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Lyon Tourist Office

Closes in 15 min: 09:00 - 18:00
Open today: 09:00 - 18:00
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Traveller Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities such as the Lyon City Bus and Lyon City Tram, and help you organise...more
Closes in 15 min
Hours Today: 09:00 - 18:00
See all hours
Suggested duration: < 1 hour
Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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Reviews (772)
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All reviews source of information place bellecour tourist info city map different languages great information tram ride day pass public transport walking tour boat trip lovely city paul bocuse croix rousse old city tours english
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1 - 10 of 265 reviews
Reviewed 2 weeks ago

We were looking for some special places. The staff at the center are very professional. Don't hesitate to go. You'll save a great amount of time that you'd rather use for touring.More

Date of experience: November 2018
Thank stub905
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded yesterday

Hello stub905, Thank you very much for your kind 5 stars comment! Our daily goal is to provide you good tips, save money and time to enjoy our beautiful city of Lyon :) Wish to welcome you again at our Tourist Information Center (open 7days...More

Reviewed 5 November 2018

Well located and easy to find, it is sensibly and efficiently organised and staffed with plenty of pleasant and really helpful people. It is an essential first stop to get yourself oriented and organised for a short stay in the city. Bravo, and thank you...More

Date of experience: November 2018
Thank Clactonian
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 9 November 2018

Hello Clactonian! Thank you for the 5 stars and "Top marks" to our Tourist Information Center :) I would transfer your comment to my team and particularly your "BRAVO" to my colleague Eric! We are very happy to read that you spend good time in...More

Reviewed 4 November 2018 via mobile

This should be the first stop on a visit to Lyon as all the information you need to make the most of the city is here. We were greeted at the door by a young man, explained what we required and were given a ticket...More

Date of experience: October 2018
Thank essexexteacher
Reviewed 1 November 2018

While the office is less than a minute walk from the metro stop it is not quickly visible. Even 40 yards away I had to ask a shop keeper where it was located.

Date of experience: October 2018
Thank gwmatthes
Reviewed 31 October 2018 via mobile

A special shout out for Leticia. Very velpful and accomodating. The infor office offers maps and information. There is a free guided tour and ask for the schedule.

Date of experience: October 2018
Thank Michael Felipe M
Reviewed 28 October 2018 via mobile

I had the pleasure of working with the staff here multiple times. They were the best. So knowledgeable. Their insight and recommendations made the week I spent in Lyon the highlight of my 5 week trip. Cannot say enough about the quality of their suggestions!

Date of experience: September 2018
Thank MariannO43
Reviewed 27 October 2018 via mobile

Really helpful staff, they not only answer us, they asked us about our timetable, very complicated, and proposed some very interesting activities suitable for our family: tours, vaporetto, transportation, etc. Highly recomended!

Date of experience: October 2018
Thank Monica M
Reviewed 21 October 2018

Smiles and good info from knowledgeable people. Central amd very useful. Easy to find in a magnificent square

Date of experience: October 2018
Thank BGJG1947
Reviewed 15 October 2018

Easy to find, it's well set out with helpful staff. Worth a visit at the start of your time in Lyon.

Date of experience: September 2018
Thank purplescorp
Reviewed 11 October 2018

Lyon is so organised! We stopped in here and met an agent who provided wonderful advice for visiting Lyon. We bought the transit pass because you do not want to drive around Lyon- leave your car in a car park or better yet, don't rent...More

Date of experience: April 2018
Thank Walker95
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Questions & Answers
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18 March 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
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26 July 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
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Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
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