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Address: Via Riccardo Wagner 5, 90139, Palermo, Sicily, Italy
Phone Number:
+39 091 589429
09:30 - 18:00
Open now
See all hours
Sun - Sat 09:30 - 18:00
Recommended length of visit: 1-2 hours
Book In Advance
and up
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TripAdvisor Reviewer Highlights

Read all 202 reviews
Visitor rating
  • 32
  • 26
    Very good
  • 24
  • 15
  • 14
not the best of Sicily

There's a grunginess about Palermo that dampens enthusiasm. Compared to Taormina or Agrigento or Syracusa, I would put Palermo on the low list of priorities.

3 of 5 bubblesReviewed 31 October 2016
hickory, nc

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202 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Level Contributor
41 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Arrived in Palermo on a cruise ship, greeted by city sightseeing & bought 2 tickets. Bus crew totally unhelpful supposed to be every 30 minutes. Came out of the Palace at 2.00 & waited 45 mins to find there were no more buses. Surely they should run until the ship is due to depart. When we were dropped at the... More 

Thank chickenpieHampshire
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 November 2016

We disembarked from the ship to MANY horse drawn carriage drivers vying for us to take a tour of the city,,,they wouldn't take no - ourdriver spoke no English..that should have been a clue -he was charming and we finally "gave in" - he said 50 Euros for an hojr tour then took us on a WILD ride on sidewalks... More 

Thank 976kirstinr
hickory, nc
Level Contributor
241 reviews
100 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed 31 October 2016

There's a grunginess about Palermo that dampens enthusiasm. Compared to Taormina or Agrigento or Syracusa, I would put Palermo on the low list of priorities.

Thank aphrab
Lincolnshire, United Kingdom
Level Contributor
130 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 31 October 2016 via mobile

Regrettably I damaged my foot as I arrived in Italy for an 11 day holiday so when we had four days in Palermo (we'd normally walk everywhere) taking a double deck open top bus tour was ideal. Expensive: I believe we paid about 30 Euros each that gave 24 hour hop on hop off (there's a joke in there somewhere)... More 

2 Thank bucketlistman2014
Level Contributor
71 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 20 October 2016

We took this tour to familiarize ourselves with the city. The headphones were constantly cutting out despite trying a number of different locations on the bus. The tour provided some history of the city but there were long periods of just music playing on the headsets. They played the sound over the loudspeaker on the bus in the predominant language... More 

Thank Mike D
Glasgow, United Kingdom
Level Contributor
83 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 6 October 2016

I do appreciate these city bus tours as i find them a great way to get your bearings - especially if new to town. Finally managed to " hop on " despite it being 25 minutes late. Paid the fees and had to ask for the headset. Quite a few of the jack points for the speakers were not working... More 

Thank Crossman51
Brussels, Belgium
Level Contributor
121 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 27 September 2016 via mobile

Good service, and very helpful young lady. The commentary was obviously spoken by a bilingual lady (I am bilingual myself) and was excellent in English, especially as she did not murder the Italian names. I would just have wished for a little more detail at times. Thoroughly recommend.

Thank Calpurnia33
Grantham, United Kingdom
Level Contributor
245 reviews
148 attraction reviews
common_n_attraction_reviews_1bd8 226 helpful votes
2 of 5 bubbles Reviewed 20 September 2016

This is an expensive way to see the sites and a lot of time is spent going around streets that are not tourist orientated because of the one way system. Buses did not run on time and we wasted lots of time waiting for a bus that did not turn up after 1 hour wait. English translation good. Would not... More 

1 Thank donnison44
Derbyshire, United Kingdom
Level Contributor
282 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 185 helpful votes
5 of 5 bubbles Reviewed 17 September 2016

We are fans of open top tour bus rides because you're given an immediate sense of scale and layout of the city. With the added advantage of making your own 'to visit' list. This particulat tour is a genuine hop-on, hop-off bus with stops in all the right places. Very professional commentary. 20 euros per person might seem expensive but... More 

Thank caribbeanskipper
Is-Swieqi, null, Malta
Level Contributor
31 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 12 September 2016

Spends too much time in city centre 'as stops are rather apart. Badly served on the trip to Monreale as company used an open sided smaller bus when forecast was for rain and everybody got drenched - no consideration for clients. Driver and assistant were protected of course. Had to return to hotel disappointed

Thank Edgar R
TommasoRandazzo, Responsabile reception at City Sightseeing Palermo, responded to this review

Dear customer, we are sorry that your experience on board Palermo City Sightseeing was not fun, but the line to Monreale, which is six times daily, must necessarily operate with a small open top bus because of the roads of the beautiful town Arab-Norman. Our open bus formula unfortunately takes into account the possibility of being wet by rain in... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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