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Lyon Tourist Office

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Address: Place Bellecour, 69002, Lyon, France
Phone Number:
+33 4 72 77 69 69
Website
Today
09:00 - 18:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 18:00
Recommended length of visit: <1 hour
Description:

Lyon Tourist Office accompanies you while you discover Lyon.

We provide...

Lyon Tourist Office accompanies you while you discover Lyon.

We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.

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Book In Advance
More Info
US$26.14*
and up
Lyon City Card
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TripAdvisor Reviewer Highlights

Read all 338 reviews
Visitor rating
  • 88
    Excellent
  • 41
    Very good
  • 8
    Average
  • 1
    Poor
  • 4
    Terrible
One of the Best Tourist Offices Visited!!!!!!!!!!

Had several requests since our daughter would be an exchange student in Lyon. There were tickets that you took, according to your language preference. When we were served ( not to... read more

5 of 5 bubblesReviewed 1 week ago
Viky S
,
Athens, Greece
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338 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Athens, Greece
Level Contributor
41 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Had several requests since our daughter would be an exchange student in Lyon. There were tickets that you took, according to your language preference. When we were served ( not to long a wait), they were expedient, accurate and extremely helpfull. Keep up the good work.

Helpful?
Thank Viky S
Solihull
Level Contributor
63 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 11 December 2016

gave us a lot of good advice and tips about lyon and the old town area. well worth a visit if you are new to lyon.

Helpful?
Thank jackb39
New Zealand
Level Contributor
659 reviews
302 attraction reviews
common_n_attraction_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed 4 December 2016

We went here to find out about local mobile phones and mobile data found them very pleasant and helpful and were able to direct us to the Orange shop which had what we were looking for.

Helpful?
Thank Narziss
Level Contributor
49 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed 4 December 2016

We used the helpful, multilingual tourist office to pick up the Lyon City Card and portable Wi-Fi hot-spot. The Lyon card is very good, the WiFi hot-spot rarely worked. We'd use the Lyon card again.

Helpful?
Thank ailuro
London, United Kingdom
Level Contributor
31 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 November 2016

Title more or less sums it up. They all seem genuinely keen to help and to promote their lovely city. Everyone there was friendly and genuinely smiley. Special mention to Ellen who was a star even by their high standards.

Helpful?
Thank Quinssa1255
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Quinssa1255! Thankl you very much for your kind message. All my team, Ellen particularly, is proud that you enjoyed your visit of our tourist information center! We do our best to promote our lovely city! We hope you will be back soon! Regards, Cécilia PRUDHOMME TIC Manager #ONLYLYON More 

Canberra, Australia
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 November 2016

Stopped in by chance when passing the Tourist Information and so glad we did! The office is exceptionally organised, caters to a variety of different languages and full of ideas to aid you in experiencing this magnificent city. We ended up purchasing a two day Lyon City Card which was worth every Euro. At a cost of 33E per person... More 

Helpful?
Thank bibby199
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello bibby199 Thank you very much for your positive comment! Lyon City card is the best value for money way to discover our city and we are glad that you enjoyed it! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Deptford, New Jersey, United States
Level Contributor
59 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 6 November 2016

Well organized with greeters who can answer many less complicated questions and so keep the line-ups in check. Good maps and tourist info. bathroom, too, I think.

Helpful?
Thank Bruce W
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Bruce W! Thank you very much for your positive comment! We are very glad that you enjoyed you visit of the Tourist Information Center ONLYLYON! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Level Contributor
397 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed 4 November 2016 via mobile

I arrived in Lyon before noon and was told by the proprietor of the hotel where I stayed that my room wasn't yet ready. So, I went to the tourist office in Place Bellecour. Apart from collecting my Lyon City Card which I'd purchased online before my trip, I also booked a guided tour (included in my Lyon City Card)... More 

Helpful?
Thank Egon70
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Egon70! Thank you very much for your positive comment! Lyon City card is the best value for money way to discover our city and we are glad that you enjoyed it! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Worthing, United Kingdom
Level Contributor
158 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 200 helpful votes
5 of 5 bubbles Reviewed 4 November 2016

They welcome you to Lyon. Give you all the maps and leaflets about attractions. And they can book trips etc. for you. Go there as your first visit. Easy to find in the huge place Bellecoure.

Helpful?
Thank WJJW
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello WJJW Thank you very much for your positive comment! We hope you enjoyed your stay in Lyon! We have a large choice of activities for your next stay: guided tours, museums, hop on hop off tour, day trip in the vineyards... We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Stockport, United Kingdom
Level Contributor
51 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 November 2016

The lady here spent timne with us to help us work out if was worth our buying a Lyon city pass. Given the short length of our stay it was not and she did not try to sell it to us. Thanks for professional approcah

Helpful?
Thank Jim H
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Jim H, Thank you for your positive comment! My Lyon City Expert team is available to give you the best of our city and the best tips to make you enjoy it! We welcome you 7 days a week from 9AM to 6PM on Place Bellecour, Lyon 2. Come and visit us soon! Regards, Cécilia PRUDHOMME TIC MANAGER More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lyon Tourist Office and other visitors
2 questions
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Questions? Get answers from Lyon Tourist Office staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?