take it up with groupon ................
Why ? When its your mistake !
Needless to say we will not be using this company again and we will be complaining to Groupon. It was a complete waste of time (a round journey of 1hr 30 mins) and there was no-one willing to sort it out. It was made out it to be her fault !!
Shocking customer service
AVOID AVOID ANVOID
On 18 August, she booked online for an appointment at 4pm on 21/8/24. Later that day on the 18th, she received a call from the place telling her that they couldn't do 4pm but 5pm was ok. She agreed to the new time and re-arranged her work appointments .
On 21 August, she arrived 4.45pm only to be told she is late !!!!! The lady on reception ( who looked like the manager / owner ) insisted no-one had changed the appointment even though my wife showed her the incoming call on 18th August. She said they were fully booked for the rest of the afternoon. She didn't offer to re-book either and said she had put my wife down as a no show and to take it up with groupon ................
Why ? When its your mistake !
Needless to say we will not be using this company again and we will be complaining to Groupon. It was a complete waste of time (a round journey of 1hr 30 mins) and there was no-one willing to sort it out. It was made out it to be her fault !!
Shocking customer service
AVOID AVOID ANVOID
Written 22 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashleigh
3 contributions
Jul 2020 • Couples
Yesterday was mine and my partners first time visiting this salon we had a couples massage and I can not recommend it enough! My massage therapist was Aliana, I opted for a deep tissue massage and she ensured that she got to all the tension in my back out whilst also checking in that I was comfortable with the pressure. Aliana was lovely and definitely knew what she was doing, I felt very relaxed by the end of my massage. I would highly recommend Aliana to anyone who is thinking about visiting this salon.
On entrance to the salon the receptionist checked both our temperatures and the actual salon itself was extremely clean. The receptionist kept up with maintaining the cleanliness by wiping down all chairs in the waiting room before someone sat on them. There was also hand sanitizer in both the waiting/reception area and the massage rooms for you to use. Every employee also wore face masks and you are required to wear them during your treatment as well.
All in all both myself and my partner really enjoyed our treatments today and have already booked in again for a couple of weeks time😊
On entrance to the salon the receptionist checked both our temperatures and the actual salon itself was extremely clean. The receptionist kept up with maintaining the cleanliness by wiping down all chairs in the waiting room before someone sat on them. There was also hand sanitizer in both the waiting/reception area and the massage rooms for you to use. Every employee also wore face masks and you are required to wear them during your treatment as well.
All in all both myself and my partner really enjoyed our treatments today and have already booked in again for a couple of weeks time😊
Written 27 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordaine
77 contributions
Aug 2024 • Couples
I read some really bad reviews before going so it’s my own fault, but this is the worst experience I’ve ever had. I didn’t bother to complain or ask for a refund because I was so shocked (that’s my own fault, perhaps if I’d told them it would’ve been different, but from the reviews I knew they wouldn’t change a thing). I booked purely because it was cheap - first red flag. The place stank downstairs, there was baby oil bottles and they take you past a weird little store room/stairwell. The masseuse was so, so, heavy. Everytime she leant on me it felt like she was breaking my ribs. She dug her elbows in every 5 minutes and actually pinched me repeatedly which has left bruising (yes, I know). I was too embarrassed and shocked to even say anything, I just wanted to leave as soon as possible. She was making strange grunting sounds and poking my actual bones. It’s the worst and weirdest experience of my life. It was supposed to be a back massage but she massaged quite literally all over. Never, ever again. Trust the reviews guys.
Written 22 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rich H
London, UK2 contributions
Aug 2024 • Solo
Had a massage cancelled within just hours of appointment. Having rearranged, I requested a receipt for this. I had to follow up this request with two emails and a phone call, and when no one was replying I complained about this. I was met with a defensive and aggressive attitude from the manager Nancy. No apologies offered and even had the blame deflected at myself. Will be booking elsewhere in the future. Awful customer service.
Written 11 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Freddie H
1 contribution
Nov 2021 • Couples
I will never go to this establishment again. My partner and I had a booking for our anniversary, only to be told that they made a mistake and couldn’t fit us both in when we were both at the parlour. This has ruined our special day. Not acceptable to ask to reschedule when it was for our anniversary. This is the second time they have made an error in our booking and this is the final straw. I would never recommend this to anyone and I have made it clear to my friends and family to never visit this parlour. Absolute disgrace
Written 1 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traceyb
United Kingdom3 contributions
Oct 2020 • Couples
I have visited on numerous occasions for a Thai massage and each time has been fantastic and left me feeling very relaxed afterwards. The lady who is usually on the reception desk is very pleasant and the therapists are highly skilled and friendly.
Will hopefully be visiting again soon!
Will hopefully be visiting again soon!
Written 18 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A❤️🐝🇬🇧❤️🐝 🇬🇧❤️🐝🇬🇧❤️🐝🇬🇧
Manchester, UK4,606 contributions
Jan 2020 • Friends
So I booked for my friend and I to have a one hour massage here after seeing it on Groupon. I had never heard of Manchester Massage Centre before this time.
We parked in a Just Park space off Rochdale Road and walked over to Swan Street, where we found this place opposite Band On The Wall.
We received a warm welcome from the lady on reception and filled in a health questionnaire. Make sure you arrive fifteen minutes early to be able to fill this in before your massage. We looked through a brochure and I chose a herbal relaxation massage whilst my friend chose a Thai Deep Tissue Massage.
We were show through to a tastefully decorated room and went in together which was what we planned.
Well, one hour of heaven, believe me it was lovely. Very well done and a great way to get rid of all the stresses of life! Dim lights and music as well as the aroma of the herbal massage.
I can highly recommend this place, it’s amazing. Give it a try.
We parked in a Just Park space off Rochdale Road and walked over to Swan Street, where we found this place opposite Band On The Wall.
We received a warm welcome from the lady on reception and filled in a health questionnaire. Make sure you arrive fifteen minutes early to be able to fill this in before your massage. We looked through a brochure and I chose a herbal relaxation massage whilst my friend chose a Thai Deep Tissue Massage.
We were show through to a tastefully decorated room and went in together which was what we planned.
Well, one hour of heaven, believe me it was lovely. Very well done and a great way to get rid of all the stresses of life! Dim lights and music as well as the aroma of the herbal massage.
I can highly recommend this place, it’s amazing. Give it a try.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
Revenue impacts the experiences featured on this page, learn more.
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing