Daetz-Service
Daetz-Service
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Experience luxury and convenience with Daetz-Service, the premier chauffeur service in Munich offering sightseeing tours, long distance, AirPort and Vacation Transfers. Your Private Chauffeur Service Whether you're looking to explore the city's rich history or unwind on a relaxing drive through the stunning Bavarian countryside, our professional drivers will provide a top-tier experience. Contact us today to book your tour and elevate your travel experience with Daetz-Service.
Duration: More than 3 hours
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- Fraunhoferstraße • 5 min walk
- Sendlinger Tor • 8 min walk
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5.0
44 reviews
Excellent
41
Very good
1
Average
0
Poor
0
Terrible
2
Kerri R
1 contribution
Sept 2024 • Couples
Philip picked us up at the Munich Airport and transported us to our hotel ( and then back to the airport at the end of our trip). It was an excellent experience. He was professional, courteous and was waiting for us at the airport. The car was immaculate, comfortable and was a pleasurable ride. Will definitely book again next time in Munich and would love to do a tour with him!
Written 30 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LEE K
11 contributions
Jun 2019
After reading other positives reviews of the Daetz Driver/Tour Service we decided to book the Munich Lake Konigssee and Berchtesgaden Salt Mine with Lake Cruise private Tour while we were in Germany in June. We also booked a ride with Daetz to take us to the Munich airport from our Munich Hotel for our flight home at the end of our trip in Germany. We were very disappointed with both services.
First let me comment on the Lake Konigssee/Berchtesgarden/Salt mine tour:
We expected a high level of service from the Daetz firm after reading so many good reviews but we did not receive that on our tour. Here are problems we experienced on our tour.
1) The Daetz driver did not have a sign with our name on it as promised at the Munich Airport where he was to pick us up to begin our tour. We had to ask people standing in the "pick-up" area outside the terminal to find him ourself.
2) Our Driver barely spoke any English and was very difficult to communicate with
3) Our driver was not able to offer any information on the places we were visiting on this tour and did not seem to be familiar with these areas
4) Our Driver seemed to get lost a few times during our trip and was relying on the car’s navigation system for guidance and information from someone he was calling on the phone repeatedly which slowed us down all day
5) We never got to the Salt Mines in Salzburg as we could not get there in time before the days last tours
Our expectation was that we would have a Driver/Guide that would keep us on a time table where we would see all sites that we were supposed to see on our tour.
Our driver did not know that the Buses to Eagle nest require a scheduled "up the mountain" and "down the mountain" time slot ( we wasted over 1 hour waiting for the down bus). ** NOTE: The driver bought all tickets so we were dependent on him to explain the procedure we were to follow at all these sites..
Our driver did not know that we should get off the boat on the first stop on the Lake Konigsee boat ride if we wanted to have a 1 hour boat ride ( Instead we ended on that boat for over 2 ½ hours to get back to the start point wasting at least another 1 ½ hours). Because of these issues we missed our opportunity to go to the Salt mines in Salzburg because we were out of time that day.
Next let me comment on the Munich Airport Shuttle:
On July 3 we were scheduled to be picked-up at our Hotel at 10:15am for a ride to the airport for our flight home. No Daetz driver ever showed up. I called the number listed on the Daetz web site to request help when no driver showed and was told that no one was availble to help us. We ultimately had the hotel get us a cab and got to the airport just in time to make our flight. Unacceptable.
After we got home and before writing this review I contacted Phillip Daetz the owner of the service about these issues and requested a full refund for the airport ride and a partial refund for the Tour. Mr. Daetz did refund the cost of the Airport ride but did not offer any refund on the messed up tour. I know many others have rated this firm highly but I would caution you to beware. Our experience was terrible and I would not recommend you use this service.
First let me comment on the Lake Konigssee/Berchtesgarden/Salt mine tour:
We expected a high level of service from the Daetz firm after reading so many good reviews but we did not receive that on our tour. Here are problems we experienced on our tour.
1) The Daetz driver did not have a sign with our name on it as promised at the Munich Airport where he was to pick us up to begin our tour. We had to ask people standing in the "pick-up" area outside the terminal to find him ourself.
2) Our Driver barely spoke any English and was very difficult to communicate with
3) Our driver was not able to offer any information on the places we were visiting on this tour and did not seem to be familiar with these areas
4) Our Driver seemed to get lost a few times during our trip and was relying on the car’s navigation system for guidance and information from someone he was calling on the phone repeatedly which slowed us down all day
5) We never got to the Salt Mines in Salzburg as we could not get there in time before the days last tours
Our expectation was that we would have a Driver/Guide that would keep us on a time table where we would see all sites that we were supposed to see on our tour.
Our driver did not know that the Buses to Eagle nest require a scheduled "up the mountain" and "down the mountain" time slot ( we wasted over 1 hour waiting for the down bus). ** NOTE: The driver bought all tickets so we were dependent on him to explain the procedure we were to follow at all these sites..
Our driver did not know that we should get off the boat on the first stop on the Lake Konigsee boat ride if we wanted to have a 1 hour boat ride ( Instead we ended on that boat for over 2 ½ hours to get back to the start point wasting at least another 1 ½ hours). Because of these issues we missed our opportunity to go to the Salt mines in Salzburg because we were out of time that day.
Next let me comment on the Munich Airport Shuttle:
On July 3 we were scheduled to be picked-up at our Hotel at 10:15am for a ride to the airport for our flight home. No Daetz driver ever showed up. I called the number listed on the Daetz web site to request help when no driver showed and was told that no one was availble to help us. We ultimately had the hotel get us a cab and got to the airport just in time to make our flight. Unacceptable.
After we got home and before writing this review I contacted Phillip Daetz the owner of the service about these issues and requested a full refund for the airport ride and a partial refund for the Tour. Mr. Daetz did refund the cost of the Airport ride but did not offer any refund on the messed up tour. I know many others have rated this firm highly but I would caution you to beware. Our experience was terrible and I would not recommend you use this service.
Written 7 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony T
2 contributions
Apr 2017 • Couples
Great service and we reached Salzburg very comfortably. The car was beautiful and we enjoyed hearing more about Bavaria
Written 14 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike A-P
Los Angeles, CA24 contributions
Nov 2019
We were very fortunate to meet Phillip and his excellent tour and car service company. From my many booking questions, to the actual day of service, everything was thorough and 5-stars. He speaks perfect English, yet is a local German who knows every shortcut and fast-track around the city. You feel like you are VIP when you go on a tour with him. We hired him for 2 airport transfers and a full day tour and each was spectacular and efficient. His 7-series is excellent, even better equipped than the S-Class and it had free in-car wifi as well as the executive back seat package. The BMW is definitely the car to get. Phillip anticipates your needs, and is pleasant and easy going at all times. I highly recommend treating yourself to his services when you are in Munich, it will elevate your trip to the next level. We are already thinking about how we can incorporate him into our next European trip. Thanks Phillip.
Written 20 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jlperez13
Washington DC, DC108 contributions
Sept 2017 • Couples
This was a great car service. We used them to pick us up from the airport when arriving in Munich for Oktoberfest. Philip was on time, helpful and absolutely pleasant to chat with on the drive to our hotel. He pointed out some things we might want to do besides Oktoberfest and gave us some great tips on day trips. Everything you could ask for in a car service. And very reasonably priced for 2 people with a lot of luggage. Highly recommend.
Written 14 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TouristDub
Dublin, Ireland22 contributions
Aug 2016 • Family
I recently booked Daetz-Service for 4 members of my family who were travelling from Munich to Augsburg return. I choose Daetz-Service due to their competitive prices and ease of booking and payment – Philip responded to emails/enquiries in a timely and detailed manner. On arrival into Munich airport my family were greeted by Philip who was both courteous and professional. The journey to Augsburg in the beautiful BMW 7 Series took an hour and it was very comfortable. If ever in Munch again we will definitely be booking our transfer with Daetz- Service!
Written 11 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrianHughes7
Glenview, IL14 contributions
May 2016 • Family
Philip is great. Very professional, flexible, and helpful. He is very responsive and did a g good job dealing with some last minute changes to our plans.
Written 2 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chris k
Surrey, UK1 contribution
Sept 2015 • Couples
Daetz came highly recommended by a friend who visits Munich frequently and my partner and i were very glad we took this advice. Philip was very friendly and his service was a pleasure to use. would recommend to all those thinking to travel to Munich whether it be for business or pleasure.
Prost!!!
Prost!!!
Written 11 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Food Lover
Kansas City10 contributions
Oct 2015 • Couples
Complete professional. Great experience!
He was waiting at the airport. The car was EXCEPTIONAL! Very pleasant and highly recommended. Made the 45 minute trip after an international flight a dream.
He was waiting at the airport. The car was EXCEPTIONAL! Very pleasant and highly recommended. Made the 45 minute trip after an international flight a dream.
Written 9 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jeffsal2015
Sunnyvale, California1 contribution
Sept 2015 • Business
The car was very clean and driver was on time. Great service. Scheduling the service was very easy. Philip Daetz has a great service and I will use it again.
Written 6 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, would you have a business van available to pick up at munich airport tomorrow evening travelling to Munich city centre? Thanks
Written 17 September 2020
I need to know what is the cost of taxi from hotel NYX Munich to airport. are taxis available 6 am ?
Written 22 September 2019
Hi, need a pickup for my wife and I April 22, airport to Munchen palace. Leaving by car to Austria later that week so won't need returnbooking to airport. Trip Advisor website will not allow me to book one way service.
Written 15 April 2019
Thank you for your request. Yes we can pick you up on April 22nd. It should work on TripAdvisor. But you can send us a email to book the one way transfer.
Regards,
Philip
Written 16 April 2019
Hi, need a pickup for my wife and I April 22, airport to Munchen palace. Leaving by car to Austria later that week so won't need returnbooking to airport. Trip Advisor website will not allow me to book one way service.
Written 15 April 2019
I have tried multiple times to contact your company for a quote for a round-trip car service for 10 from Munich to Hallstatt. I have not received a response. I am very disappointed that you have not responded to my inquiry. If you can please contact me via TripAdvisor I would really like to get in touch with you for service. I appreciate any help you can offer. If anyone has used this company and can make a suggestion as to how is best to contact it would be appreciated as well. Thank you.
Written 13 November 2017
Arriving Munich airport today at 14:20. For adults four large bags four small bags. Do you have a vehicle large enough to take us to our Munich hotel?
Written 25 September 2017
Yes, we do have a Business Van for up to 6 Passengers. But we are fully booked today. I'm Sorry.
Written 25 September 2017
Do you offer intercity cabs ? I was looking for a transfer from Munich Airport to Prague- how much will be the approx. cost for two people with 1-2 luggage
Written 23 April 2017
Dear Anish,
thank you for the request. Yes we do offer intercity Chauffeur-Limousine Service. Please send us a request via Email (you'll finde the email on our TripAdvisor Page) with the details from where (MunichAirPort) to wich address in Prague, so we can give you a exact offer. We are looking forward of chauffeuring you to Prague.
Best regards from Munich,
Your Daetz-Service Team!
Written 24 April 2017
Hi Ally, I wasn't on the trip but my family said the transfer was very comfortable. There are other options available from Daetz-Service that include Business Vans.
Written 13 August 2016
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