Ace of Transfer
Ace of Transfer
1
About
Ground Transportation compagny offering services in Paris, Nice, Cannes Lyon and Marseille. Economic and Luxury vehicles, we're providing mainly airport transfers in France and also tours and sightseeing.
Duration: < 1 hour
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2 reviews
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MrsKJG
Lincolnshire, UK7 contributions
Jan 2020
I've just tried booking a transfer from Paris airport to my hotel for this week - used Hoppa site for comparison quotes. Once details entered the screen said 4 cases and 4 carry on in the vehicle so booked on that basis. Once the booking confirmation came through it had changed to 2 cases and 2 carry on - I tried to amend the booking but they said I would have to cancel and book a larger vehicle paying a £4 cancellation charge. The larger vehicle was more expensive than their competitors so I challenged this as I had booked in good faith. They simply said you'll have to email us the screen shots showing the luggage allowance and gave me an email address to send it to (Monica). Just done this and the thing has come back as rejected. What did I do? Cancelled the booking losing £4 in the process and booked with the competition at a cheaper price. Would I use them again? NO
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer63341869666
Dear Sir/Madam,
We are thinking that your message has been posted by mistake as we are not Hoppa, we don't know you and we never sent you any email as we even don't own your email adress.
Would be great if you can remove this message and post it on the compagny concerned.
Kind regards
Written 9 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caroline W
1 contribution
Mar 2020 • Couples
Never again will we use this company ... booked almost year in advance, representative called me when on the tarmac had just landed, asking where we were told him plane had just landed, he hung up. Went in to airport done what we had to do then went to look for our lift, no where to be found called the number who had called me 15 min prior to be told the driver waited over 1 and a half hours, which by the way of he did he’d have met us, after the long wait then left .... I asked why to be told I’d booked the wrong time, I then replied to check my flight number surely that would be more accurate, only to be told driver gone nothing I can do €60 lost !!!! So so disappointed....
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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