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What's On

Closed Now: 08:30 - 22:00
Open today: 08:30 - 22:00
Review Highlights
Honestly The Best

Wow, they truly helped me when I was in a bind. I traveled to Iceland on a holiday and needed help... read more

Reviewed 3 days ago
malcolmgirl
,
Reykjavik, Iceland
via mobile
Booking tours

This tourist information place was very helpful in helping my wife and I arrange a couple of tours... read more

Reviewed 1 week ago
richardwQ67RA
,
Kennewick, Washington
via mobile
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Traveller Overview
  • Excellent85%
  • Very good8%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
Closed Now
Hours Today: 08:30 - 22:00
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Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
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1 - 10 of 154 reviews
Reviewed 3 days ago via mobile

Wow, they truly helped me when I was in a bind. I traveled to Iceland on a holiday and needed help contacting my tour group that I would have to meet up with them at a different time than originally planned. I had booked the...More

Date of experience: January 2019
Thank malcolmgirl
Reviewed 1 week ago via mobile

This tourist information place was very helpful in helping my wife and I arrange a couple of tours during our stay in Reykjavik. They where helpful with information about the area and how to get around without personal transportation. We will be using this service...More

Date of experience: January 2019
Thank richardwQ67RA
Reviewed 1 week ago

We went into this tourist information center, and first impression was good. They had all kinds of tour pamphlets out (although we had already booked our tours through other agencies so we weren't really looking at those). My boyfriend was able to buy a chip...More

Date of experience: December 2018
Thank anonwhisper
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 1 week ago

We are sorry for the experienceyou had. Please email info@whatson.is and we will do our best to find a satisfactory solution. Regards, Ewan

Reviewed 3 weeks ago

Strolling around on the la rambla in Reykjavik i found this little gem. Got amazing service from a young lady regarding day tours and the northern light tours around Reykjavik. Very polite and professional. Go there for trip planningMore

Date of experience: November 2018
Thank dreamtravelerbj
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 3 weeks ago

Dear Dreamtravelerbj, Thank you for what can only be described as a stellar, fantastic, dream review. :) Thank you for your kind words and we trust you had an amazing trip here in Iceland. Please do visit us again when you return to Iceland! :)...More

Reviewed 3 weeks ago

This is in a great location on the main shopping street in Reykjavik. It was very quiet, and I could see no staff at all on hand to answer any questions.More

Date of experience: November 2018
Thank Tigeriffic69
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 3 weeks ago

Dear Tigeriffic69, We are indeed in a great location. We have a relatively small location with full frontal windows onto the street. If you saw no staff when you cam in then they could only have been temporarily in the back office. There are times...More

Reviewed 11 December 2018

The front desk girl helped us on how and when to drive to see the northern lights by ourselves. She didn't try to make us take the tours, she said that we could but if we wanted we could go driving and gave us all...More

Date of experience: December 2018
Thank Nathara I
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 4 weeks ago

Dear Nathara, How did you get on driving to see the Northern Lights? No guarantees with Mother Nature as she controls the show! :) We trust you had a great visit to Iceland. We now have 4 locations in the downtown area so you will...More

Reviewed 8 December 2018 via mobile

Great staff, patient and helpful, speak excellent English. Happy to give advice and call tour companies for extra info. Would definitely recommend the place. Special appreciation to Sirry and Berglind who both took the trouble to ensure we got the most suitable tour for us....More

Date of experience: December 2018
Thank Willhamm
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 4 weeks ago

Dear Willhamm, Sírry & Berglind are great and we are glad to have them doing such a great job at What's On. Too many tours too choose but we will always point people in the right direction. Regards, Ewan

Reviewed 25 November 2018 via mobile

Sirry was brilliant,she gave us time and attention. She listened to what we wanted to do and worked out the most cost effective way----hire a car. Just beware Iceland's roads are not for the faint hearted. Not alot of day light in Nov and roads...More

Date of experience: November 2018
Thank isla355
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 10 December 2018

Hæ, Indeed we do not have a lot of daylight in the winter, but enough to travel around and see the sights. So far it has been very mild winter with regards to snow and ice on the roads. Tourists with or without experience should...More

Reviewed 24 November 2018 via mobile

This place is great. Huge shout out to Staci who spent time and effort is helping us plan out our time in Iceland. She gave us great recommendations and made the arrangements for us so we had to do very little.More

Date of experience: November 2018
Thank 524shibanim
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 25 November 2018

Hæ, Thank you for your kind words and we will be sure to pass them on to Staci next time she is working. Tonight she is checking out a Northern Lights tour. I trust you had an enjoyable holiday here in Iceland and please be...More

Reviewed 22 November 2018 via mobile

Really helpful staff, especially the amazing Sirry, who took so much time and effort to help us work out the best deals on tours to fit our budget to our desired experiences. Helped to find the best car hire deals, compare prices on different tour...More

Date of experience: November 2018
Thank Idowu Temi O
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Questions & Answers
Ask a question
Jon W
8 January 2019|
Answer
Response from downtown_Reykjavik | Property representative |
Northern Lights are visible from late August to early April. Basically, it needs to be dark enough that we can see the stars. The biggest problem is the clouds get in the way. :) Contact us at info@whatson.is for bookings... More
0
Votes
Jon W
8 January 2019|
Answer
Response from downtown_Reykjavik | Property representative |
Hæ, Yes they are if the cloud conditions are correct. Contact us at info@whatson.is and we will help you out. Regards, Ewan
0
Votes
Linda S
24 October 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
0
Votes