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Office du tourisme de Geneve

Opens in 11 min: 09:00 - 18:00
Open today: 09:00 - 18:00
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Certificate of Excellence
Traveller Overview
  • Excellent56%
  • Very good34%
  • Average4%
  • Poor6%
  • Terrible0%
2 weeks ago
“Most helpful staff”
26 Jun 2018
“Outstanding”
About
Opens in 11 min
Hours Today: 09:00 - 18:00
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Suggested duration: < 1 hour
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Contact
rue du Mont-Blanc 18, Geneva 1201, Switzerland
Website
+41 22 909 70 00
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Reviews (50)
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1 - 10 of 21 reviews
Reviewed 2 weeks ago

Alessandro could not have been more helpful with all of my inquiries and with also making suggestions. This tourist office is a great resource and info center for all things happening in and around the city. This was my first stop on my first visit...More

Date of experience: November 2018
Thank FormerCaliBoy
GenevaTourism, Responsable relations clients at Office du tourisme de Geneve, responded to this reviewResponded 2 weeks ago

We thank you for sharing your experience in our Tourist Information Centre. Your comment is very much appreciated. We hope to have the opportunity to welcome you again in our beautiful city.

Reviewed 31 July 2018 via mobile

Just a short walk from the train station, you will find the tourist information. Huang was very informative, clear and helpful. However steer clear of Anna who was rude and tried to embarrass us- put a real downer on our trip and not a good...More

Date of experience: April 2018
Thank MsKMs
GenevaTourism, Responsable relations clients at Office du tourisme de Geneve, responded to this reviewResponded 31 July 2018

We are sorry that your experience in our Tourist Information Centre did not fully meet your expectations. We kindly invite you to contact us by email at info@geneve.com in order to clarify the situation. Our Department Manager will be in direct contact with you. Best...More

Reviewed 26 June 2018 via mobile

Great insight, practical tips and exceptional service. Our advisor took the time to talk us through options, find the bast value bundle and prepare an itinerary that worked for us. Thanks Alessandro - 30 mins with you enabled us to maximise our brief time in...More

Date of experience: June 2018
Thank Eirekiwi2011
GenevaTourism, Responsable relations clients at Office du tourisme de Geneve, responded to this reviewResponded 20 July 2018

We thank you for sharing your experience in our Tourist Information Centre. We are glad that you got all the needed information and hope that you have had a great time in Geneva !

Reviewed 19 December 2017

This was one of my first stops in Geneva. I got all the information I needed from an extremely helpful staff member. She even told me about a walking tour that only happens on Saturdays that I otherwise wouldn't have known about. They also sell...More

Date of experience: December 2017
1  Thank Angie J
Reviewed 16 December 2017

The staff are very friendly and offered several options for our three days in Geneva. The hand out and brochures were all you need for a fun stay. Larry & Kelly, Georgetown, Texas

Date of experience: December 2017
Thank RoseAlee
Reviewed 12 November 2017

Short visits to major places like Geneva can rely on Google, but you are far better taking a moment to attend the visitors centre first.

Date of experience: January 2017
Thank CodyMav
Reviewed 15 October 2017

one stop centre for all you need to know to make your visit easy. You can buy tickets for tour here as well.

Date of experience: October 2017
Thank 277,123,321
Reviewed 4 August 2017

We got rong information about the last Swisse bout tour and lost a lot of time because we had to reschaduale our plans.

Date of experience: July 2017
Thank Alexandru L
Reviewed 28 July 2017

We make a point of stopping at tourist information centers when visiting new places. This one was very helpful with a great number of tips ond things to do and navigating the old part of Geneva. Very helpful, indeed.

Date of experience: June 2017
1  Thank Lynn1950
Reviewed 26 July 2017 via mobile

My wife and I have travelled extensively over Europe and Asia Pacific and tourist information centres are always a vital stop. This centre is well located, spacious and well staffed with English speaking personnel who were always happy to assist. This is the best centre...More

Date of experience: July 2017
2  Thank CKY281
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