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Four Seasons Hotel Spa
Four Seasons Hotel Spa
5
Temporarily closedClosed until further notice
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Neighbourhood: Florence Historic Center
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2,671 within 3 miles
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5.0
45 reviews
Excellent
38
Very good
4
Average
3
Poor
0
Terrible
0
Rowan R Cortona
Cortona, Italy287 contributions
Feb 2021 • Couples
This is a really great Hotel.
The Palazzo is huge and marvellous.
The sculpture garden is amazing and beautiful.
The service is professional but also very friendly.
My only criticism is the wine list. It is missing many really good Italian wines which normally attract quite reasonable prices. My wife loves pinot Grigio and there was only one wine on the menu ( which was quite extraordinary Ferus-??)
But Overall we certainly recommend this great Hotel
The Palazzo is huge and marvellous.
The sculpture garden is amazing and beautiful.
The service is professional but also very friendly.
My only criticism is the wine list. It is missing many really good Italian wines which normally attract quite reasonable prices. My wife loves pinot Grigio and there was only one wine on the menu ( which was quite extraordinary Ferus-??)
But Overall we certainly recommend this great Hotel
Written 6 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear rowanr1955,
First of all, thanks so much for choosing us and leaving a review after your experience.
We are delighed to read that you enjoyed our property, service and garden, and you would recommend our Hotel. Thanks for the suggestion regarding the wine list, which we will surely consider in order to improve furthermore our wine offer.
Looking forward to your next visit.
Best regards,
Vito Mollica
Executive Chef and Director of F&B
Written 16 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiona GVP
Austin, TX262 contributions
Aug 2015 • Solo
Earlier in the year I came here to go to the salon and spa.
The salon was small and quiet. My hairdresser spoke in a mixture of english, french, and italian, which was very charming. He managed to get the color of my hair the exact shade I had wanted, which is actually an amazing feat!
Afterwards I had a massage in the spa. I felt totally relaxed and at ease. The lounge had water and small snacks that you could eat while reclining on adorable daybeds.
Overall it's one of the best experiences I've had in Florence.
The salon was small and quiet. My hairdresser spoke in a mixture of english, french, and italian, which was very charming. He managed to get the color of my hair the exact shade I had wanted, which is actually an amazing feat!
Afterwards I had a massage in the spa. I felt totally relaxed and at ease. The lounge had water and small snacks that you could eat while reclining on adorable daybeds.
Overall it's one of the best experiences I've had in Florence.
Written 26 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Margo K
West Palm Beach, FL47 contributions
May 2016 • Couples
We had a spritz in the bar before lunch, in a beautiful spot. The hotel lobby has the most beautiful flowers! We then had lunch near the pool and had their special for the day. A perfect amount of food, with three different things in smaller portions than ordering separately. Reasonably priced for a five star hotel.
Written 8 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance H
Boerne, TX1,257 contributions
Dec 2019
I loved this hotel and everything about it. I have to say my visit to the spa was simply average. However, I'm rating it average among other similar resort hotels. There was absolutely nothing wrong with it, but it wasn't anything special. The massage itself was comfortable but the masseuse seemed afraid or unable to use a lot of pressure. Perhaps I should have requested deep tissue for a firmer massage? The facilities were neat and clean. Perhaps the after shower grooming amenities were a bit thin.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Lance H,
Thank you for your review to our Spa.
We are sorry to read that the massage was not up to your expectations and you were not fully satisfied with it.
We are happy that overall the experience was good and you loved our property.
Looking forward to your next visit.
Max Musto
General Manager
Written 2 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa L
New York City, NY35 contributions
Sept 2016 • Couples
It has taken me months to write this review as the property is beautiful and the staff very professional but I will never visit again. We booked a seven night stay and were not told that there was a large wedding that would take over the entire convent building during the booking process. There was loud construction and trucks everywhere and we were constantly rerouted as not to disturb the various events. The evening of the wedding it was rainy when we attempted to cross through the convent building we were stopped by aggressive private security. They forced us to walk outside in the heavy rain all the way around to the other entrance. It was insulting and inconceivable to me as to why this hotel would allow private security to treat guests in this manner. Our complaints led to a card and a bottle of proseco . The next day our travel agent phoned them and we received another half hearted apology.
In the future if you only value the clients booking the expensive wedding then force them to take over the entire hotel. It was unfair of this five star hotel to have inconvenienced us and have expected us to "understand".
In the future if you only value the clients booking the expensive wedding then force them to take over the entire hotel. It was unfair of this five star hotel to have inconvenienced us and have expected us to "understand".
Written 16 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jansansal
Cranston, RI10 contributions
Oct 2015 • Solo
Decided to treat myself to a manicure at the spa. Entering the hotel lobby, I askedfor directions to the spa and they drove me in a golfcart to it. The staff greeted me promptly and introduced me to the manicurist. She led me upstairs to a private room overlooking the gardens. She invited me to lie down on a bedand proceeded with the manicure. I had never had one lying down before! I almost nodded off, I was so comfortable! What a wonderful relaxing time! I would do it again.
Written 18 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hollie m
Charlotte, NC21 contributions
Jul 2015 • Family
Visited with family July 2015 and what an amazing location and property. The rooms were unbelievable..the property had something for everyone. Spa, ping pong, bar, gym, pool etc.. and the concierge could not have been more perfect!! The Peach Bellini was amazing if you sit out on patio in the evening and listen to piano player. Cant imagine staying anywhere else when in Firenze
Written 8 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khalid A
Kuwait64 contributions
Jul 2015
A place like no other in Europe , Class and an Architectural marvel,
with a service unlike any other Four seasons in Europe .
All rooms are great and a butler service like non , the concierge as knowledge and depth of experience to tailor make all you needs, and not just a restaurant booking . The Food is great , drinks are expensive, the Gym and Spa are among the best in Italy . Its service , service, service all the way .
with a service unlike any other Four seasons in Europe .
All rooms are great and a butler service like non , the concierge as knowledge and depth of experience to tailor make all you needs, and not just a restaurant booking . The Food is great , drinks are expensive, the Gym and Spa are among the best in Italy . Its service , service, service all the way .
Written 31 July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mir6934
coral gables, florida94 contributions
I visited the Spa at the Four Seasons hotel in Florence and had the best experience. When I walked in, I was immediately greeted by Lucia, the Spa Manager. She gave me a tour of the spa and educated me on their exclusive Rephase face product line. She had a thorough knowledge of the full line and had the quick insight to my needs. I was able to test some products and later could see a difference in my face and neck. She spent her time with me and was passionate with taking care of my needs. She exuded professionalism, class, and warmth. Going to the Four Seasons Spa in Florence takes your guest experience to a higher level.
Written 20 March 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giuseppe
Niagara-on-the-Lake, Canada25 contributions
Apr 2019 • Friends
This hotel is away from the center of Florence but still in the city, its a Four Seasons so its beautiful and siting on a large beautiful property in Florence which is like no other.
If you want to get away from the hustle and bustle a great place with great drinks and great food.
If you want to get away from the hustle and bustle a great place with great drinks and great food.
Written 7 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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