Rome Tours & Transfers - Welcome Pickups

Rome Tours & Transfers - Welcome Pickups

Rome Tours & Transfers - Welcome Pickups
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Welcome helps you make the most of your travels by providing transfer services, essential products, pre-ordered tickets to top attractions, tips and tailor-made experiences led by locals. Let a local English Speaking driver to introduce you to Rome!
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  • jendebruin
    2 contributions
    5.0 of 5 bubbles
    Efficient and felt rest-assured
    This service was very convenient and nice to know what the cost is will be up front and pay online. Our driver picked us up 5 mins early, drove well, and was polite. We were happy and felt safe with the service. Would highly recommend!
    Visited January 2024
    Travelled with family
    Written 15 January 2024
  • 715Sheila
    Perth, United Kingdom39 contributions
    5.0 of 5 bubbles
    Great experience
    I’ve used Welcome Pickups a few times in different countries. When we landed in Rome our driver was waiting for us. He took charge of our cases and led us to his vehicle. On the return journey which was an early start our driver was 15 minutes early. On both occasions the drivers have been very polite, driven very well, had lovely comfortable vehicles. I like how you pay up front, theres no hidden charges and you are not trying to find a taxi. Its always a good experience with Welcome Pickups
    Visited January 2024
    Travelled with friends
    Written 22 January 2024
  • Edd P
    Austin, Texas4 contributions
    5.0 of 5 bubbles
    Perfect FCO transfer to Rome
    I used an airport transfer from FCO into Trastevere in January 2024. It all went off perfectly, the driver was on time, let me know via WhatsApp that he was there, and delivered us safely (no small feat with Roman drivers) with all of our bags. He was courteous and efficient.
    Visited January 2024
    Travelled with family
    Written 28 January 2024
  • V D
    Columbus, Ohio5 contributions
    5.0 of 5 bubbles
    Great driver
    Emiliano from Welcome Pickups was a great and skillful driver. He picked us up from FCO airport and helped us with our bags. He gave us good insight on Rome and its attractions. Highly recommend Emiliano and Welcome Pickups.
    Visited April 2024
    Travelled with family
    Written 29 April 2024
  • yellow11yellow
    1 contribution
    5.0 of 5 bubbles
    A MUST for traveling!
    You MUST book this company when traveling! My driver, Stefano, in Rome was amazing! Not only did he personally meet us inside the airport, he gave us a mini tour as we drove through the city. It’s the ONLY way to travel when arriving in a new city. Great job!!
    Visited May 2024
    Travelled with family
    Written 7 June 2024
  • IndistincChatter
    10 contributions
    5.0 of 5 bubbles
    Great Airport Drop Off Experience
    We used the service to get picked up at our apartment in Trastevere. I booked the day before our flight, there is a 24 hour requirement. It was easy to book online and communication was great. Our driver was extremely professional. It took around 40 minutes to get to the airport on a Saturday morning.
    Visited June 2024
    Travelled with family
    Written 30 June 2024
  • Andy B
    2 contributions
    4.0 of 5 bubbles
    Great product and service for premium price
    Welcome pickups reservation process was simple and straightforward. I thought their rates were slightly higher but it gave me peace of mind that there will be someone to pick me up in a strange country. Word of caution: you should reserve pickup service at least couple of days before your trip so you can get the driver and vehicle details before you travel. Lastly, if you have a connecting flight to your final destination and you miss it either by delays or your fault, don’t expect the original driver to wait for you more than an hour. In that case as soon as you find out, communicate with your driver through their app or driver’s WhatsApp number. Most likely you will need to cancel your original reservation and create new one. But the new reservation might not guarantee you timely driver details and/or pickup.
    Visited July 2024
    Travelled with family
    Written 31 July 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.5
4.5 of 5 bubbles667 reviews
Excellent
573
Very good
24
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Pentaralpha
Toronto, Canada15 contributions
5.0 of 5 bubbles
Jul 2022
We were looking for a reasonable priced transfer from airport to hotel and came across Welcome Pickups after some online searching. They were well-reviewed, they provided a quote immediately via their website and the quote was extremely reasonable. You pay in advance online so you don't have to worry about payments in cash or paying at the end of the trip.

We used their service to and from Rome FCO to our hotel. Our drivers were pleasant, relatively fluent in English, courteous and their cars were well-kept, clean and comfortable. They made good time in both cases and made pleasant light conversation. At no point did either driver drive aggressively or uncomfortably. The drivers were generally punctual (our driver for our hotel to FCO was about 15 mins late in the early morning, but he communicated with us on his timing before hand).

I highly recommend this service. For travelers looking for a stress free, reasonably priced transportation solution that will be there when they say they'll be there and provide courteous, professional service - this is the service for you.
Written 25 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trystan O
2 contributions
5.0 of 5 bubbles
Sept 2020 • Friends
We we a group of 5 who had arranged for transport from Rome Fiumicino to the city centre and back. Welcome pickups were very professional on both journeys and more importantly it felt very safe. For what a taxi costs to the centre, it was well worth a couple of extra £’s to ride comfortably and safely. Would use again in the future
Written 18 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a pleasure to have you! We do hope you won't hesitate to book your transfers with us again, whether in a big or small group. Stay tuned for offers and updates! To many more happy and safe travels! We wish you all the best
Written 22 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Natalie H
1 contribution
1.0 of 5 bubbles
Sept 2023 • Family
I found Welcome Pickups through a travel agent when planning a dream trip with family to Italy, including a day at the 2023 Ryder Cup. Round trip transportation to the golfing event was scheduled and “confirmed” days in advance. On the day of the event, they drove my family members to the golfing event but then canceled the return trip on that very day (only after having seen the traffic headed back into Rome). They left my family stranded 45 minutes outside of Rome which then negatively effected a scheduled and prepaid private tour of the Vatican City (nearly $500). I have no doubt the scheduled and confirmed driver simply did not want to deal with the admittedly very dense traffic that day. They claim their “cancellation policy” allows for such as long as it is not within 2 hours of the pickup time. They refused me a refund for the prepaid fee of $90 (one way) but offered me a “worthless” coupon for future services…. Which I will never use again and caution you against as well. This company has no honor or accountability in my opinion.

Natalie Hoshaw, MD
Written 27 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Natalie, sorry to hear about what happened to your trip. This is not the kind of service we would like you to experience with Welcome. We would like to assist you regarding this. Please kindly reach out to us at hello@welcomepickups.com and provide the order number so the Complaints team can check on this and assist you further. Thank you for your time and for bringing this to our attention.
Written 27 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura M
12 contributions
3.0 of 5 bubbles
Sept 2020
Our driver was at the Rome Fiumicino airport even though we'd landed quite a bit earlier than scheduled, and he was clearly showing our name. Prior information about our driver, Simone Cinelli, was also very good and included his photo, vehicle registration and contact phone number. The drive to our apartment was very comfortable. The separate message about our return journey stated that Simone would also be taking us back to the airport. It had the same name, same photo, same vehicle reg, same mobile number BUT it definitely wasn't the same person. Whoever it was also drove so quickly that they managed the journey in about 25 minutes, when the inward journey took about 40 minutes. There was a little less traffic but I'm not convinced that much less. This has unfortunately reduced our rating from Excellent to Average - sorry Simone you were great. Shame we didn't have you for our return journey!
Written 28 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your feedback. Rest assured that we have followed up on the situation internally, and this matter has been passed on to our driver department. We sincerely hope you'll consider using our services again in the future, to see just how dedicated we are to making a positive change. We wish you all the best
Written 6 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AlisonPH59
Reading, UK35 contributions
5.0 of 5 bubbles
Oct 2022
Having understood that our AirBNB host would help us arrange an airport transfer, we were let down the day before we travelled and other recommended companies had no availability. Welcome Pickups came to the rescue. The price was competitive with other quotes and our driver was there when we got through the airport, despite the flight being delayed. The car was a very clean luxurious Mercedes and our driver Roberto was smart, friendly and professional. We used the same service and Roberto drove us back to the airport a few days later. Everything went smoothly and I'd use Welcome Pickups again, whether in Rome or another city.
Written 31 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SMoreira
Draper, UT6 contributions
5.0 of 5 bubbles
Apr 2023
We booked a transfer from and to the Rome Airport so we wouldn't have to worry about getting a taxi or public transportation with 4 people (including my 82 year old mom). It was great having someone waiting for us and not having the stress of getting all of us to our Airbnb in Rome. At the pickup time, our driver was on time and went over and above to get us "door to door" from our airbnb to the rental car at the Rome airport. Both drivers were prepared with a car/van sized for 4 people with luggage. Will definitely use this service again!
Written 22 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JFishe
Seattle, WA120 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
We were two couples with limited time in Rome, 1 first time couple and 1 couple who have been to Rome numerous times. And while I generally just grab the Leo Express from the airport, I though utilizing a car service would be a better option based on time & having ‘newbies’ with us. Communication with Welcome pickups was easy, & efficient. Our Driver, Massimo, was an absolute joy. He was prompt, helpful and shared some excellent suggestions for gelato and snacks while driving into Rome. He also pointed out historical sites & a few facts about Rome. You can’t get that service on the Leo Express !
Massimo was also our return driver and again was right on time and communication was stellar. The cost of having welcome pickups and Massimo provide this service is only slightly more than 4 people taking the Leo Express and is so so so much more convenient and easy ! I would highly recommend Welcome Pickups and Massimo and will be utilizing their services for our next trips.
Written 8 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mostro P
1 contribution
5.0 of 5 bubbles
Sept 2021
Needed pick up from FCO airport to a village one hour driving from the airport and a return journey two weeks later.
The first leg run smoothly whilst the return might have been a problem due to Alitalia's staff blocking the motorway.
Thanks to the driver flexibility and continuous communication, we managed to anticipate the pick up time to allow for possible route diversions and all went well.
Written 28 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. We really appreciate your feedback and hope you will use our services again. We wish you many more happy and safe adventures. All the best
Written 29 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leanne S
11 contributions
1.0 of 5 bubbles
Jun 2024 • Solo
We booked a transfer from Rome Termini back to our hotel and the driver never showed up. Their website and their booking process says you can use PayPal and you cannot. Confirmation also says they will directly contact you with driver and vehicle information and they do not. I would not recommend.
Written 14 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Leanne! Sorry to hear about what happened. This is not the kind of service we would want you to experience with Welcome. Please reach out to us with your booking details at hello@welcomepickups.com and our team will assist you regarding this. Thank you for your time and for bringing this to our attention.
Written 14 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vee
21 contributions
5.0 of 5 bubbles
Nov 2021 • Couples
Mr. Hussein was our driver to the Rome - Fiumicino Airoport. Absolutely lovely and professional gentlemen, he was ahead of the pick up schedule to make sure rain and morning commute wouldn’t spoil our arrival to the airport. He assisted with the luggage, skillfully navigated tiny streets of Rome and was wearing a mask throughout our journey.

Top Notch service! for reasonable price . Thank You!
Written 15 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review! Discover more about us by following us on social media to get updates, offers and your daily dose of travel inspiration and mostly, don't hesitate to use our services again in one of our 67 destinations worldwide! We wish you all the best
Written 16 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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ROME TOURS & TRANSFERS - WELCOME PICKUPS (2024) All You Need to Know BEFORE You Go (with Photos)

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