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Fusiom Spa - CLOSED

Review Highlights
Boundaries

The Spa was very cute, a great menu, and good service. The gentlemen that provided my service made... read more

Reviewed 16 April 2014
TonyaLetrice
,
Dallas, Texas
In need of a makeover

My massage was ok the staff very pleasant but the place needs a good spring clean and paint. The... read more

Reviewed 20 March 2012
Sukamakan
,
Waiheke Island, New Zealand
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Traveller Overview
  • Excellent38%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible18%
15 Apr 2014
“Boundaries”
23 Jun 2013
“A piece of Koh Tao in Madrid”
About
Fusiom is your Spa center in Madrid, is an encounter with the world of sensation and perception. Hearing, taste, smell, touch and sight. A place where time goes to feed the mind, body and spirit with Asian harmony.
Contact
Calle Alcala 55, 28014 Madrid, Spain
Barrio Salamanca
Website
+34 915 24 02 75
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Reviews (22)
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Reviewed 16 April 2014

The Spa was very cute, a great menu, and good service. The gentlemen that provided my service made me a little uncomfortable and was close to crossing the line. Once I set boundaries with him, the experience was good. My friends that had the female...More

Date of experience: March 2014
Thank TonyaLetrice
Estefania T, Director de Relaciones Públicas at Fusiom Spa, responded to this reviewResponded 24 April 2014

Dear TonyaLetrice, Thank you very much for your comment. We are glad to hear our therapist did not cross the line and that eventually your experience was great. The treatment you chose, "Princesa", consists on peeling on your body emphasizing on particular areas. We use...More

Reviewed 23 June 2013 via mobile

Been to moreThai massage place than Ican remember, including many in Thailand. And let me tell you, this one is possibly the best one yet. The new location in Alcala 55 is perfect. The staff is extremely kind and caring, and they really know their...More

Date of experience: June 2013
1  Thank YTenorio
Estefania T, Director de Relaciones con Clientes at Fusiom Spa, responded to this reviewResponded 8 August 2013

Santiago thanks !!!!! It's lovely reading feedback from customers and in this case so rewarding as yours. We work everyday to improve our service and your words gave us extra motivation to do so. Thank you again, you are really welcome !

Reviewed 20 March 2012

My massage was ok the staff very pleasant but the place needs a good spring clean and paint. The steam room wasn't hot when I got there so didn't have one. Any place that has the rooms in a basement need to work harder to...More

Date of experience: March 2012
1  Thank Sukamakan
Estefania T, Director de Relaciones con Clientes at Fusiom Spa, responded to this reviewResponded 8 August 2013

Thank you for your opinion Sukamakan. More than a year ago we experienced a flood that made our facilities suffer too much. To recover them to perfection we should have stop the business during more than 3 months. No sense. Finally we moved our premises...More

Reviewed 10 July 2011

Don't be fooled by the extensive menu of advertised services. I was suckered in by the promise of lomi-lomi, a form of dancelike, undulating Hawaiian massage that became a favorite of mine the first time I tried it. The actual service at Fusiom can be...More

Date of experience: June 2011
2  Thank MerryDevil
Estefania T, Director de Relaciones Públicas at Fusiom Spa, responded to this reviewResponded 8 August 2013

Sorry Merry !!!! Thank you for your words. Our proffesionals have been trained in Thailand. For this reason the Lomi-Lomi massage that we perform has obviously a kind of sweet and nice thai style. Most of our customers love our Lomi but thank you very...More

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