Talixo - Frankfurt

Talixo - Frankfurt: Hours, Address, Talixo - Frankfurt Review: 1/5

Talixo - Frankfurt
1
12:00 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM
Sunday
12:00 AM - 11:30 PM
About
Talixo is a ground transportation tech company based in Berlin and offering 4 standardized booking categories, from taxi to first-class, in 100+ countries.
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Tours and Tickets

1.0
1 review
Excellent
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Average
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Terrible
1

Barbara
1 contribution
Talixo services
Dec 2019 • Solo
I went to Frankfurt airport and was supposed to be picked up. Arrangements were made and paid for before I left the U.S. I arrived right on time or possibly earlier and no one was there. When the office was called they said they were there and I wasn't. I had to pay for a taxi to get to hotel. Apparently from what I heard from the tour company I was using there this happens all the time. They just don't show up and say that the client wasn't there. I booked them through Liberty travel who called them. They told them the same thing and refused to refund the money.
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
TalixoTeam
Dear Customer, Have you already forwarded your complaint to our QE team at complaints@talixo.com? We would like to look into your case further as Talixo will never charge for a booking unfairly. Our quality team works hard to ensure that our drivers provide the necessary proof that they were there for the pickup at the correct time and left after the waiting time was over. We look forward to hearing from you to come to a satisfactory solution. All the best, Your Talixo Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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