Watercity Waterpark Themed Park

Watercity Waterpark Themed Park

Watercity Waterpark Themed Park
4
10:00 AM - 5:30 PM
Monday
10:00 AM - 5:30 PM
Tuesday
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
About
The most entertaining and wild aquatic park in Europe (80.000 sq.m.) with 34 water games of adrenaline, that will make you gasp incredibly! At Watercity Waterpark the enjoyment of the water element is fully maximized! Experience the wide range of watergames and feel like a kid again! Play without fear, feel the coolness and experience unforgettable moments of relaxation! Just a few minutes drive from Hersonissos and Heraklion, Watercity Waterpark is ready to offer you the most unique experience of this summer on Crete!
Duration: More than 3 hours
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  • Michelle W
    Barrow-in-Furness, United Kingdom109 contributions
    5.0 of 5 bubbles
    A fun family day out.
    Visited here recently whilst on holiday as a family of four. Children aged 18 and 15. This is an excellent waterpark and definitely worth a visit. There are lots of different water rides to suit everybody and we all had a great day. The park is clean and well maintained with ample rings for the rides which require them. Each ride is manned by friendly life guards. The park has a few different places to eat, the food was ok the usual quality but quite reasonably priced.
    Visited July 2023
    Travelled with family
    Written 1 August 2023
  • lhoop16
    Upminster, United Kingdom7 contributions
    3.0 of 5 bubbles
    wouldn't go again...
    Queues were horrifically long. The height/tier system is a money making thing, not a safety thing. We have an 11, 9 and 7 year old. Older 2 could only go on tier 2&3 and the younger one only on 1&2 - unless I paid extra. Little one got bored on the smaller rides queuing alone so was pointless. One of the ride boards which says what tier the slide is was apparently half way up the stairs queue (I didn’t see it) and so wasted our time queuing. Also, heard another gentleman complaining as he’d done the same. Food. To order and pay was quick. The wait for the actual food was about 1hr20. When we went to check where our food was (about 45mins in) they said it was because our order was large so they were doing other ppl first! There was only 5 of us. We also witnessed our sons carbonara was made first, sitting on the side and then when the rest of the food was made, 20mins later, they tipped the carbonara back into the pan to reheat it. We said we wouldn’t accept that and wanted a fresh one - they huffed and rolled their eyes at us. Barely went on any ride more than once as the queues were way too long. Hotels seem to be promoting this water park over aqua plus so assume that’s why such long queues. Aqua plus was a much better day out, would advise ppl go there instead!
    Visited August 2023
    Travelled with family
    Written 13 August 2023
  • purrdy13
    Trowbridge, United Kingdom329 contributions
    5.0 of 5 bubbles
    Great value family day out
    Brilliant water park for all ages. We arrived just before it opened so plenty of choice of rides with no queues before coaches arrived. Cashless system in place which was great wristband given on entry is scanned buying food drink etc and on leaving is scanned at till points for payment. Our granddaughter went on zip line and hurt herself as didn’t hear whistle so fell awkwardly into water,lifeguard/firstaider was very reactive and helpful. Food was good value far cheaper than in UK theme parks as was the entrance price. Youngest granddaughter who is 21/2 loved the younger children water slides. A great day out.
    Visited August 2023
    Travelled with family
    Written 23 August 2023
  • Sam F
    4 contributions
    5.0 of 5 bubbles
    Great day out
    I was a little dubious after reading some other reviews regarding not being able to get rings for the rides etc. However we had a great day out and never had an issue getting rings. The queue times were a little long from around 12pm until 4/5pm but that is to be expected during the summer holidays. Freshly made pizza for dinner was really good and not too expensive. All in all a good day out for a reasonable price.
    Visited August 2023
    Travelled with family
    Written 25 August 2023
  • Harry
    Devon, United Kingdom2 contributions
    4.0 of 5 bubbles
    Great waterpark, poor pickup service.
    We went to Water City for a fun day out as a couple and had mostly had a really great time. We purchased tickets online and opted for the bus pick up at the Creta Maris resort, which was supposed to pick us up at 9.40am. It did not arrive until 10.10am which left us feeling anxious whether it was actually ever coming. There was also no indication of when the bus would take you home either... in which you only find out on the day. It was 16.30 for us so it meant we had to spend most the day there which we didn't mind, but would have probably organised private taxi if we knew. The bus ride wasn't pleasant as there was no aircon, it was a sweat box for just under an hour but would have been longer for others who got on earlier. Wasn't really thaaat bad, but were just a fussy pair of brits! The waterpark was great, the staff were polite and helpful and we really enjoy the rides on offer! Lots of fun! Bring a group, I feel with more people it would have been even better. We ordered two burgers and chips at lunch time and it took just under an hour!!! They were clearly understaffed and stressed out. I hope it was just an unfortunate day, maybe a staff member called in sick etc but it was a joke. However... the food is reasonably priced and sized. The coach home was a whole new level of sweaty, 50 people fanning away in a 32 degree stuffy box haha! We were happy to be home. Would we go again, absolutely, just with private travel if you can afford it. Give it a go, it's a good day out.
    Visited September 2023
    Travelled as a couple
    Written 28 September 2023
  • Mark
    Middlesbrough, United Kingdom248 contributions
    5.0 of 5 bubbles
    Loved it!
    Very well organised from entering the park. Loved the wrist band contactless system they had so no need to carry cash/debit cards etc. Hardly any queuing for the slides etc. Park was very clean and tidy through out. Plenty of food and drink options. Park isn't the biggest but this makes it easier for getting around it. Highly recommend a trip to here whilst in Crete.
    Visited September 2023
    Travelled as a couple
    Written 1 October 2023
  • Andrew G
    2 contributions
    4.0 of 5 bubbles
    Watercity was fun!
    Great place to spend time! Water attractions were great, plenty of options to choose, from slow and relaxing to fast and a bit scary :D Also have places to enjoy a meal or some drinks. Recommend visiting!
    Visited September 2023
    Travelled with friends
    Written 5 October 2023
  • MB88
    London, United Kingdom29 contributions
    5.0 of 5 bubbles
    Such a fun day out
    My wife and I had such a fun day here. All the rides were great fun and had clear levels on them which meant that you knew how fast it might be. Lots of them have rubber rings to ride on which are so much fun. I read that some people thought that the park is too small - I wouldn't say so. We didn't feel like we had run out of fun and were there for 5 hours. It's worth noting that we were there in Oct so out of season, so I would guess that in peak summer it would be absolutely packed and you'd probably have to queue quite a bit.
    Visited October 2023
    Travelled as a couple
    Written 17 October 2023
  • lynnemstokes
    Leighton Buzzard, United Kingdom6 contributions
    3.0 of 5 bubbles
    Fun day out
    Fun day, good range of slides, definitely better if you are over 1.4m tall. They do have specific pools for toddlers and young children. It's cashless which is good, everything gets topped up on your wrist band and you pay at exit. Food was good, albeit my burger was cold, but everything else was good, proper chicken nuggets, fish, decent fries. It's worth checking the different bars as one did pizza and crepes which we would have gone with if we had known. We enjoyed ourselves, but given its the end of the season you would have expected that we wouldn't want for rings to use on some of the slides. Sometimes had to hunt or wait for them.
    Visited October 2023
    Travelled with family
    Written 25 October 2023
  • BEALEYS14
    Great Torrington, United Kingdom35 contributions
    5.0 of 5 bubbles
    VERY BIG FUN WATER PARK
    Great place lots to do and lovely and clean . great idea with the arm bands and system to use them to pay for items /food then pay for it at the end save the need to carry money around with you . A good secure locker system provided and small cost 2.5 uro . food on site was pretty good large portions . The rides will trill you !
    Visited October 2023
    Travelled with family
    Written 28 October 2023
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4.0
4.0 of 5 bubbles1,314 reviews
Excellent
589
Very good
430
Average
180
Poor
54
Terrible
61

Elena P
Bogota, Colombia2 contributions
2.0 of 5 bubbles
Jun 2023 • Family
Was my daughter's birthday (turning 3). at the end of the day we paid more than 100Euro and selected the pics we wanted to keep. Were told the pics will be sent via email. Never received em. tried to contact watercity for this via emails, phonecalls, no answer ever. so basically we paid >100Euro and relied on having pics from our family celebration but never got anything in exchange. While the place is nice, this left us with a massively bitter taste in our mouths and 100% sure we wouldn;t return, nor we reccomend.
Written 21 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

danamatejkova
London, UK1 contribution
5.0 of 5 bubbles
Jul 2023
The main reason for the visit was the lazy river and I really enjoyed it as I always do. I spent almost all time there.
Written 10 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

shevch12
Vinnytsia, Ukraine1 contribution
2.0 of 5 bubbles
Sept 2023 • Family
only 2 of the attractions my family liked. In my country we have better where we have rugs for people which u use on hill where u can’t be with swim ring. Here u should lay on your back!!! My mom and sister hurt their back and because of it didn’t want try any other hills. Only attractions where you can use swim ring is nice
Written 9 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anastasia A
London, UK18 contributions
5.0 of 5 bubbles
Jul 2023 • Family
We have been to the Waterpark now three times each year and are going again in 2024.
It is a great entertainment hub for children in the great summer days in warm Greece.

Food is excellent! For a place like this I did not have high expectations compared to the food options we have in such venues in the UK. The queues were long thought for the lunch and the catering team forgot about our order unfortuately so we had a long wait.

The rides are brilliant. The place is very well organised, clean and well maintained.
Written 9 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

politestukosmu
Krakow, Poland1 contribution
5.0 of 5 bubbles
Jul 2023 • Family
I stayed there with my mum and we had a lot of fung sliding to the water, sunbathing, resting in beuatiful atmosphere. I especially liked the Minotaur slide and Crazy River.
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

laurac65
Yeovil, somerset12 contributions
4.0 of 5 bubbles
Oct 2023 • Family
I contacted the waterpark direct to see if it was open as it was end of season and our Rep implied that they had closed early. They were still open and rang me back to confirm they would arrange a car to transport us to/from the waterpark. They were super efficient to deal with on the phone and very helpful. The car transport was on-time and very nice. The waterpark works on a cashless system which is very handy. There aren't masses of slides , so being quiet we got through them pretty quick - the biggest issue was getting hold of a ring as people were hanging onto them and this limited the availability for everyone else. It was ok though and didn't hugely affect our day. It was a nice clean waterpark , worth a visit if you like slides.
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jerome M
2 contributions
5.0 of 5 bubbles
Oct 2023 • Family
Nice surprises with quite many slopes on a small area and fast to move from slope to slope.
Also basic fast food but at reasonable price to get lunch and while waiting can still enjoying some rides.
At the end of the day we were really exhausted with so much fun!
Written 7 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amber
Surbiton, UK5 contributions
1.0 of 5 bubbles
Jul 2023
I have been trying to contact customer services from Watercity for a refund since JULY this year. Completely ignored via email / instagram & phone. Didn’t want to leave a review online but they give me absolutely no choice. Here is what my experience was like at WaterCity and my email I have sent over 9 times since July:

I’m incredibly unhappy and distraught about my visit to your park today.

I would like to request a refund of my tickets so I don’t take the treatment I received any further.

While on one of your rides today, I believe it was the ‘Turbo Twist’?, myself and my partner flew out of the two seater float and both injured ourselves. There is a high chance that I have a small concussion as I smacked my head against the inside of the slide. My partner has also got a cut alongside his head. Both of my elbows are also cut and my partner thinks he has broken his big toe.

When we got off of this slide, we were directed to your health department at the park. The man was extremely dismissive, wouldn’t give us any ice for our injuries, didn’t even LOOK at my head or my partners. At this moment in time my head was pounding. I was in a lot of pain and I was crying. The ‘doctor’ gave me two paracetamol, half a cup of water and shooed us out of the room. We then had to PAY for some water as we barely received any.

We followed all safety advice, the way we were treated after this incident was disgusting.

We then tried to exit the park as the music was too loud for my beaten head and both of us were in pain. We had booked transfers to and from our hotel and was told at reception that we would not be able to get an earlier transfer from the park and that we had to stay until 17:30.

That is 4 hours after my head and my partners head had been injured. Absolutely no concern for our well-being at all. The worker at the slide was LAUGHING at us as we got off. Disgusting service and a horrendous day. I asked several times for a refund or even just an acknowledgement of the incidents that day but nothing. Then I receive an email months later urging me to leave a review. Well here it is. Will never be visiting again.
Written 7 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

m4celw
Hamburg, Germany1 contribution
4.0 of 5 bubbles
Aug 2023
Slides: 9/10
Waiting Time: 3/10
Personal: 9/10
Meals and Drinks: 9/10

Overall a nice experience if you like to wait. Also not nearly enough loungers for every guest or even Couples.
Written 6 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicola D
2 contributions
4.0 of 5 bubbles
Oct 2023 • Family
Booked though the tui app. Had a lovely day.
Watch the tickets though. We got 2 adults and 2 children. They don't tell you though that even though the kids are tall enough to go on all the slides you have to pay for them an adult ticket if the want to go on the black slides.

Also half the slides require a doughnut and you need to grab these as soon as you arrive. They are not handed out fairly and once someone has one they don't let them go so if you arrive later good luck finding one. They need more organisation when it comes to the rings. Fortunately it wasn't to busy when we went.

The food is good and quote reasonable and you don't need to carry cash. Everything is scanned on your band and you pay on the way out.

The slides are very good. We loved the crazy River and the zip line.
Written 5 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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WATERCITY WATERPARK THEMED PARK: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Watercity Waterpark Themed Park


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