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Lyon Tourist Office

Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.
  • Excellent66%
  • Very good25%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
Open Now
Hours
Hours Today: 09:00 - 18:00
Suggested Duration: < 1 hour
LOCATION
Place Bellecour, 69002, Lyon, France
CONTACT
Website
+33 4 72 77 69 69
Top Selling Tours & Activities in and around Lyon
US$102 per adult
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US$84 per adult
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US$84 per adult
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US$99 per adult
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Write a ReviewReviews (675)
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"place bellecour"
in 17 reviews
"source of information"
in 3 reviews
"tourist info"
in 4 reviews
"boat tour"
in 5 reviews
"great information"
in 4 reviews
"different languages"
in 3 reviews
"day pass"
in 6 reviews
"tram ride"
in 3 reviews
"walking tour"
in 9 reviews
"public transport"
in 7 reviews
"paul bocuse"
in 3 reviews
"croix rousse"
in 4 reviews
"english"
in 25 reviews
"city"
in 60 reviews
"tourists"
in 17 reviews
"passes"
in 4 reviews
"multilingual"
in 5 reviews
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1 - 10 of 236 reviews

Reviewed 6 days ago

We had wondered why the Lyon Tourist Office was one of the highlights of the city, but once we had visited, we understood. I was experiencing intermittent difficulties with my Lyon Card in accessing public transport, but Bruno went beyond his job description, even walking...More

Thank StooDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 3 days ago

Hello StooDee! Thank you very much for your charming comment :) I will transfer it to my colleague Bruno! Hope to see you soon again at the ONLYLYON information center! Regards, Cécilia PRUDHOMME TIC Manager ONLYLYON Tourism & Convention

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Reviewed 1 week ago via mobile

A very helpful English speaking assistant was delighted to tell us about his city and its attractions and to book us on a river cruise.

Thank F5822OZdavidb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 6 days ago

Hello! Thank you very much for your positive comment! It is such a great experience to discover Lyon by boats! And many river cruises are included in our Lyon City Card! Hope you will come back to Lyon! Regards, Cécilia PRUDHOMME TIC Manager

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Reviewed 1 week ago

After struggling a lot to do anything in France since we do not speak french, we run into Prisca at the Tourist information office in Lyon. She was amazing, she was very kind, she knew the city and the activities and locations and times and...More

1  Thank JorgeNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 6 days ago

Hello JorgeNorway, Thank you very much for your kind feedback! I will transfer your message to my colleague Prisca :) See you soon in Lyon! Cécilia PRUDHOMME TIC Manager

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Reviewed 2 weeks ago via mobile

The help we got was amazing. Our officer was Stephanie and she helped us a lot about the city, where to go, what to do and what not to miss. It was a great opportunity and thanks to her we traveled wonderfully. If you ever...More

Thank ADA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 6 days ago

Hello ADAA! Thank you very much for your kind message, I will transfer it to my colleague Stephanie :) We have a lot of secrets and tips to share with our visitors, so come to visit us again! Regards, Cécilia TIC Manager

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Reviewed 3 weeks ago

Stopped here first for info about what to do and where to go for our day in Lyon. The staff were very friendly and when you take a ticket to speak with someone at a counter you can indicate your preferred language. We decided to...More

Thank Danneka H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Do not hesitate to visit the Lyon Office of Tourism. The people who work here are super helpful and will provide you with more info than you even need ;) Buy a City Pass if you are here more than a day. Also pick up...More

Thank 100lat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hi 100lat, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and the reading of The Collector. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

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Reviewed 5 weeks ago

We visited to find out about the Lyon pass - we got a 2 day pass which allowed us to take a boat trip down to the Confluence centre ( museum), a tram ride around Croix Rousse area, a walking trip around Vieux Lyon (...More

1  Thank SaraAyres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hi SaraAyres, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and all the activities included in your Lyon City Card. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

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Reviewed 5 weeks ago

The tourist office had many agents. We were greeted at the door and had one person to answer all our questions. Good maps and other information.

Thank MinnesotaMLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018

What should have been a simple task of buying 6 Lyon tickets turned into a frustrating 30' wait. And when we reached the counter it took an age for the attendant to type in the numbers of each ticket by hand. The scanner didn't work....More

1  Thank FR02JDR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 6 days ago

Hello FR02JDR, I am deeply sorry for this inconvenient. We do our best to be efficient and shorter our guests waiting time. sorry for this technical problem that day it was fixed the day after your visit. I hope you enjoyed your stay in Lyon....More

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Reviewed 13 June 2018

Having trouble finding our hotel we dropped into the Lyon Tourist office in Bellecour square hoping they could sort out the troubles for us, and indeed they did, quickly and efficiently. Having had such a good experience we dropped back into the centre several times...More

Thank Mr_rossduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Elgiecg
18 March 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
0
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gmwerdna71
26 July 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
0
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Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Answer
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
0
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