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Natour - Day Tours

Plaza San Fernando 9, 38700 Santa Cruz de la Palma, La Palma, Spain
+34 922 43 30 01
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Review Highlights
Great scenery but Rosie was the worst "guide" ever!

My boyfriend & I booked a coach excursion for our anniversary and although the views were indeed... read more

Reviewed 1 week ago
CybLindaAnne1
,
London, United Kingdom
The ideal way to see the best parts of the island

I did not drive whilst on the island but did a hiking trip to the 'Top of the Island,' over 6km to... read more

Reviewed 2 weeks ago
binonatrip
,
Hampshire, United Kingdom
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Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“tapas” (12 reviews)
“de los” (4 reviews)
“national park” (4 reviews)
LOCATION
Plaza San Fernando 9, 38700 Santa Cruz de la Palma, La Palma, Spain
CONTACT
Website
+34 922 43 30 01
Write a Review
Reviews (137)
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1 - 10 of 54 reviews

Reviewed 1 week ago

My boyfriend & I booked a coach excursion for our anniversary and although the views were indeed breathtaking our experience was dampened by the quality of service. Our "guide" Rosie was one of the rudest people I've ever met and completely alienated us for the...More

1  Thank CybLindaAnne1
Reviewed 2 weeks ago

I did not drive whilst on the island but did a hiking trip to the 'Top of the Island,' over 6km to the highest point of the island at 2426 metres. We were split into two groups of about 15 each and at one point...More

Thank binonatrip
Reviewed 25 June 2017

We decided to book these hikes 'unseen' before our trip to La Palma and what a good decision it turned out to be - the company operated in a very professional manner, always on time, split the groups into natural speaking groups and appointed a...More

Thank Liane D
NatourTravel, Director de Relaciones con Clientes at Natour - Day Tours, responded to this reviewResponded 26 June 2017

Thank you so much for your comment Liane!!! So glad you enjoyed with us! Greetings from La Palma, Sarai

Reviewed 24 May 2017

This company is brilliant. They collect you & take you out for the day on walking tours with a local guide who is full of knowledge on the local area. The group gets divided into smaller groups as Spanish, English, Dutch & German are spoken...More

Thank Suzie K
Reviewed 24 April 2017

A very enjoyable day out with Natour on their top of the island tour. From reservation to drop off the service was smooth and very professional. The guides were very friendly and enthusiastic. The lovely Silvia took our small group and her knowledge and ability...More

1  Thank Richard W
Reviewed 14 April 2017

Brilliant mountain walk in the Bosque de Tilos. A taxi/4x4 takes you from near Los Sauces 1000m up bumpy tracks to a slowly ascending walk following an irrigation canal up to the Marcos and Cordera springs through incredible tunnels! And then 1000m decent down a...More

Thank glyn h
Reviewed 2 February 2017

We decided to book a ' 5 tour package' - pre-booking in the uk meant an 8% discount. We did four hikes and one coach trip. The guides Jonas, Dominic ,Rosa and Sara were all excellent. They spoke good English and were informative and cheerful...More

1  Thank SkiptonWalker
NatourTravel, Gerente at Natour - Day Tours, responded to this reviewResponded 14 February 2017

Hola Walker, Many thanks for your comment, I´m sure the team will be pleased to see them. All the best and maybe see you some other time in La Palma. Jonás

Reviewed 31 January 2017

We used them twice on our trip. We are normally independent walkers. They are very professional and will take good care of you on their guided tours. The guides are excellent and speak may languages. We would use them again.

Thank dkw239
NatourTravel, Gerente at Natour - Day Tours, responded to this reviewResponded 3 February 2017

Hola, Many thanks for your nice words...we will keep the standarts high!!! Jonás

Reviewed 23 January 2017

We enjoyed our walks with Natour so much last year we did not hesitate to use them again this holiday. We went on 4 of their escorted hikes, different ones from last year. We had different guides this time and they were equally good. You...More

Thank Zinmist
NatourTravel, Gerente at Natour - Day Tours, responded to this reviewResponded 25 January 2017

Hello, Great to have you again in our hikes and thank you so much for your comments!!! Jonás

Reviewed 2 January 2017

Well organized excursions if you don't mind a lot of people with different abilities. The guides are mixed, from excelent (e.g. Jonas) to some that give almost no information. They are punctual in the pick up, but they just stop for 3 seconds, so don't...More

Thank travelant2017
NatourTravel, Gerente at Natour - Day Tours, responded to this reviewResponded 14 February 2017

Hola, Fisrt of all thank you for your nice comment dedicated to me! About the other little details let me explein ourself: - Every day and all around the island we have pick up places and fixed times, so if a client is not there...More

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Questions & Answers
dawnskers
10 August 2017|
Answer
Response from Sarai P | Property representative |
Hello, you can contact us in info@natour.travel or trough our website you can click in "contact us". Greetings from La Palma, Sarai Pais (Natour Team)
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