1,617Reviews4Q&A
Reviews
Traveller rating
- 874
- 467
- 175
- 70
- 31
Traveller type
Time of year
Language
More
Selected filters
- Filter
- English
Popular mentions
Excellent little "museum." It's actually the former home of a celebrated art nouveau artist, Mr. Horta. There aren't really museum pieces such as you'd see in a histroy museum, rather it's the beautiful architecture of the house itself and the interior decor and furnishings. Only took about an hour to explore every room, which you conduct in a linear path. There's not much to read, but what placards they do have are in French, Dutch, and English. Obligatory giftshop at the end of the tour. As others have mentioned, the Staff is somewhat gruff and come off indifferent to your presence. Photos not allowed. Backpacks not allowed. Worth a visit.…
Read more
Date of experience: December 2020
2 Helpful votes
Helpful
Far and away my top tip if you are visiting Brussels. The art deco architecture in this house/museum is utterly breathtaking. We went as an afterthought one afternoon and I'm so glad we did. I can't understand the reviewers who criticise the staff. The young woman who welcomed us at the door was charming and she was doing a difficult job of managing visitors in a Covid-secure way. You really can't blame the staff for asking you not to take photos or hold your bag carefully if those are the rules. I was actually pleasantly surprised by how much access we were allowed. None of the rooms were roped off for 'looking only'. We were able to wander freely on the beautiful carpets and really soak up the atmosphere of this extraordinary house. We walked from Louise Metro (an easy 20 mins). There are trams but it's hardly worth it. At the moment it's requested to pre-book a slot, although I'm not sure anyone who was in the queue and hadn't pre-booked was turned away.…
Read more
Date of experience: August 2020
1 Helpful vote
Helpful
The visit's worth to admire the art nouveau. The building is so beautiful and well maintained. Some of the rooms were not accessible but this was shared before the tour started and honestly it did not spoil the experience. What absolutely spoiled it was the rude staff that seems to be there only to get a kick out of harassing visitors. They ask you not to take any pictures. To start with, it is absolutely ridiculous not to. We are not talking flashing light photos that could endanger the exhibits but no photo at all. The truth is, they are trying to sell you overpriced card postal at the gift shop afterwards. Considering the fact you are paying a ticket to visit, forbidding visitors for making any photos is scandalous. What is unacceptable though is the attitude they threaten you with. I witnessed a very embarrassing moment of a visitor literally being threatened to be kicked out with force because he dared to use his phone's google translate on exhibits so he could understand what was written there. They seem oblivious about how social media can promote a place to other visitors. In any case, if that is their wish that's fine. Their attitude though is unacceptable. They should not be working there or to any job that has contact with people. …
Read more
Date of experience: June 2020
Helpful
The security guard was extremelly rude to us, just because we didn't understand what he wanted. The house is very nice, but we won't come back. Stay away.
Read more
Date of experience: May 2020
Helpful
Nice arhitecture. Unfortunately the staff was extremely unfriendly and rude. I would rather spend one hour walking on the beautiful streets of Brussels than to visit this place and feel like an intruder.
Read more
Date of experience: March 2020
Helpful
