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Novotel Swan Valley Vines Golf Course

Review Highlights
High profile golf course

We played here in 2008 and went back for another crack at the course. Played Ellenbrook and enjoyed... read more

Reviewed 19 September 2018
Razzle79
,
Adelaide, Australia
Pleasant

The Swan Valley area is always stunning so it’s a no-brainer that this resort is very beautiful and... read more

Reviewed 30 January 2018
LauraLewsey
,
Perth, Australia
via mobile
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Traveller Overview
  • Excellent31%
  • Very good39%
  • Average12%
  • Poor10%
  • Terrible8%
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Contact
Verdelho Dr, The Vines, Swan Valley, Western Australia 6069, Australia
Website
+61 8 9297 3000
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Most Helpful Positive Review
Reviewed 10 December 2013

Room overlooking pool area, a little dated but spacious and clean. Friendly staff, good room service, good facilities and surroundings.More

1  Thank danitq2
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 26 March 2014

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive feedback. It is with great delight that I read you enjoyed the room service, good facilities, size and cleanliness of...More

Most Helpful Critical Review
Reviewed 11 February 2017 via mobile

Despite being most excited by the opportunity to stay at The Vines, I've been most disappointed. The state of the rooms is OK, as is the condition of the golf course - although I do agree with previous reviewers about its condition - but the...More

1  Thank DamioneWright
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 12 February 2017

Dear Guest, Thank you very much for taking time to provide us with feedback. We are very sorry that we did not meet your expectations. Please rest assured that we will address accordingly the concerns that you raised, to ensure we improve. Thanks once again...More

Reviews (58)
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1 - 10 of 56 reviews
Reviewed 19 September 2018

We played here in 2008 and went back for another crack at the course. Played Ellenbrook and enjoyed the company of another couple we met from Queensland. The course is no longer in the 5 star category as it was in the Heineken Classic days....More

Thank Razzle79
Reviewed 24 June 2018

Played 18 holes on the Lakes Course today. Many years waiting as it is the members course and in better condition than the Ellenbrook. The greens were slick and well groomed and the course played as always - challenging but enjoyable. Great course for overseas...More

Thank CoachK71
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 August 2018

Dear Guest, Thank you very much for the sharing about your golfing experience on Lakes Course. We are pleased to know that you had an enjoyable game and found the course to be superb. We look forward to welcoming you back again for another round....More

Reviewed 28 May 2018 via mobile

I couldn’t believe this place , the outdoor spa was shut down for maintenance , the outdoor pools were all filthy and there was no where open to get lunch The only place open was the golf shop. You need to get an Uber for...More

Thank lovetotravel_4075
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 21 June 2018

Dear Guest, Thank you very much for your valued feedback. We are very sorry that on this occasion we did not meet your expectations. Please rest assured that we have taken note of your concerns and we will address them accordingly. Our sincere apologies for...More

Reviewed 17 March 2018 via mobile

Have played here a few times now, both courses are in excellent condition with fast and true greens. The wildlife on the course is always great for the locals and tourists alike. The back three holes of the lakes are the highlight and quite challenging.More

Thank Trfel
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 May 2018

Dear Guest, Thank you very much for taking time to share about your recent golfing experience. We are pleased to know that you found both courses to be in excellent condition. We look forward to welcoming you back again for another round. Kind Regards, Charity...More

Reviewed 6 March 2018 via mobile

Although the apartment itself is good , The apartment is far from main reception No transportation has been offered or somebody offered to show is the way , lost my way for at least solid 30 minutes because the reception didn’t send anybody to show...More

Thank michael G
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 May 2018

Dear Guest, We appreciate your feedback. Our sincere apologies that on this occasion we did not meet your expectations. Sincerely, Charity C.

Reviewed 30 January 2018 via mobile

The Swan Valley area is always stunning so it’s a no-brainer that this resort is very beautiful and if you’re lucky you’ll see a kangaroo or two on the golf course! We’ve stayed here twice in the last couple years, once for a wedding and...More

Thank LauraLewsey
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 May 2018

Dear Guest, Thank you very much for taking time to share about your stay with us. We are pleased to know that you are loyal guests. Please note, that the resort does have rooms with bath tubs. The room you stayed in was probably our...More

Reviewed 4 January 2018

Spent 7 nights over the Christmas Break with my family. We played golf and swam everyday. The staff are friendly and very relaxed, however I notice a lot of visitors not staying at the resort using the pool illegally.More

Thank shar0n6666
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 May 2018

Dear Guest, Thank you very much for your feedback. We are glad to know that you enjoyed your stay. Please rest assured that the pool area is only accessed by swipe cards which are given to guests staying at the resort. We do have resort...More

Reviewed 12 December 2017

Played on both the Lakes and Ellenbrook courses and thoroughly enjoyed the well maintained courses. The fairways and greens were in excellent conditions. Beautiful golf courses. Also enjoyed the food served at the cafe at Novotel hotel.

Thank merc8989
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 7 May 2018

Dear Guest, Thank you for taking time to share about your recent golf game. We are delighted to know that you thoroughly enjoyed your games. We cannot wait to welcome you back for another game. Kind Regards, Charity C.

Reviewed 17 August 2017

We stayed over for a night in August and was very pleased with our room. It overlooked the driving range and my kids were delighted to see wild kangaroos hoping around. Front desk staff were pleasant and helpful. The only disappointing factor was the quality...More

Thank Ann_Liu
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 23 August 2017

Dear Guest, Thank you very much for taking time to provide us with feedback regarding your recent stay at the resort. We are pleased to know that your overall stay was enjoyable. Our sincere and humble apologies regarding the breakfast quality. Please rest assured, measures...More

Reviewed 11 August 2017

We had a two bedroom apartment with two bathrooms and a self contained kitchen A sitting area downstairs near the bedrooms, and upstairs a large balcony overlooking the lush green grounds. A very spacious and relaxing place to be staying in.More

Thank Irene T
Charity C, Guest Relations Manager at Novotel Swan Valley Vines Golf Course, responded to this reviewResponded 23 August 2017

Dear Guest, Thank you very much for taking time to share about your recent stay with us. We are delighted to know that we met your expectations and your stay was pleasant. I will definitely share your kind comments with our team. Kind Regards, Charity...More

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Questions & Answers
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johntI654OX
1 March 2018|
Answer
Response from shar0n6666 | Reviewed this property |
Yes contact hotel directly. We usually request 1 st floor overlooking golf course.
1
Vote
Danielbearsley
19 August 2017|
Answer
Response from Charity C | Property representative |
Thank you very much for considering a round of golf at The Vines Resort Swan Valley. Please note that the rates differ depending on which course you wish to play on. The fee for 4 players to play on the Ellenbrook course is... More
0
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