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Papillon Service
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Traveller Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“cinque terre”(73 reviews)
“wine tasting”(33 reviews)
“private tour”(41 reviews)
Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of...more
Suggested duration: More than 3 hours
Livorno, Italy
+39 339 560 8779
Reviews (391)
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All reviews cinque terre wine tasting private tour cruise ship first stop chianti region leaning tower went out of her way driver guide monte carlo hour tour san gimignano and volterra gelato winery tour day trip contact person pasta
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1 - 10 of 383 reviews
Reviewed 3 days ago

Eight of us used this company to tour Cinque Terra. It was a 9+ hour tour in a van which took us to 3 cities along the coast. Our driver was Ignazio and we could not have asked for a better ambassador for the Tuscany...More

Thank Denny C
Reviewed 2 weeks ago

Ignazio and Sharon are so wonderful and everything about their service was terrific. Not only was the itinerary perfect and Ignazio's guide services excellent, but we really felt that we had spent a very special day with a friend who showed us around his beloved...More

Thank myralurie
Reviewed 3 weeks ago

Browsing the web I founded this excellent company named Papillon. Sharon answered my first call and from day one she helped me customized the tour for all port of call in Italy and France. Cara Sharon was extremely knowledgeable and friendly. Despite the rainy weather,...More

Thank magdoral
Reviewed 11 October 2018

Very much enjoyed our customized tour of Pisa, Florence and San Gimignano from the Livorno port. They were easy to work with, responsive and very customer focused. Our Driver/Guide was very articulate and well informed about the local history and culture. Our local guide for...More

Thank Doug R
Reviewed 10 October 2018

We needed a tour that was not a full day, 8 hour tour (my husband cannot do a full day tour plus he has a collapsible wheelchair). I had contacted several other tour companies inquiring about a 1/2 day tour (mainly driving without having to...More

Thank Mercy123
Reviewed 7 October 2018

We spent seven hours with Roberto, traveling from our cruise ship docked in La Spezia to Lucca and Pisa. He was a font of knowledge - but didn't overwhelm. He made us feel special and provided just the right amount of balance between history, local...More

Thank TravelQueen1107
Reviewed 24 September 2018

Seven of us recently contracted Papillon for our tour needs in Naples, Civitavecchia and Livorno. All the tours were fantastic. The guides were very knowledgeable and new all the tricks navigating Rome and Florence. I highly recommend Papillon for their professional service and great pricing...More

Thank Mike P
Reviewed 23 September 2018

We just got back from a Mediterranean cruise with a port day in Livorno. We chose Papillon for a tour as we'd heard so many wonderful things about them and what a wonderful day we had. Roberto took excellent care of us, making sure we...More

Thank englishlady84
Reviewed 14 September 2018 via mobile

Had a truly wonderful day with the brilliant friendly informative Roberto. Avoided the crowds and saw so much of this stunning region from a local perspective it made for a very special memorable experience.... would book again in a heartbeat . Thank you Roberto and...More

Thank beyonsu
Reviewed 11 September 2018 via mobile

Amazing service very friendly would use them again highly recommend it if traveling in Europe this company would be first on my list and if anybody's looking for a reliable responsible and trustworthy service this is the company to call my family and I thank...More

Thank Anix D
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Questions & Answers
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Yelena B
2 August 2018|
Response from katiekoala66 | Reviewed this property |
Sorry for delay, just booked through papillion and the tour guide was part of the price which they supplied.
24 June 2018|
Response from Papi90 | Property representative |
Ciao! We kindly inform you that availability for July 19 is already very limited, we're about to be fully booked. We can arange various different services depending on which are your interests: we can offer historical... More
29 May 2018|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao Omelia, we can't provide email contact through Tripadvisor as per their terms of service: you can go directly to our website and send us an inquiry, though. Grazie, Papillon Service Italy