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Madrid City Tours

Open today: 09:00 - 18:00
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  • Excellent38%
  • Very good32%
  • Average14%
  • Poor9%
  • Terrible7%
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“day ticket”(25 reviews)
“hop on hop”(28 reviews)
Make the most of your trip to Madrid, the capital city of Spain, by taking a guided tour in Madrid to enjoy the colorful history and major attractions of this beautiful city. Madrid City Tours offers a wide array of Madrid excursions for individuals...more
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Hours Today: 09:00 - 18:00
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Carrera San Jeronimo 15, 28014 Madrid, Spain
+34 911 23 11 77
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Reviews (386)
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All reviewsday tickethop on hopenglish commentaryyour bearingsmajor sightsrouteearphonesstopseurostadium
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1 - 10 of 225 reviews
Reviewed 29 May 2018 via mobile

In high season, march to october, it seems there are every 6-8 minutes buses for the hip-hop city tours ( 'historico' and 'moderno') ! We took a 2 consecutive day ticket for our own ease n comfortability. But the earphone guide was somehow dissappointing, as...More

1  Thank marc d
Reviewed 24 May 2018 via mobile

We generally use the “Hop on hop off” buses in most cities we visit to orientate ourselves and to see the major sights we may want to visit later. Great value, especially if you are over 65, €9. Buses are very regular, about every 10...More

Thank SagaloutsTour
Reviewed 11 May 2018 via mobile

Expect waiting times of much longer than 30min at each stop. Very bad service and absolutely no information

Thank V A
Reviewed 5 March 2018

Whenever we visit a city we always start off with a city bus tour. It gives us a lay of the city and often points out new attractions we weren't familiar with. This tour had earbuds and tour in at least 6 languages. Starts in...More

Thank Gordon M
Reviewed 20 November 2017 via mobile

Not great value, walking with mobile phone guided tour goes as fast and is of better quality, An expensive boring tour, waste of lot of money when you are with more than one

Thank Paul R
Reviewed 24 October 2017

We enjoyed hop on hop off tours in Madrid. It was a comfortable, efficient and easy way to see the main Madrid sights. We were on both the Historical and the Modern tours. If not enough time, the Historical tour is slightly better in my...More

Thank Savvas123
Reviewed 12 October 2017 via mobile

We were on our way to Sevilla, stopped in Madrid for some hours. We bought tickets for a day and went to citytour by bus. We sat in the 2nd floor - and enjoyed. We listened guidance via earphones and see overwiew of Madrid in...More

Thank eleonoora2017
Reviewed 4 October 2017 via mobile

Bought a 2 day pass on this hop on hop off bus but on the 2nd day we had a problem getting on. All the buses were full. Had to wait for 5 buses to get on. They sell the tickets so they know how...More

Thank maryanne s
Madrid_City_Tours, Guest Relations Manager at Madrid City Tours, responded to this reviewResponded 9 October 2017

Dear sir/madam, We regret to inform you that we do not even sell these tickets on our website . I believe Your review of the poor service is on the wrong website. It is very unfortunate that you have experienced Madrid this way. We at...More

Reviewed 12 September 2017

Using Madrid City Tours (Red Bus) on the day the Cycle Race was in town was disappointing. Roads closed due to the Cycle Race which the company knew about (signs at the bus stops the evening before) but no plans put in place to deal...More

2  Thank Ciara H
Reviewed 7 September 2017 via mobile

The actual tour was in a nice air conditioned bus. The tour guide, Manuel, and bus driver, Raul, were very nice, helpful and knowledgeable. I would not recommend a multi lingual tour but would select a single language tour. My criticism would be that the...More

1  Thank VLAscher
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Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
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21 June 2016|
AnswerShow all 3 answers
Response from William T | Reviewed this property |
Sorry for the delay; was away. The Madrid City Tours about which I strongly complained were the half-day tours to the Escorial & Toledo. I do not know about the Hop-on Hop-off or City Bus Tours, but I would be very leery... More
Helene D
8 May 2015|
AnswerShow all 2 answers
Response from nvlinks | Reviewed this property |
Same here, I can only recommend the Red Bus tour....they were great.