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Review Highlights
The worst experience ever!!!!!

Me and my friends arrived at Villa Costanza, we tried to buy tickets, but BOTH of machines didn't... read more

Reviewed 12 July 2018
Марія К
AFTA Bus Line Targets US Tourists for Outrageous Bus Fines to the Unsuspecting Visitor

UNBELIEVABLE! So the first day in Florence after riding the train from Venice, we buy bus passes... read more

Reviewed 2 July 2018
Rainy M
Alexandria, Virginia
via mobile
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Traveller Overview
  • Excellent6%
  • Very good10%
  • Average5%
  • Poor10%
  • Terrible69%
9 Oct 2018
“Do your research! ”
22 Sep 2018
“Bus to Siena”
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Florence, Italy
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1 - 10 of 15 reviews
Reviewed 9 October 2018 via mobile

We stayed in Florence for 5 nights and used the trams frequently each day. Yes you can get caught out but only for not understanding the rules! It very clearly states all over the trams the consequences of not validating a ticket and even has...More

Thank lou-be-lou1
Reviewed 22 September 2018 via mobile

Lovely trip to Siena on the bus. Go to the bus station down behind the train station, they speak English both at the information desk and the ticket office. Very helpful. Buy your ticket there and back, you get two, you must validate one in...More

Thank Chrisgale
Reviewed 12 September 2018 via mobile

The Tram is very easy to use once you know the rules. Purchase your tickets in advance. There is one machine at the train station (that is all we could find). At the machine, You choose the language so you can get instructions in English...More

2  Thank Lori A
Reviewed 12 July 2018

Me and my friends arrived at Villa Costanza, we tried to buy tickets, but BOTH of machines didn't work, at all. We gave a try to buy a ticket with a tram driver, which was not possible and we got off the tram and tried...More

Thank Марія К
Reviewed 2 July 2018 via mobile

UNBELIEVABLE! So the first day in Florence after riding the train from Venice, we buy bus passes from the Hilton shuttle driver and board the ATAF tram. Within 30 seconds two men approach my fiancé and me and immediately start asking for tickets and passports....More

2  Thank Rainy M
Reviewed 15 June 2018

There are some things you must know before riding the buses in Florence. First of all, you MUST have a ticket, and you must stamp your ticket on the bus the first time you get on one. Tickets can be purchased at many locations, such...More

4  Thank Maggi713
Reviewed 23 March 2018 via mobile

If you use this mode of transportation be prepared to be fined! Out to scam tourists who do not know the rules!

1  Thank John V
Reviewed 23 March 2018 via mobile

I'm travelling arround europe 6 years and florence public transport is worst than in Albania. No onformation, rude drivers (do they have licence) and prices different on each corner. Unfortunetly taxis are bloody expensive so if you want to go somewere you have to use...More

3  Thank Michał B
Reviewed 21 December 2017

It can be confusing but if you're used to trams/busses in Europe this system is easy, cheap and gets you to all the main attractions. I never could find a route map but there are signs posted at each stop with the routes and times.Like...More

1  Thank Jim M
Reviewed 23 September 2017 via mobile

Today, I am extremely upset by this city because I have be stolen .€200 by the bus company ataf. I know travelling in a new city is extremely difficult in a new environment for a tourist. Therefore, to avoid unpaid and ticket issue, we usualy...More

3  Thank thinkerhk
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