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Boutique Nespresso, Rome

40 Reviews

#370 of 473 Shopping in Rome

Gift & Speciality Shops, Shopping

Piazza di Spagna 34/35, 00187 Rome, Italy

+39 080 039 2029

Website

Review Highlights

“Disappointnent even for Nespresso Club Members”

Went here to try some new capsules released this autumn. As I entered the botique, I obviusly... read more

Reviewed 24 November 2017

Alexander-Gregoriv

via mobile

“Terrible and arrogant service”

Has been in lots of Nespresso boutiques throughout Europe, since I go there to buy lots of pods... read more

Reviewed 18 September 2016

john_busuttil

Island of Malta, Malta

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Overview

3.0

40 reviews

Excellent27%
Very good20%
Average15%
Poor5%
Terrible33%

24 Nov 2017

“Disappointnent even for Nespresso Club Members”

18 Sep 2016

“Terrible and arrogant service”

Suggested Duration: < 1 hour

LOCATION

Piazza di Spagna 34/35, 00187 Rome, Italy

Campo Marzio

CONTACT

Website

+39 080 039 2029

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1 - 10 of 13 reviews

Alexander-Gregoriv

Reviewed 24 November 2017 via mobile

Disappointnent even for Nespresso Club Members

Went here to try some new capsules released this autumn. As I entered the botique, I obviusly waited that one personnel came to me with a smile and that prepared me a coffee. As I need to say, free coffee degustations are ONLY reserved for...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

john_busuttil

Island of Malta, Malta

3120

Reviewed 18 September 2016

Terrible and arrogant service

Has been in lots of Nespresso boutiques throughout Europe, since I go there to buy lots of pods since in Malta they do not sell them. Was trying to taste some new ones but the girl in charge was really arrogant, looking at me with...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Amre M

Jeddah, Saudi Arabia

16753

Reviewed 30 August 2016 via mobile

Rude staff and terrible customer service

Terrible customer service and rude staff. Went there to try the new flavor and they refused at first to let us try it. After knowing that we bought 20 packs two days earlier, they offered to let us try. I didn't try it just to...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Serene536

Singapore, Singapore

1126

Reviewed 15 June 2016 via mobile

Inconsistent service

Was served by one staff who gave great recommendation and demonstration on the Aerocinno3 which I bought. His other colleague was just strange and rude, telling me that the coffee with milk which was just served is not for consumption but for demo only. I...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Elham S

3815

Reviewed 29 February 2016

A bit expensive, but good coffee and cake

Although it has a modern and unique design, it is not cosy, the table for 2 people was so long that we could not enjoy talking to each other. I had latte macchiato with a chocolate cake which was great but having a good coffee...More

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Jon e

Washington DC, District of Columbia

Reviewed 29 December 2015

horrible service, rude staff

From the moment my wife and I walked in there, we felt unwelcome. Our waitress chose to ignore my wife's request for a bottle of water. Dessert prices were unreasonably high...a total waste of our time and money.

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Claudio R

Reviewed 28 December 2015 via mobile

Very unfriendly

I'm a loyal nespresso customer and I've been buying their coffee in many different countries but only in this location wasn't I offered a complementary coffee after my purchase. And when I asked for one I was told by an extremely unfriendly shop assistant that...More

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zzzoeyhululu

Beijing, China

Reviewed 7 December 2015 via mobile

Unfriendly

Worst experience ever! I speak English and just want to buy some capsules. I want to let her give some suggestions and give an explanation of those flavors in English. She just stand there and seems doesn't want to talk to me and explain. Would...More

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Michelle B

151

Reviewed 14 October 2015 via mobile

Poor service don't go here

We are from the US and love our nepresso. Been to a few boutiques in the US and in other countries and have never been treated so poorly. So I would not go here. Wouldn't even give it a 1star

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steveandgerry

Inverness, United Kingdom

289105

Reviewed 24 June 2015

Great coffee in the heart of Rome's luxury streets

Had the chance to try the new coffee special. Staff friendly and multi lingual. Good look at crockery, coffee makers etc. shop window for the brand - lots of people doing order and collect of coffee pods, so very popular here in Italy as well...More

Ask steveandgerry about Boutique Nespresso, Rome

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Nearby

Campo Marzio

From its original role as ancient army training fields
to its present-day identity as one of the city’s most
desirable neighbourhoods, the Campo Marzio is the best
place to get lost in Rome. Gorgeous Renaissance and
Baroque palazzos line the streets, and are filled with
enticing boutiques and food shops. By day, Rome’s
best-dressed denizens criss-cross its streets in a
fashionable parade of errands, occasionally pausing to

...More