Office de Tourisme de Bordeaux
Office de Tourisme de Bordeaux
4
9:00 AM - 6:30 PM
Monday
9:00 AM - 6:30 PM
Tuesday
9:00 AM - 6:30 PM
Wednesday
9:00 AM - 6:30 PM
Thursday
9:00 AM - 6:30 PM
Friday
9:00 AM - 6:30 PM
Saturday
9:00 AM - 6:30 PM
Sunday
9:30 AM - 5:00 PM
About
The Tourist Office is at your disposal 7 days 7 to advise you, refer, offer tours and guided tours. Do not hesitate to contact us, it is with pleasure that we will discover the heritage and the vineyards of Bordeaux.
Duration: < 1 hour
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4.0
1,032 reviews
Excellent
498
Very good
312
Average
101
Poor
56
Terrible
65
Grecophile2011
London, UK82 contributions
May 2022 • Friends
I wrote an email but have received no reply. We had a great tour of St Emillion and brilliant guide with Luigi on first Sat in May. After wind tasting at Le Croiserie, 3 of us were unwell. I was very unwell for rest day and night. Can they pls take care with the red wines being tasted and have crackers or bread in between? Three of us had very strong headaches straight after followed by doubling up after we were dropped off. Wasn’t expecting that at all. If it tastes rough, it is off. Thx.
Written 10 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Grecophile2011,
It is with regret that we read your review and sorry to read that you felt ill.
In a quality concern, we took note of your remarks but we don’t see which tour you refer to.
We invite you to contact the Guided Tour Service to give more details.
It’s possible this tour is organised by a partner.
Unless if there’s a technical problem, we always answer emails we receive the very day or the next day but as soon as possible.
We hope this experience won’t stop you from making another trip to Bordeaux and we would be happy to welcome you again.
Best regards.
Written 15 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gil M
66 contributions
Jun 2022 • Solo
We took the 1 hour 10 minute Visi -Tour bus ride. Very well done. Comfortable and informative. Started to drizzle so the driver activated the cover for the open upper level. Earphones provided info in 7 languages and the sound was clear
Would highly recommend it to all
Would highly recommend it to all
Written 7 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
michaelO810WJ
Malta3 contributions
Feb 2023
Very helpful , I asked questions about my holiday in Bordeaux and they gave me all information that I required.
After my wonderful stay in beautiful Bordeaux, I lost my mobile phone on a taxi to the airport.
Bordeaux Tourisme office helped me contact the taxi office and I managed to have my lost mobile phone posted to me in Malta
Highly recommend.
After my wonderful stay in beautiful Bordeaux, I lost my mobile phone on a taxi to the airport.
Bordeaux Tourisme office helped me contact the taxi office and I managed to have my lost mobile phone posted to me in Malta
Highly recommend.
Written 10 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dimitris L
Sydney, Australia50,924 contributions
Jul 2019
We visited the Office de Tourisme de Bordeaux to get some information on the best things to see and do in Bordeaux. We were not really interested in taking any tours, although the staff we spoke to made some suggestions. We love walking around on our own. The place was quite busy on the day we visited, so we had to wait for some time. We did not mind the wait, but obviously more staff would have helped, but that is the way it is. The staff were quite friendly and professional and provided lots of information.
Written 23 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveler O
Washington DC, DC1,216 contributions
Oct 2022
Friendly staff with a load of options when visiting Bordeaux. You can purchase all many of tickets here for excursions, tours, and sights. Multiple languages spoken as well, just check the staff nametags which show which ones they speak.
Written 17 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
taramcd38
Boston, MA77 contributions
My husband and I just spent a portion of our vacation in France in Bordeaux. Upon our arrival, we had the pleasure of taking a 2-hour, private, guided walking tour of Bordeaux. Our guide, Herve Jolis, set the tone for impressions and experiences in this marvelous area so well. Herve explained the sites and was so informative. His enthusiasm and friendliness put us both at ease and we were treated to an “insiders” view of both historic as well as other sites within the city center. We spent a total of 3 days in Bordeaux (we wish it could have been more) and feel that starting with this walking tour was a great way of setting the stage for all of the wonderful experiences we had throughout our stay. We recommend the walking tour and our guide, Herve Jolis, whole heartedly and encourage anyone traveling to the area to take this tour.
Written 15 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny M
Brisbane, Australia62 contributions
May 2018 • Couples
This afternoon we did a half day small group tour of the Medoc with Ophrus . Do not waste your money . At the first chateau we visited, Chateau Lascombes, the guide, who did speak English, had obviously been employed for her language skills of her birth country. Her knowledge of wine was non existent. She rattled on froma learned script and was unable to answer most questions. It was appalling. The second chateau, Chateau Marquis de Terme, was excellent and the guide was very knowledgeable and passionate about the industry. Our driver was just ok, nothing terribly interesting. We also thought that visiting 2 chateau in the one appellation was a cheap effort to save on driving a little further to experience something different. We felt that we had wasted our money and could have learned just as much with Google and several bottles of wine from a good wine cave!
Written 31 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RACLAS
Beverley, UK99 contributions
Mar 2018
We were very happy to have purchased this - it encouraged us to visit places that we might not have - the Customs Museum, the Botanical Gardens and the Decorative Arts Museum. We also used it for the little train tour, the ferry boat and the tram. The Cite du Vin is a must!
Written 2 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaryLuL
Walpole, MA29 contributions
Great way to access trams and tourist attractions
Skip the free walking tour(there are others) take the red bus to get oriented to the city.
Bordeaux is mainly a walking city as car have very few roads they can use. Even taxis drop you off several blocks from your destination with directions. Makes trams and walking, outdoor cafes delightful!
Skip the free walking tour(there are others) take the red bus to get oriented to the city.
Bordeaux is mainly a walking city as car have very few roads they can use. Even taxis drop you off several blocks from your destination with directions. Makes trams and walking, outdoor cafes delightful!
Written 20 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerrytrip
San Francisco, CA110 contributions
Apr 2016 • Solo
Be aware that the City Pass is good for the day purchased & is not good for 24 hours. In other words if the City Pass is bought at 3:00 pm it is not good till 3:00 pm the next day as it expires on the day bought. Therefore it can be a very poor purchase if not purchased early in the day.
Written 23 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rpm957
Barcelona, Spain
El pase Citypass 72H. Burdeos
He leido en alguna Web que es valido durante 7 dias es cierto?
Los jovenes de 13 años tienen algun pases especifico ?
Gracias
Written 25 July 2018
I have a 5 and 3 year old. Any suggestions as to what to see and do in and around Bordeaux which would interest them and me? They are good travellers and we are travelling by car. Family friendly winery, tours, etc?
Written 24 July 2018
I have a 5 and 3 year old. Any suggestions as to what to see and do in and around Bordeaux which would interest them and me? They are good travellers and we are travelling by car. Family friendly winery, tours, etc?
Written 24 July 2018
Hello, we are ten 30 year-old females on a hen-weekend looking for somewhere to go dancing in Bordeaux on Saturday June 30th 2018. Does anyone have any recommendations of a fun nightclub/discoteque or bar? The reviews I have read so far suggest La Plage and Le Cercle are no good for anyone who is not French. Thank you very much, Jo
Written 19 June 2018
Здравствуйте) Мы будем в Бордо примерно 16-19 июля 2018г. Нас 4 человека. Хотели узнать на сколько доступно в этот период попасть на автобусную экскурсию в Бордо ? Имеется ли возможность получения этой и других экскурсий на русском языке и какая стоимость. Надо ли заранее бронировать? Заранее благодарю за ответ.
Written 13 March 2018
Marcos C
Campo Mourao, PR
Olá, gostaria de saber se vcs tem algum tour com guia em espanhol???
Written 13 March 2018
Non sono spagnola, quindi non ho idea se hanno o meno guide in spagnolo. mi dispisce
Written 2 January 2019
こんにちは。この観光名所についてどのような質問をお持ちですか？
質問なのですが、2泊3日ツアー申し込みの場合、シャトーマルゴー、シャトーラ・トゥールを是非周りたいのですが、日程の確認は可能ですか？また、日本語ガイドさんは同行されますか？
Written 5 November 2017
Good morning
we will be attending the Bordeaux wine Festival next year in June but I cannot find the entrance rate for it, can you help me?
thank you in advance
Written 31 October 2017
Mi dispiace, non so come aiutarti. sono certa che sul sito del turismo di bordeaux puoi trovare tutte le informazioni necessarie
Written 1 November 2017
buongiorno, organizzate tour in italiano ? quante persone max nel gruppo ?
Written 5 October 2017
Hi there. we ha e booked a flight for my self and husband for 9 nights in June 2018. We are flying into Bordeaux. we have never been in here before and would like your advise on what is the best area to stay. we do want to do some site seeing in other areas as well by public transport. we would appreciate your help. Thanks su and Jeff.
Written 21 September 2017
If budget allows, stay close to the Grand Theatre which is on the main square. Everywhere is within easy walking distance. Two tramlines intersect nearby close to TIC. Otherwise stay further out but near a tram line. Hope this helps. Mike
Written 23 September 2017
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