Hamburg Dungeon
Hamburg Dungeon
4
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 5:00 PM
About
The Hamburg Dungeon brings together an amazing cast of actors, special effects, stages, and rides in a truly unique and exciting walkthrough experience that you can see, hear, smell, and feel. As a visitor, you will become part of the action and, at times, even the lead role. With 11 Shows, professional actors and two exciting rides, the Hamburg Dungeon offers a one of a kind entertainment experience incomparable to any other attraction in town. Frightening, scary fun, and entertaining – simply unique!
Duration: 1-2 hours
Suggest edits to improve what we show.
Improve this listingAdmission tickets
from
£23.62
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience Hamburg Dungeon and nearby attractions
The area
Address
Neighbourhood: Hamburg-Altstadt
How to get there
- Rödingsmarkt • 6 min walk
- Baumwall • 7 min walk
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
2,935 within 3 miles
Attractions
506 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.0
2,540 reviews
Excellent
1,367
Very good
695
Average
275
Poor
97
Terrible
106
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
BoardingPass816381
1 contribution
Aug 2024 • Couples
We wanted to visit the dungeon spontaneously. Only online tickets are sold. Which weak man had the "wise idea" to sell only online tickets. Buying online on the street is stupid but also unsafe. Banks demand security features that do not have to be visible to strangers. A spontaneous visit is therefore not possible. Others have also complained loudly. Since we make spontaneous decisions, a visit has become impossible for us.
Automatically translated
Written 25 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo Boarding Pass816381,
schade, dass ihr mit unserem Buchungssystem nicht zufrieden gewesen seid.
Der Onlineverkauf unserer Tickets über unsere Homepage wird von vielen Gästen begrüßt, da dies den Kauf einfacher machen kann und auch die früher langen Wartezeiten in einer Schlange vor der Kasse nicht mehr anfallen.
Mit schaurig schönen Grüßen aus der Speicherstadt,
euer Hamburg Dungeon Team
Written 29 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josefine C
4 contributions
Jun 2024 • Friends
We had a great time until the last ride where I accidentally took the safety down on the ride. I thought it was single ones and not one whole. Also me and my friend are not fluent in German so any warnings about it must have been lost in translation. Nevertheless when the guy operating the ride discovered the mistake, he made a big fuss of trying to find out who did it instead of just lifting the safety immediately and getting on with his job. He then accused me and my friend (which was right) but he spoke no English so we couldn’t tell him it was a mistake. And then he threw us out. Very disappointed that a simple mistake that (anyone could have made) got us kicked out.
Written 17 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Josefinec,
we are glad to hear that you enjoyed the tour.
And we are absolutely sorry for the misunderstanding!
It is very important that our guests are safe that´s why our team member was that strick.
But it was a misunderstanding. And we are sorry for that.
Your Hamburg Dungeon Team
Written 22 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Uwe H
1 contribution
Aug 2024 • Family
This was a very successful performance of dark times of the penultimate century. The actors in the different rooms really carried us away. The different themes from this period were reproduced and played in detail. Really great! If you want to scare yourself a bit, this is the place to be. My daughter 11 years old was having fun and terrified in equal measure - you can expect your children at that age.
Kind regards Uwe
Kind regards Uwe
Automatically translated
Written 15 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna
Lolland, Denmark4 contributions
Apr 2024 • Friends
Really cool experience! It was super well done, the employees really got into the role, were good at English and easy to understand in pronunciation. At no point was the tour boring, and they made sure that everyone had a good experience with the Hamburg Dungeon.
Written 21 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Trek,
it is great that you had fun and enjoyed our English show and the performance of our actors.
Kind regards,
your Hamburg Dungeon Team
Written 2 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Metallkult
Germany5 contributions
Oct 2024 • Family
After student other reviews, we could learn that a dungeon tour can also take 90 minutes and not just 50. Unfortunately, we cannot report a free fall either.
Overall to say that the show in the Dungeon already occupies a unique selling point in Germany and that is not bad and for children and teenagers anyway.
However, you should not book your card with too much expectation.
Anyone who has work to do in Hamburg anyway can certainly do so.
Overall to say that the show in the Dungeon already occupies a unique selling point in Germany and that is not bad and for children and teenagers anyway.
However, you should not book your card with too much expectation.
Anyone who has work to do in Hamburg anyway can certainly do so.
Automatically translated
Written 28 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo Metallkult,
vielen Dank für deine Rückmeldung und es freut uns, dass dir der Rundgang bei uns 4 Sterne wert gewesen ist.
Du schreibst, dass unser Freifallturm gestern nicht Teil des Rundganges gewesen ist.
Wir hatten gestern eine obligatorische technische Prüfung des Freifallturms. Um unsere Gäste darüber zu informieren, hatten wir dies auch auf unserer Homepage kommuniziert.
Mit schaurig schönen Grüßen aus der Speicherstadt,
dein Hamburg Dungeon Team
Written 29 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guide33237217663
1 contribution
Nov 2024 • Business
Mega great event, great performers. Great, anytime. Good mix of horrors, historical facts about the city of Hamburg and action (pirate boat trip and prison break). Mega 🤩
Automatically translated
Written 24 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie M
1 contribution
Apr 2024 • Family
A great experience of Hamburg's history. Great showmen with humor and seriousness. Unfortunately my daughter had to stop, but I have been there several times and haven't missed anything. The staff were all helpful and attentive. We were given water and sugar. It's not to be underestimated for children, but everyone should have their own experience.
Written 21 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo F140JDstephaniem,
wie schön, dass es dir gefallen hat.
Und wir hoffen sehr, dass deine Tochter einfach noch einmal wiederkommt und die Tour dann in vollen Zügen genießen kann!
Mit schaurig schönen Grüßen aus der Speicherstadt,
dein Hamburg Dungeon Team
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gwen2653
Boostedt, Germany25 contributions
Nov 2023 • Couples
Too few special effects and too much "boo, get scared!"
A school class could have put it together just like that. I thought it was really poor. Far too expensive for that! And not even historically accurate. The "actors" weren't great either.
A school class could have put it together just like that. I thought it was really poor. Far too expensive for that! And not even historically accurate. The "actors" weren't great either.
Written 13 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo Gwen2653,
es ist schade zu hören, dass wir dich mit unserer Mischung aus Grusel, Humor und Geschichtlichem nicht begeistern konnten. Falls du trotzdem Lust hast uns zu sagen, was wir besser machen können, freuen wir uns über eine Email an : info@hamburgdungeon.com
Mit schaurig schönen Grüßen aus der Speicherstadt,
dein Hamburg Dungeon Team
Written 17 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martina S
Dublin, Ireland2 contributions
Jun 2011 • Couples
Pro:
English Tours since May.
Less waiting time when taking part in English tour.
Cons:
Videos still in German.
English Subtitles provided but sometimes difficult to read when a big group.
Long 'Stoertebecker' Video without Subtitles at all.
Some actors are snobby 'prima donnas'.
I really looked forward to the visit at the Hamburg Dungeons & was delighted to see that when you take part in an English tour, that starts at fixed time, you wont have to wait as long as the poor people waiting for the German tour.
In all fairness, if I would have had to wait in line I would probably not bothered as it looked like a 1-2 hour wait.
Once we were ushered into the first room before the show started a quiet gruesome actor came jumping out of a door growling at us. Just what you expect to happen.
When he passed us I poked him with my finger for fun.
Expecting him to jump around & roar and try to 'scare us'.
Instead he looked at me & started talking to me in German.
When I replied 'I'm sorry I don't understand. I don't speak much German' he left through a side door, came back a minute later, told me to follow him & presented me to one of the people working behind the scenes.
The actor left grumbling 'Schmeiss sie sofort raus!' which means as much as 'Throw her out!' That much German I do understand.
The backstage guy then explained to me with a very red head that we should not touch the actors as they are professionals. He was definitely embarrassed having to give me this talk.
I apologised to him, saying it didn't mean anything by it & he allowed me to join the tour again.
As you can imagine this tainted the rest of the experience somewhat. I know the dungeon is not a children attraction but for an actor to blow a fuse like this...
In defence of the other actors I have to admit that there were really great ones & none of them seem to be as stuck up as the first one.
I just can't help wondering if I would have been thrown out if the actor wouldn't have needed a translator.
All in all the show was fun but it did feel a bit like being walked from one themed room to the next.
The 'boat ride' wasn't very exciting but keeping in mind that it is set up inside of a building you can't expect an amusement park style log ride.
As it was the first time I rode in a free fall 'ride' and I was nearly about to chicken out it was pretty scary and nicely done.
All in all it's probably a must for Dungeon fans but I'd really love to go to the London or Edinburgh Dungeon to be able to compare the quality of the show & rides.
English Tours since May.
Less waiting time when taking part in English tour.
Cons:
Videos still in German.
English Subtitles provided but sometimes difficult to read when a big group.
Long 'Stoertebecker' Video without Subtitles at all.
Some actors are snobby 'prima donnas'.
I really looked forward to the visit at the Hamburg Dungeons & was delighted to see that when you take part in an English tour, that starts at fixed time, you wont have to wait as long as the poor people waiting for the German tour.
In all fairness, if I would have had to wait in line I would probably not bothered as it looked like a 1-2 hour wait.
Once we were ushered into the first room before the show started a quiet gruesome actor came jumping out of a door growling at us. Just what you expect to happen.
When he passed us I poked him with my finger for fun.
Expecting him to jump around & roar and try to 'scare us'.
Instead he looked at me & started talking to me in German.
When I replied 'I'm sorry I don't understand. I don't speak much German' he left through a side door, came back a minute later, told me to follow him & presented me to one of the people working behind the scenes.
The actor left grumbling 'Schmeiss sie sofort raus!' which means as much as 'Throw her out!' That much German I do understand.
The backstage guy then explained to me with a very red head that we should not touch the actors as they are professionals. He was definitely embarrassed having to give me this talk.
I apologised to him, saying it didn't mean anything by it & he allowed me to join the tour again.
As you can imagine this tainted the rest of the experience somewhat. I know the dungeon is not a children attraction but for an actor to blow a fuse like this...
In defence of the other actors I have to admit that there were really great ones & none of them seem to be as stuck up as the first one.
I just can't help wondering if I would have been thrown out if the actor wouldn't have needed a translator.
All in all the show was fun but it did feel a bit like being walked from one themed room to the next.
The 'boat ride' wasn't very exciting but keeping in mind that it is set up inside of a building you can't expect an amusement park style log ride.
As it was the first time I rode in a free fall 'ride' and I was nearly about to chicken out it was pretty scary and nicely done.
All in all it's probably a must for Dungeon fans but I'd really love to go to the London or Edinburgh Dungeon to be able to compare the quality of the show & rides.
Written 27 June 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon H
6 contributions
Apr 2018
We visited Hamburg Dungeon whilst in port on a cruise, having pre-booked tickets through tripadvisor. The only reason I couldn't give this 5 stars is that we had to do the tour in German as they only do English language tours at 10am on Friday, Saturday and Sunday. However, despite the obvious difficulties and missing out on a lot of the fun due to not understanding most of what was said by the characters on the tour, it was still great fun, and really good value for money. If I am ever back in Hamburg I would do it again whilst they have an English language tour on so I could enjoy the bits I missed. I would say younger children might find this too scary as it is dark and the characters are so convincing at scaring you! It is also quite interactive, members of the audience/group are bought in to the action by the cast. There are a couple of little rides along the way, a water flume and a free-fall drop (which we skipped due to a member of the family having a heart condition) but you can bypass both if needed. highly recommended but check that you are going when you can understand the language!
Written 2 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho letto che ci sono delle lunghe code all"entrata, ma facendo il biglietto online si evita la coda?
Written 16 November 2019
Dana C
Berlin, Germany
Hallo:)
Habe eine Frage. im Hamburg dungeon sind ja 2 fahr-attraktionen dabei. der freie Fall und die wasserfahrt oder so ähnlich:)
meine Frage wäre : muss ich die mitmachen? Bin ein ziemlicher schisser, auch bei langsamen fahrgeschäften. im London dungeon musste ich keinen free Fall mitmachen und durfte im Nebenraum warten. ist es im Hamburger dungeon genauso?
vielen dank schonmal im voraus :-)
Written 27 March 2018
Die wasserfahrt ist harmlos (bin auch ein schisser...), da muss man nur beim ein und aussteigen aufpassen, weil es ziemlich dunkel ist (bin brillenträger). vor dem freuen Fall wird man aufgeklärt, schwangere und kranke sollten daran nicht teilnehmen und nehmen einen anderen Ausgang (Der freie Fall ist der Abschluss).
ich wünsche einen schönen tag
Written 30 March 2018
how do I book an English tour please?
Written 31 December 2017
Hi,
at the top o the page you can choose the englisch langueage.
Then you can choos at the right book now and save, in the next step choose englisch saver ticket.
as far i can remeber the englisch tours are only on fridays.
i hope i could help you!
Written 31 December 2017
how do I book an English tour
Written 31 December 2017
The english tour is the first tour on the weekends when they open at 10 am.
Written 2 January 2018
Is it suitable for 3 years old toddlers. ?
Thank you
Written 1 September 2017
They won't understand the jokes and maybe also get scared. Better not. I guess starting 10 years is a good age
Written 1 September 2017
Hallo.
Wir haben keinen Drucker. Können wir auch die Email mit dem Print@home-Ticket dort vorzeigen?
Written 1 January 2017
Hallo ich werde mit meiner klasse ins Hamburg Dungeon gehen ich bin sehr ängstlich und habe leider leichte Angst vor dunkelheit. Deshalb meine frage kann ich dort trotzdem hingehen und ist es die ganze Tour über stock dunkel oder sehe ich noch meine eigene Hand vor dem gesicht
Written 13 July 2016
Die ganze Tour ist es nicht so dunkel. Es gibt so zwei oder drei Begebenheiten wo es extra dunkel gemacht wird und man versucht dem Besucher Angst zu machen. Insbesondere der Raum mit dem Käfig und dem Irren da drin. Der ist unheimlich.
Ich hab mich da hinter meinem Freund versteckt.
Du gehst ja auch nicht allein dorthin. Versteck dich dann einfach hinter ein paar Klassenkameraden
Written 14 July 2016
jtk795
Zdar nad Sazavou, Czech Republic
Hello, my name is Jitka and I would like visit Dungeon. With my friends. But my friends dont know foreiign language and I am beginner in English. Is visit suitable for us ?I apologize for my mistakes. Thank you for your answer.
Jitka
Written 15 July 2015
The tour is scary enough. However, there are several parts you may find not amusing when not understanding the actors.
Written 14 September 2015
Showing results 1-8 of 8
Revenue impacts the experiences featured on this page, learn more.
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing