Estacion de Chamartin
Estacion de Chamartin
3
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The area
Address
Neighbourhood: Chamartín
How to get there
- Chamartín • 1 min walk
- Duque de Pastrana • 8 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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3.0
387 reviews
Excellent
56
Very good
116
Average
89
Poor
50
Terrible
76
Cernat C
1 contribution
Feb 2023 • Couples
We booked a train ride a month in advance, the last train to Valencia on that day, the next one was the next morning.
We arrived by plane and we were new in town, so it took us some time to figure out how to get to the railway station. We were running late and were in a hurry to cath the train. The acces from the metro to line 15, where our train was, is extremely difficut and hard to understand. When we finally dicovered where line 15 was, we started running to catch the train, but the railway station staff stopped us and made us take a longer route where security check was performed on our luggage and they made us take our jackets off. They placed everything on a scan device and then gave us back our luggage, but no jackets, and told us to run to catch the train. I, of course, asked to take our jackets back and they acted like they didn't knew what I was talking about. I had to jump in the scan machine and get our jackets myself, because they were not comming out, because they put them inside the machine without a tray, they had put them directly on the machine line. Needless to say, I arrived on line 15 only to see my train leaving.
We had to book a night at the railstation hotel, and pay 100 euro/night, because there were no trains leaving at night from Madrid to Valencia, only the next morning.
I don't understand how it is legal for random railway employees (not policemen) to check your luggage in a train station, for no rational reason, and to stop you from reaching your train for which you already paid. Who gave them that authority? Why there were security checks only on that train line and not on any other line? I don't know. All I know is that they didn't even knew how to use the scan machine, they didn't use a tray for Gods sake!!!
We arrived by plane and we were new in town, so it took us some time to figure out how to get to the railway station. We were running late and were in a hurry to cath the train. The acces from the metro to line 15, where our train was, is extremely difficut and hard to understand. When we finally dicovered where line 15 was, we started running to catch the train, but the railway station staff stopped us and made us take a longer route where security check was performed on our luggage and they made us take our jackets off. They placed everything on a scan device and then gave us back our luggage, but no jackets, and told us to run to catch the train. I, of course, asked to take our jackets back and they acted like they didn't knew what I was talking about. I had to jump in the scan machine and get our jackets myself, because they were not comming out, because they put them inside the machine without a tray, they had put them directly on the machine line. Needless to say, I arrived on line 15 only to see my train leaving.
We had to book a night at the railstation hotel, and pay 100 euro/night, because there were no trains leaving at night from Madrid to Valencia, only the next morning.
I don't understand how it is legal for random railway employees (not policemen) to check your luggage in a train station, for no rational reason, and to stop you from reaching your train for which you already paid. Who gave them that authority? Why there were security checks only on that train line and not on any other line? I don't know. All I know is that they didn't even knew how to use the scan machine, they didn't use a tray for Gods sake!!!
Written 15 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
46oceangirl
Westford, MA1,708 contributions
Apr 2023
We took the high speed bullet train REnfe (ave) to Valencia. Less than 2 hours from Madrid, ran on time! When you walk in the train station go to the right. Go through the scanners for baggage etc. Then look at the board for your train and it will let youj know what gate/platform your train is in. Go down escalators and then they scan your boarding pass, walk to your coach and all set. Smooth easy fast! Great way to see the middle of spain on the way to the coast. I'd do it again in a heartbeat.
Written 20 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
macedonboy
Glasgow, UK185,662 contributions
Jul 2019
Estacion de Chamartin is the "second" station of Madrid after Atocha. It's located well off the tourist circuit, but is the station used for Segovia and the international trains such as to Lisbon. I've used the station for both. The facilities are not on par with Atocha, but then it's not as import either. Regardless, there's plenty of useful shops while waiting for the train. The station is fairly easy to navigate, and information for departures as about as straight-forward as can be with both English and Spanish used for the information boards.
The last tie I used the station was for the sleep train to Lisbon. No problem getting on board and finding my berth. I've used sleeper trains, but can't remember the last time that I've had one quite as bumpy as this one. I kept being woken up every time the train braked.
The station is bright, modern and useful, so can't ask for any more than that.
The last tie I used the station was for the sleep train to Lisbon. No problem getting on board and finding my berth. I've used sleeper trains, but can't remember the last time that I've had one quite as bumpy as this one. I kept being woken up every time the train braked.
The station is bright, modern and useful, so can't ask for any more than that.
Written 8 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Perry B
Sydney, Australia2,578 contributions
Mar 2018 • Couples
The Chamartin Station facilities are excellent , and the whole thing is crisp, modern and new; also connecting well with various underground lines. We could connect well from Tribunal Station near the city centre. The Renfe Office is not as friendly and helpful as the Renfe Atocha StationOffice. Maybe Management needs to run more customer service training for employees, but we got to Segovia easily enough in the end.
Written 19 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LuckyTravelerRonaldo
Perth, Australia646 contributions
Oct 2016 • Couples
We arrived for our trip to Segovia and showed our electronic tickets as we had done previously and we're rejected from the line. We needed paper tickets. We were informed of the general direction we needed to head and we raced to where these could be obtained. The office was well hidden for further torment. The office people were delightful and very apologetic for such an unreasonable and concealed requirement. We raced back and caught our train thankful we always arrive a bit early to train stations.
Written 26 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NSL14
Philadelphia, PA98 contributions
Oct 2015 • Couples
Chamartin station is much smaller than its cousin Atocha. It's not as pretty either, but if you're looking to use it as a station, it's well organized and easy to get around, plus there are no secrets about where entrances are compared to Atocha. Unlike the humongous Atocha, at Chamartin it's easy to get help if you have a question or problem.
Just be careful that if you come here for a train, it's the right station and you don't want to go to Atocha.
As far as sight seeing goes, this isn't a place worth visiting.
Just be careful that if you come here for a train, it's the right station and you don't want to go to Atocha.
As far as sight seeing goes, this isn't a place worth visiting.
Written 2 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
friedbananas88
Kuala Lumpur, Malaysia217 contributions
Jul 2013 • Friends
We kept our luggage at the left luggage facility (5.20 Euro for a large locker, 3.60 Euro for a medium and 3.10 Euro for a small - for 24hrs or less) at Chamartin before leaving for a day trip to Segovia. Upon arriving back at the station in the evening at around 8.30pm, we looked around for a decent place to eat but were disappointed at the limited options. It's either fast food (Burger King), a sandwich bar (also limited food options) or buying a sandwich from the convenience store. Before we could decide, the convenience store which sold sandwiches closed (this was around 9pm or so). We ended up eating Burger King, which was crowded - I guess others felt the same way about the limited food choices available. Our overnight train to Barcelona was only at 10.30pm, so it would have helped if the shops stayed open a little longer.
My advice to travellers taking the night trains would be to eat in the city before arriving at the station, unless you're hankering for fast food or cold sandwiches. A plus point, however, is that the left luggage facility is well lit, air conditioned and seemingly secure - you have to put your luggage through a scanner before they will allow you to leave them in a locker, and there is also a security guard on duty.
My advice to travellers taking the night trains would be to eat in the city before arriving at the station, unless you're hankering for fast food or cold sandwiches. A plus point, however, is that the left luggage facility is well lit, air conditioned and seemingly secure - you have to put your luggage through a scanner before they will allow you to leave them in a locker, and there is also a security guard on duty.
Written 30 July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Still B
50 contributions
Mar 2018 • Solo
Good station with perfect interconnection with other trains (long distance, ave, albums) and also with normal trains, and metro lives Also!
Written 27 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kupunakane
Hawaii622 contributions
Apr 2015 • Couples
We arrived in Madrid at Chamartin. As with most major stations in large cities, the station is large and hectic. We had to stand in a fairly ling line in order to ask which line was the correct line for my question. But we did so and it was worth while.
A travel tip. Chamartin is quite a way from the city center and an expensive taxi ride. Long distance train tickets will have "Combinacion" or something like that printed in the left upper corner. (Sorry, I don't have my ticket so can't be sure if that is the correct word.) If you take your ticket to the proper window (you will have to ask--it was the left-most window when I was there) they will give you free tickets to take the local train to Atocha, or you can get off at any Metro stop along the way. It was hassle free and I am sure it was faster than a taxi would have been.
A travel tip. Chamartin is quite a way from the city center and an expensive taxi ride. Long distance train tickets will have "Combinacion" or something like that printed in the left upper corner. (Sorry, I don't have my ticket so can't be sure if that is the correct word.) If you take your ticket to the proper window (you will have to ask--it was the left-most window when I was there) they will give you free tickets to take the local train to Atocha, or you can get off at any Metro stop along the way. It was hassle free and I am sure it was faster than a taxi would have been.
Written 13 May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MrMink
Sydney, Australia148 contributions
Aug 2012
I just had to dash thru to get on an an Avant to Segovia - it was smoother and easier to find than Atoche Renfe which was a shocker! Prepare yourself for luggage scanning - a reminder of the Atocha tragedy
Written 5 September 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Que se puede hacer desde que cierran por la noche hasta la apertura
Written 25 August 2024
Tengo 45 min desde que llega mi avión a ka T4S hasta que sale ni tren de Chamartín...me dará tiempo? Me preocupa tema control de seguridad. Será un lunes al mediodía...
Written 8 January 2024
Hola hay WiFi gratis en la estacion para turistas q vienen del extranjero?
Written 24 May 2022
Tengo entrada para ver la exposicion de trenes. Exactamente donde esta ubicada la exposicion? Hay carteles? No conozco esa estacion
Written 2 February 2022
你好，有兩個問題麻煩你，第一個6月9號到馬德里坐火車到伯納烏遠方旅社Far Home Bernabeu,Calle de Las Mercedes13,Tetuan,6月10日7:15到Charmartin走路方便嗎
第二個到OURENSE11:57 然後轉搭12:03到SARRIA
請問6分鐘來的及搭車嗎，要換月台嗎
感謝你
Written 3 June 2019
Olá , gostaria de saber com que antecedência precisamos chegar para pegar o trem para Lisboa. Obrigada
Written 16 January 2019
Se já tiver bilhetes,penso que 16 a 20m é suficiente. Boa viagem!
Written 17 January 2019
buenos dìas,desde èsta estaciòn puedo ir a Burgos?
Written 10 January 2019
Si claro. De todas formas visita su página
Written 11 January 2019
My husband and I will be arriving at Atocha station, Madrid at 11:15 am. We would like to take a day trip to Segovia and understand trains leave from Chamartin station. We will need to get there from Atocha and also store our luggage. What is the quickest least expensive way to get to Chamartin and how much time should we allow.
Written 16 July 2018
There is inexpensive luggage storage right at Atocha. Line 1 of the metro will take you straight to Chamartín.
Written 17 July 2018
Nunca he ido a Chamartín, alguien sabe cuanto tiempo se tarda en cambiar del anden donde llega el alvia de Valladolid al cercanias c1, para ir a la T4?
Written 28 June 2018
Rapido, esta todo bastante bien ubicado pero tal y como antes te informo alguien puede que tardes mas en sacar el billete que en llegar si es que no lo tienes.
Written 2 July 2018
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