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L’Office de Tourisme et des Congres

Open Now: 09:00 - 19:00
Open today: 09:00 - 19:00
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Traveller Overview
  • Excellent39%
  • Very good29%
  • Average9%
  • Poor14%
  • Terrible9%
27 Aug 2018
“Poor info”
11 Aug 2018
“Super bad manner”
About
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Hours Today: 09:00 - 19:00
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As featured in Few days in Marseille
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Contact
11 la Canebiere, 13001 Marseille, France
Website
+33 826 50 05 00
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Reviews (54)
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1 - 10 of 13 reviews
Reviewed 28 August 2018 via mobile

We dealt with a young chap who was clearly new and didn't tell us about a couple of relevant things relating to the city pass. A) you have to exchange the pass of paper tickets at most attractions B) the city pass isn't always good...More

Date of experience: August 2018
Thank Robert H
Reviewed 11 August 2018 via mobile

For a tourist, normally we will go to tourist office for asking questions like where to go and how to go! We are not locals, so we are definitely not familiar with the roads and transportation. When we are trying to clarify with the desk...More

Date of experience: August 2018
Thank Marsha L
Reviewed 5 December 2017

Information is ok in this tourist office, but I spoke to someone who hardly spoke any English which is a shame in a city of this size. Better off with a tourist guide or book.

Date of experience: November 2017
Thank KEITHTRAVELAGENT
Reviewed 16 June 2017 via mobile

Not as good as 3 years ago. You get very few info very few offers and very few tips. The locals are way more helpfull than this office.

Date of experience: May 2017
Thank HichamGM
Reviewed 10 June 2017

This tourist office was English speaking and helpful worth taking the time to drop in for help and a visit.

Date of experience: May 2017
Thank chickandbeast
Reviewed 8 June 2016

We popped in but they were extremely busy helping people set up tours and such. Just didn't feel like hanging around to get a map that might or might not be useful. Good selection of postcards and souvenir magnets, though.

Date of experience: April 2016
Thank 1AnnieEliza
Reviewed 6 March 2016 via mobile

The tourist office about a block from the pet is extremely helpful. There was one fellow who spoke reasonable English and was very helpful. This is the location to pick up your city pass; however, we got very little value from our pass because it...More

Date of experience: March 2016
1  Thank Char J
Reviewed 7 January 2016

This was the first place I went to while arriving to Marseilles (which makes sense, no?). The service was very good, and the guy in the tourist office gave me a lot of good information. For example, I told him what I would like to...More

Date of experience: December 2015
1  Thank Prigurt
Reviewed 31 December 2015 via mobile

Finally somebody that can talk english. They gave us all the information we needed, showing us on the map everyplace we should see and telling us all the way to travel for. Raccomanded ! Best regards !

Date of experience: December 2015
1  Thank luigid775
Reviewed 25 October 2015

We found the Office De Tourisme staff in Marseille very knowledgeable and helpful during our visit to Marseille. Their English speaking staff assisted with everything from tour and local information to the locations of cyber cafes.

Date of experience: October 2015
1  Thank Kim T
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