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Rome-Airport net Tours

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Address: Via Concordia 40, 00183 Rome, Italy
Phone Number: +39 338 811 7116
Website
Description:

Rome's No 1 Airport Transfer Service. Civitavecchia Port transfer. Need a...

Rome's No 1 Airport Transfer Service. Civitavecchia Port transfer. Need a private Rome airport transfer? Book an arrival transfer in Rome and you will be met and transferred conveniently to your hotel in the center of town. Intelligent Flight Monitoring.

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TripAdvisor Reviewer Highlights

Read all 75 reviews
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Still excellent!

This was the third time that I have used this company in the last eighteen months. Service is still excellent and the vehicles are virtually new. We were met at the airport and... read more

5 of 5 bubblesReviewed 20 September 2016
sendumdown
,
UK

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75 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Lincoln
Level Contributor
63 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 96 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

We booked a shared transfer from Civitaveccia cruise terminal to Fiumicino airport. I was under the impression that we would have a smart "luxury" mini bus. What arrived was a tatty, dented vehicle with accident damage, cigarette burns on the upholstery, missing and broken seat belts and two of the rearward facing seats, angled rearward, making it a very uncomfortable... More 

Helpful?
Thank CandSLincoln
Mauro C, Manager at Rome-Airport net Tours, responded to this review

Dear Customer I am a bit puzzled. As, your van (Renault Traffic is certainly a standard van and not luxurious as a Mercedes, but still dignified and good) has 6 months of life, the seat belts are present (the van is new, the belts are compulsory, there are no cars without belts in Italy) and fully functional, of course. It... More 

Falkirk, United Kingdom
1 review
1 of 5 bubbles Reviewed 23 October 2016

We booked this service for a private transfer between the airport and the port. According to the paperwork the driver will meet you with your name on a card at the arrivals door. Beware, there are 2 exits at the arrivals door and many taxi drivers but none for us . After many phone calls and taking turns to check... More 

Helpful?
Thank joyceacadian
Mauro C, Manager at Rome-Airport net Tours, responded to this review

Dear Customer, first of all, I'm sorry you had a bad experience with our service. We do more than 1,600 services per month, and unfortunately it is a statistical fact that something does not go well with someone. I want to clarify that in Fiumicino Airport the misunderstanding has been exacerbated by the fact that you were looking for a... More 

1 review
1 of 5 bubbles Reviewed 29 September 2016 via mobile

We waited more than 2 hours. The driver did not show and did not call us. Office was avilable on and off from 9:30 only (after 1.5 hours of waiting). Very dissapointing experiance ....

Helpful?
Thank Hanan B
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

Dear Guest Sorry for the problem, we tried to assist at the airport. We too have looked for you and waited for about 1 hour (you've not been waiting for two hours, who waits two hours ?! Not even us.). The problem lies in the method of communication. You wanted to be contacted only by Whatsapp. And in certain cases... More 

UK
Level Contributor
69 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

This was the third time that I have used this company in the last eighteen months. Service is still excellent and the vehicles are virtually new. We were met at the airport and again the following day transported from our Rome hotel to the cruise terminal. Drivers were courteous and the standard of driving was very high. I will of... More 

Helpful?
Thank sendumdown
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

Thanks so much for your kind words, and for being our loyal customer. Kind regards Mauro More 

Greenport, New York, United States
Level Contributor
104 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 13 September 2016

We used Rome-Airport from Civitavecchia to Fiumicino at the end of our cruise. Driver was waiting for us when we got off the ship. He was very helpful and courteous. The vehicle was clean and comfortable with air conditioning. Good service. Would recommend.

Helpful?
1 Thank John G
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

It is our goal to have happy guests. Thank you so much. Sincerily Mauro More 

1 review
5 of 5 bubbles Reviewed 31 August 2016 via mobile

We had 3 transfers while in Rome and we couldn't have asked for better service. They were all on time, plenty of room for everyone in the vehicles (we were traveling with 8 people), friendly and efficient service:)

Helpful?
Thank Lisa B
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

We always try to do our best. We are pleased to have succeeded. Thank you so much Best regards Mauro More 

Toronto, Canada
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 18 August 2016

Our driver did not speak English as was promised and struggled to understand simple questions. He also did not understand certain location names in English. No descriptions were given of places we were. We were dropped off to photograph buildings, but beyond the obvious monuments, sometimes we were just taking random photographs without knowing where we were. The tour was... More 

Helpful?
Thank Liz C
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

Hello first of all I am sorry that our service has not gone well. A negative comment, it shows that the service is not liked. I have received your email too. What surprises me is: David, the driver who has made your service speaks excellent English (his mother is English), it is impossible that he did not speak English and... More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 August 2016 via mobile

Friendly, expert and good speaking driver, it took me 3 mnts to get all confirmed even in short notice Big clean car As expected the best service Thanks

Helpful?
Thank mbmqat
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

Thank you so much from all the staff Kind Regards Mauro More 

2 reviews
4 of 5 bubbles Reviewed 18 July 2016

We booked a Hotel to Port transfer with a 2-hour city tour. The driver was on time, professional and the minivan was perfect for three people. My only word of caution is adding on the 2 hour city tour option, which should only be booked if you know where you want to go in Rome and/or if you speak Italian.... More 

Helpful?
Thank Chris T
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

We always do our best. Please remember, the driver is not a guide, so the informations are limited, and for this reason our price is so convenient. Thank you so much and regards Mauro More 

Knutsford
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 15 June 2016

We booked 4 trips with these guys whilst in Rome. From and to our Cruise Ship and then to and from Rome to the Airport. They were absolutely flawless. Arrived on time or early for every trip and we were never left worrying that they weren`t coming and they were always easy to find. I would absolutely recommend you book... More 

Helpful?
Thank PisteBadger
Mauro C, Direttore generale at Rome-Airport net Tours, responded to this review

It was a pleasure having you as guests in our fleet. Thank you so much! Kind regards Mauro More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?