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Lyon Tourist Office

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Address: Place Bellecour, 69002, Lyon, France
Phone Number: +33 4 72 77 69 69
Website
Today
09:00 - 18:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 18:00
Recommended length of visit: <1 hour
Description:

Lyon Tourist Office accompanies you while you discover Lyon.

We provide...

Lyon Tourist Office accompanies you while you discover Lyon.

We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.

read more
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More Info
US$26.06*
and up
Lyon City Card
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TripAdvisor Reviewer Highlights

Read all 323 reviews
Visitor rating
  • 87
    Excellent
  • 39
    Very good
  • 8
    Average
  • 1
    Poor
  • 4
    Terrible
Useful for buying Lyon card buet give the WiFi a miss

We used the helpful, multilingual tourist office to pick up the Lyon City Card and portable Wi-Fi hot-spot. The Lyon card is very good, the WiFi hot-spot rarely worked. We'd... read more

4 of 5 bubblesReviewed yesterday
ailuro
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323 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Level Contributor
50 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

We used the helpful, multilingual tourist office to pick up the Lyon City Card and portable Wi-Fi hot-spot. The Lyon card is very good, the WiFi hot-spot rarely worked. We'd use the Lyon card again.

Helpful?
Thank ailuro
London, United Kingdom
Level Contributor
31 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Title more or less sums it up. They all seem genuinely keen to help and to promote their lovely city. Everyone there was friendly and genuinely smiley. Special mention to Ellen who was a star even by their high standards.

Helpful?
Thank Quinssa1255
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Quinssa1255! Thankl you very much for your kind message. All my team, Ellen particularly, is proud that you enjoyed your visit of our tourist information center! We do our best to promote our lovely city! We hope you will be back soon! Regards, Cécilia PRUDHOMME TIC Manager #ONLYLYON More 

Canberra, Australia
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Stopped in by chance when passing the Tourist Information and so glad we did! The office is exceptionally organised, caters to a variety of different languages and full of ideas to aid you in experiencing this magnificent city. We ended up purchasing a two day Lyon City Card which was worth every Euro. At a cost of 33E per person... More 

Helpful?
Thank bibby199
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello bibby199 Thank you very much for your positive comment! Lyon City card is the best value for money way to discover our city and we are glad that you enjoyed it! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Deptford, New Jersey, United States
Level Contributor
59 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Well organized with greeters who can answer many less complicated questions and so keep the line-ups in check. Good maps and tourist info. bathroom, too, I think.

Helpful?
Thank Bruce W
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Bruce W! Thank you very much for your positive comment! We are very glad that you enjoyed you visit of the Tourist Information Center ONLYLYON! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Level Contributor
379 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

I arrived in Lyon before noon and was told by the proprietor of the hotel where I stayed that my room wasn't yet ready. So, I went to the tourist office in Place Bellecour. Apart from collecting my Lyon City Card which I'd purchased online before my trip, I also booked a guided tour (included in my Lyon City Card)... More 

Helpful?
Thank Egon70
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Egon70! Thank you very much for your positive comment! Lyon City card is the best value for money way to discover our city and we are glad that you enjoyed it! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Worthing, United Kingdom
Level Contributor
158 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 200 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

They welcome you to Lyon. Give you all the maps and leaflets about attractions. And they can book trips etc. for you. Go there as your first visit. Easy to find in the huge place Bellecoure.

Helpful?
Thank WJJW
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello WJJW Thank you very much for your positive comment! We hope you enjoyed your stay in Lyon! We have a large choice of activities for your next stay: guided tours, museums, hop on hop off tour, day trip in the vineyards... We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Stockport, United Kingdom
Level Contributor
51 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

The lady here spent timne with us to help us work out if was worth our buying a Lyon city pass. Given the short length of our stay it was not and she did not try to sell it to us. Thanks for professional approcah

Helpful?
Thank Jim H
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Jim H, Thank you for your positive comment! My Lyon City Expert team is available to give you the best of our city and the best tips to make you enjoy it! We welcome you 7 days a week from 9AM to 6PM on Place Bellecour, Lyon 2. Come and visit us soon! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Seattle, Washington
Level Contributor
25 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

They will help you plan your time and have good suggestions for walking tours and the must-see areas of Lyon.

Helpful?
Thank Loran J
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Loran J, Thank you very much for your positive comment! We are very happy that you enjoyed your stay in Lyon thanks our recommandations! We have a large choice of activities for your next stay: Lyon city Card pass, guided tours, museums, hop on hop off tour, day trip in the vineyards... We would love to welcome you again... More 

Edinburgh, United Kingdom
Level Contributor
39 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

This is a good place to start your visit to a marvellous city and to find out about all the tours. Take their English-speaking tour of the old town!

Helpful?
Thank John E
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello John E! Thank you very much for your positive comment! Our LYON CITY EXPERTS welcome you 7 days a week from 9AM to 6PM toorganize your stay in Lyon! We have a large choice of activities in English: guided tours, museums, hop on hop off tour, city tram and day trip in the vineyards... We would love to welcome... More 

Aruba
Level Contributor
19 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Located very convenient on the place Bellecour on and okay walking distance of the old Lyon city as well the tram to the Basilique. Where very helpful what to see in 1 day. Help me out very gr8.

Helpful?
Thank alvin_71_08
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello alvin_71_08, Thank you for your positive comment. Our Lyon City Experts will welcome you on place Bellecour 7 days a week from 9AM to 6PM to help you to organize your stay in Lyon in a very personnal way, according to your time and wishes. We hope you enjoyed your stay in Lyon! Hope to see you soon, Regards,... More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?