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De Bijenkorf

De Bijenkorf

11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 8:00 PM
About
De Bijenkorf meaning beehive, is the most renowned chain of premium department stores in the Netherlands. With flagship stores in Amsterdam, The Hague, Rotterdam and Utrecht and smaller stores in Amstelveen, Eindhoven and Maastricht, it’s the favourite shopping destination for Dutch and international visitors. Wander around the store to find the perfect gift for your loved ones, or take a break from shopping to enjoy a fresh cup of coffee at our cafees or restaurants. As a premium shopping destination, de Bijenkorf provides excellent services such as tax free shopping and offers an unrivalled assortment of brands in fashion, cosmetics, shoes, accessories, toys, homeware and much more. Luxury brands include established international designers ranging from Louis Vuitton, Cartier, Hermes and Saint Laurent, to Tommy Hilfiger, Calvin Klein and Hugo Boss.
Duration: 1-2 hours
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The area
Address
Neighbourhood: Damrak
How to get there
  • Nieuwmarkt • 7 min walk
  • Centraal Station • 9 min walk
Reach out directly
See what travellers are saying
  • 🌈🌈❤️happyopenmindedtraveler❤️🌈🌈
    The Netherlands419,419 contributions
    4.0 of 5 bubbles
    De Bijenkorf Christmas Display
    I am not much of a shopper but the Christmas Display of De Bijenkorf department store in Amsterdam somehow catches my attention each and every year. This year, the Christmas Display of De Bijenkorf did not disappoint me. If you happen to be in Amsterdam, it might be worth a couple of minutes of your time to look at them🌷🌷🌷 (Correction: i am mixing up the months again. For my Hotel Penaga review here below, the date of experience should be October 2023 and not September 2023. Again, my sincere apologies for my error😃)
    Visited November 2023
    Travelled as a couple
    Written 12 December 2023
  • Colinxxxx
    Exeter, United Kingdom28 contributions
    3.0 of 5 bubbles
    Disappointing
    Although a lovely department store, the cafeteria was extremely disappointing. We wanted a healthy salad and asked several employees in the food court to point us to the right food station, but nobody seemed to have any idea of what was on offer and didn't seem to care. We finally found the large salad station but it was completely empty and featured only a tureen of soup. Why? So we ended up with cheese and salad sandwiches, which were extremely dry (possibly a Dutch thing) so needed butter. The charge was 1.5 euros for two small pats.
    Visited January 2024
    Travelled as a couple
    Written 11 February 2024
  • George Armstrong
    3 contributions
    5.0 of 5 bubbles
    Excellent staff and a wonderful shopping experience
    Sir or Madam, your shop and staff are excellent. I have tried to find out if you still sell the square Royal Delft Rabbit money boxes. When friends have babies I always get one in your store besides other shopping. Do you still stock them. Regards George Armstrong. commodoregeorge@hotmail.com
    Visited March 2024
    Travelled solo
    Written 29 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

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4.0
4.0 of 5 bubbles852 reviews
Excellent
342
Very good
361
Average
101
Poor
17
Terrible
32

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Umair H
1 contribution
1.0 of 5 bubbles
Oct 2022
Scam Alert: I ordered a product from them on their website. They sent me product and it was not delivered due to a mistake in the recipient name. They took one month to process the return of the product. After that, they claimed that they sent me the refund to my bank and it never reached my bank account even after two months. Please be aware of this situation and also I recommend to order from somewhere else since they are not good with running an online store.
Written 25 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, I'm sorry to hear about this. I'd like to advice you to contact our Customerservice about this as we can not help you on this site. My apologies for the inconvenience. Kind regards, Team Webcare
Written 8 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gfsc5
Perth, Australia1,790 contributions
4.0 of 5 bubbles
Jul 2023 • Couples
This large department store has lots of high end brands which seems to be a focus. There was a sale on when we visited but, despite looking high and low for a bargain that we both liked, we came away empty handed.

Probably the main shop to visit if in Amsterdam.
Written 2 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Relax36591660404
3 contributions
1.0 of 5 bubbles
Jul 2024 • Family
Hi,
I had recently visited Amsterdam as a tourist and wanted to take a gift back home to USA for my mother. I can to your store on 7th July 2024 I purchased an Alma BB Epi Noir bag in black color for €1650 with a tax refund amount of €198 refund due. I was told by store associate helping me that Bijenkorf has a tax refund kiosk in the mall itself , where the refund can go back to my card and the process will be very simple without any hassles to go through at the airport. Listening to this I went upstairs and an employee from Global Blue guided me with the whole process, I scanned my passport and credit card and the employee watched me complete the whole process, to get refund back on my credit card. I asked and confirmed with him thrice that is there anything else I need to do or go to airport and finish he said NO, all the times. I came back home in USA and I get an email from Global blue that my tax refund docs are incomplete and that a stamp from customs is required. I am very much upset at this experience and completely blame the misguidance from Louis Vuitton employee and Global blue employee at the mall for misleading me into wrong information.
A wonderful memory for us turned into a sour experience
Written 24 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rohan
2 contributions
1.0 of 5 bubbles
Nov 2024 • Family
I ordered for a Garmin Fenix 8 which on their website said is a 1 day delivery. I went to the store too at Amsterdam near Central to confirm the process regarding tax refund and if 1 day delivery is honoured, they said it is.

Ordered the watch, it's been 6 days, it's still at their yard and I have already left the country. I asked them for a refund from customer care and have been contacting them everyday since 7th November with just a reply that "Our specialist team is looking into it". It's a 1100 Euro watch and I don't want to pay my credit card company that much money for something which is going to be refunded to me. I have been explaining on the customer care almost everyday and the empty promises just don't stop. On their app with my account, it still says will be delivered on 7th November, today's date is 12th November.

I would never order anything from you lot again, it can't take this long to understand that you lot have goofed up and the customer needs to be given his money back.
Written 12 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

🌈🌈❤️happyopenmindedtraveler❤️🌈🌈
The Netherlands419,419 contributions
4.0 of 5 bubbles
Nov 2023 • Couples
I am not much of a shopper but the Christmas Display of De Bijenkorf department store in Amsterdam somehow catches my attention each and every year. This year, the Christmas Display of De Bijenkorf did not disappoint me. If you happen to be in Amsterdam, it might be worth a couple of minutes of your time to look at them🌷🌷🌷 (Correction: i am mixing up the months again. For my Hotel Penaga review here below, the date of experience should be October 2023 and not September 2023. Again, my sincere apologies for my error😃)
Written 13 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vicki
London, UK709 contributions
5.0 of 5 bubbles
Oct 2024 • Solo
Visited this luxurious departmental store on a recent visit to Hague. It is located in the city centre and stands out. It has five floors where you can shop till you drop for fashion, shoes, bags, kids clothes, perfume, jewellery, homeward and food as well. The layout is very good and the ambience great. Not to be missed!
Written 3 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leuiken
1 contribution
1.0 of 5 bubbles
Jan 2024 • Family
It’s 2 degrees outside, so when going out people wear winter clothes. At the bijenkorf they don’t care for their clients, employees like to walk around in t shirts so they boost the heater +26 . Can’t stay longer than 10 minutes in this sauna. My advice; bring your summer clothes when visiting the Bijenkorf in Januari!
Written 28 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

T larsen
1 contribution
1.0 of 5 bubbles
Aug 2023 • Couples
I had a very disappointing experience at the Bijenkorf yesterday. I went to the store to buy a new dress for a special occasion, and I was really excited about the selection. When I tried on the dress I wanted, I found it was poorly made and didn't fit properly. I took it back to the till to exchange it but the staff were very rude and unhelpful. They said I couldn't exchange the dress because it had been worn, even if only for a few minutes. I was really disappointed with the way I was treated, and I wouldn't recommend De Bijenkorf to anyone.
Google
Written 13 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom Froles
Amsterdam2 contributions
1.0 of 5 bubbles
Dec 2019
Bought an item in cooking dept. which I could trade-in if the colour was not favourite. Receiver of gift wanted another colour. Client service is not able to connect me with the dept. nor wants to check if other colours are available.
So I should drive an hour to central Amsterdam to find out myself if the colour might be available ? Shame on you..
Written 26 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Tobias, We're sorry to read you did not find our customer service satisfactory. It is indeed not always possible to check store stock information, especially during busy times like december or a big Sale. Our colleagues in the stores are not able to receive calls because they are busy helping customers in the store itself and also with keeping the store tidy and stocked. And indeed, store bought items can only be returned in the stores. Hopefully you were able to return the present and find something more suitable. Our apologies for the inconvenience. Kind regards, Team Webcare de Bijenkorf
Written 5 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marcus v
1 contribution
1.0 of 5 bubbles
Dec 2023 • Family
I was waiting opposite Charlotte Tilbury... I was approached by a balding gentleman from security. Whether I want to stand a little further away from the scarves because the customers can't reach them... incomprehensible!
I have always experienced De Bijenkorf as a very pleasant store.
Due to these types of actions, I had to significantly reduce my positive experience today. Perhaps a chat
not wrong with the gentleman in question
Google
Written 29 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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DE BIJENKORF (2024) All You Need to Know BEFORE You Go (with Photos)

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