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Fattori Car Service - Day Tours

#403 of 1,620 Tours in Rome
Rome, Italy
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About Fattori Car Service - Day Tours
Fattori Car Service is a car rental with driver company specialized in Rome Airport Transfers. We provide our customer with an high quality car service and the best rates for rome airport transfers from Rome Fiumicino Airport, Ciampino Airport and also transfers to the Civitavecchia port.Thanks to our experience in the chauffeur car hire field, we also offer to our customers unforgettable tours and excursions to the most beautiful Italian cities, Rome tours, shopping tours to the main outlets of the Capital and special services such as private car hire with driver for weddings, conventions, meetings and transfers to Hospitals and private clinics.
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Fattori Car Service - Day Tours
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Greg wrote a review Oct 2019
7 contributions
What an amazing service. First from the airport into Rome to our hotel. One word Perfect. From the hotel to the Civitavecchia port. Perfect. From Civitavecchia port to the airport. Perfect. All three drivers were very polite, helpful, on time and friendly. The vehicles were clean and tidy. I can absolutely recommend this taxi service ;-) Last but not least that were always online via Whatsapp if one had any questions. Fantastic allround and complete service ;-) <3
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Date of experience: September 2019
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Chuck C. wrote a review Jun 2019
5 contributions1 helpful vote
My wife and I definitely recommend this. The trip from the Cruise Port to the Hotel was excellent. The car was nice and private.
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Date of experience: May 2019
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Grimesh wrote a review Mar 2019
1 contribution
I booked this car service on line in advance and was anxious. Absolutely no need to have been. They were exceptional. They communicated in advance and driver there on arrival and very helpful and friendly. Excellent vehicle. Before department at end of our amazing weekend they contacted us again to confirm details. Again prompt service, driver and vehicle. Would highly recommend this service. We will be back. Thank you all so much 🏈🍀
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Date of experience: February 2019
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Stephen S wrote a review Nov 2018
Niagara-on-the-Lake, Canada35 contributions5 helpful votes
Excellent service for our transfer, both to and from Rome FCO Airport to the cruise port at Civitavecchia Highly recommend this company. Nice clean cars and knowledgeable drivers
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Date of experience: November 2018
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peachesmesley wrote a review Oct 2018
Ottawa, Canada183 contributions46 helpful votes
After checking out a number of companies for a transfer to civitavecchia, we opted to pay the higher fee of 119 euros because they guaranteed a sedan. I have a mobility limitation and cannot climb steps. I am writing this review from the back of a 9 person van with no suspension. The driver showed up with this very large van. Even though the driver called, company refused to send the car we had booked. My husband, who has a bad back, had to carry me up into the van. We are bouncing around in the very uncomfortable back seat. This is a nightmare! A terrible start to our special birthday cruise. Please do not believe anything they tell you. They lied to us and will lie to you.
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Date of experience: October 2018
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Response from RomeTransfers, Direttore at Fattori Car Service - Day Tours
Responded 30 Oct 2018
What he says does not correspond to the truth, the cost of 119 euros is not the highest rate you can check as other companies apply a much higher price. In the booking the customer did not communicate to have a wheelchair (which is also an exceptional baggage) and did not communicate to have any mobility difficulties, this said we had in any case arranged the transfer with a standard sedan being two people with 2 large luggage . At the time of the transfer, the car that was to take the customer was being delayed due to traffic and bad weather on Rome, and to ensure the transfer within the required time we sent the first available vehicle, in this case a Minivan, noting the disappointment on the part of the customer to see a Minivan and despite having explained the reasons, we mentioned that he could cancel the reservation and take a local taxi that was also available, but wanted to take advantage of our service and then leave a negative comment to our company, damaging our image. We can provide customer reservation to show our good faith.
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