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Papillon Service

Livorno, Italy
+39 339 560 8779
Review Highlights
Day trip to the Cinque Terre

Papillon were very efficient in responding to my email enquiries and had a private shore excursion... read more

Reviewed 5 days ago
Aimy J
Sydney, Australia
Wonderful day trip to Pompei, Sorrento from Naples Norwegiant cruise terminal with Papillon Service.

We had a great trip to Pompeii and Sorrento with Papillon Service. Our driver was waiting for us... read more

Reviewed 1 week ago
Hinesville, Georgia
Read all 326 reviews
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Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage. From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices. Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing. Our office staff speaks fluent English.
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“cinque terre” (71 reviews)
“private tour” (36 reviews)
“wine tasting” (26 reviews)
Suggested Duration: More than 3 hours
Livorno, Italy
+39 339 560 8779
Write a Review
Reviews (326)
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1 - 10 of 322 reviews

Reviewed 5 days ago

Papillon were very efficient in responding to my email enquiries and had a private shore excursion from Livorno to the Cinque Terre and Pisa that was very well though out. We had a very comfortable Mercedes van for the day and it was seamless from...More

Thank Aimy J
Reviewed 1 week ago

We had a great trip to Pompeii and Sorrento with Papillon Service. Our driver was waiting for us right outside the terminal when we got off the ship. He was very friendly and very knowledgeable. An excellent driver, maneuvered thru narrow Santorin's mountain roads with...More

Thank smeadors2017
Reviewed 1 week ago

Nothing better than to have a limo waiting for you at the port when your cruise ship arrives. We wanted to have our own excursions away from the crowds. First we went to Positano, traveled along the beautiful coast. Then back to Sorrento to shop....More

Thank pblandacn
Reviewed 1 week ago

Our driver, Mateo, met us right at the port and we began our trip to Pisa and Lucca. Looking back now at our vacation, I am so glad we hired Papillon. Mateo was informative and personable and, not least important, an excellent driver. All of...More

Thank MidtownEats
Reviewed 2 weeks ago

Very professional service from Ignazio , our driver, who took us on a trip through Tuscany to Florence where we had some sight seeing time , and a great lunch at a superb restaurant. On the way back to the ship we hit some traffic...More

Thank wtaylor449
Reviewed 3 weeks ago

I think the best thing about hiring a private driver is that you can tailor the excursion to your needs. We were on a Disney cruise and elected not to use the ship's port excursions. Our driver took us where tour buses could not enter....More

Thank Valerie M
Reviewed 3 weeks ago

Great experience! Our driver, Niky, was wonderful, friendly, flexible, and a great guide. We were in port for only a day, and thus wanted to see as much of nearly Florence as we could in that short amount of time. Niky was a great guide,...More

Thank ToddMM74
Reviewed 3 weeks ago

We used Papillon Services to arrange a tour from our cruise ship to Cinque Terre/Pisa, and again to Mt. Etna/Taormina. While booking the tours, I was very impressed by the quick replies to the numerous questions I asked. On the day of the tours, both...More

Thank Shauna H
Reviewed 3 weeks ago

We stayed at small hotel in the heart of Rome next to Trevi fountain for three days before our cruise that had no shuttle service. Based on Tripadvisor reviews we chose Papillon Services and were not disappointed. When we arrived at the airport in Rome...More

Thank Steve M
Reviewed 3 weeks ago via mobile

Dealing with Papillon made our day in Rome an absolutely memorable one. We did not have to worry about the time at any point of the day. Being the control freak that I am, it was easy for me to trust the driver guide to...More

Thank Altaf A
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Nearby Attractions
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.26 miles away
Il Vino Buono 2
5 reviews
.23 miles away
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Questions & Answers
Kevin P
10 July 2017|
AnswerShow all 2 answers
Response from DJNKSingapore | Reviewed this property |
I agree with McAfee Texas. 10-15% is the usual tip. And don't forget the driver for whom maybe 10% is enough, unless the roads are very difficult and he is an excellent, attentive driver in which case, give him more??
20 March 2017|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao from Livorno, Suzanne! The schedule with both galleries (and no winery) would be: 08.00 pickup at the ship 08.30-09.15 Pisa 10.30-11.15 Florence - Piazzale Michelangelo, Santa Croce 11.30-13.30 Uffizi... More
Diana S
8 March 2017|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao, Diana Thank you for your interest in Papillon Service. Regarding a "Book a Tour" button or link if you look in the main menu bar of the Papillon website (as it is right now, but will be changing soon) you should see... More