Ggantija Museum
Ggantija Museum
4
What people are saying
phil k
By phil k
Very Poor Welcome
1.0 of 5 bubblesAug 2023
I recently visited the Ġgantija Archaeological Park complex on Saturday, August 19th, at 1:00 PM, and unfortunately, my experience left much to be desired. While the historical significance of the site is undeniable, the quality of visitor engagement and customer service was sorely lacking. Upon arriving at the reception area, my party and I were met with a less-than-welcoming atmosphere. The two receptionists on duty were engaged in a conversation in Maltese, completely ignoring us for a noticeable period. Eventually, they briefly acknowledged us, merely stating the entrance fee of 20 euros while waiving a card machine in our direction. This transaction was conducted without any explanation or welcoming gesture, leaving us with a ticket and no further guidance. There was no welcome, no explanation, not even direction to the entrance - she then continued speaking Maltease to her colleague. As we entered the main exhibition area, the disappointing experience continued. One of the staff members stationed near the entrance appeared to be engrossed in her phone throughout the entirety of our visit. This lack of attention and engagement made us feel like unwelcome intruders rather than valued visitors. There was no effort made to provide information, answer questions, or even acknowledge our presence. It's disheartening to see such a lack of professionalism and attentiveness in a tourist attraction that holds historical significance. A warm welcome, clear directions, and knowledgeable assistance should be fundamental aspects of the visitor experience. It's clear that the staff at Ġgantija Archaeological Park could greatly benefit from comprehensive training in customer service, communication, and engagement with visitors. I truly hope that the management takes these concerns to heart and invests in improving the overall visitor experience. With proper training and a renewed focus on customer service, Ġgantija Archaeological Park has the potential to shine as a must-visit destination for history enthusiasts and tourists alike. In summary, my visit was marred by a disappointing welcome and a lack of engagement from the staff. I believe that with some dedicated training and a commitment to improving visitor interactions, Ġgantija Archaeological Park can provide a much more enjoyable and informative experience for all visitors. (Note: This review is based on my personal experience on the specified date and time.)

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phil k
Coldingham, UK96 contributions
1.0 of 5 bubbles
Aug 2023 • Couples
I recently visited the Ġgantija Archaeological Park complex on Saturday, August 19th, at 1:00 PM, and unfortunately, my experience left much to be desired. While the historical significance of the site is undeniable, the quality of visitor engagement and customer service was sorely lacking.

Upon arriving at the reception area, my party and I were met with a less-than-welcoming atmosphere. The two receptionists on duty were engaged in a conversation in Maltese, completely ignoring us for a noticeable period. Eventually, they briefly acknowledged us, merely stating the entrance fee of 20 euros while waiving a card machine in our direction. This transaction was conducted without any explanation or welcoming gesture, leaving us with a ticket and no further guidance. There was no welcome, no explanation, not even direction to the entrance - she then continued speaking Maltease to her colleague.

As we entered the main exhibition area, the disappointing experience continued. One of the staff members stationed near the entrance appeared to be engrossed in her phone throughout the entirety of our visit. This lack of attention and engagement made us feel like unwelcome intruders rather than valued visitors. There was no effort made to provide information, answer questions, or even acknowledge our presence.

It's disheartening to see such a lack of professionalism and attentiveness in a tourist attraction that holds historical significance. A warm welcome, clear directions, and knowledgeable assistance should be fundamental aspects of the visitor experience. It's clear that the staff at Ġgantija Archaeological Park could greatly benefit from comprehensive training in customer service, communication, and engagement with visitors.

I truly hope that the management takes these concerns to heart and invests in improving the overall visitor experience. With proper training and a renewed focus on customer service, Ġgantija Archaeological Park has the potential to shine as a must-visit destination for history enthusiasts and tourists alike.

In summary, my visit was marred by a disappointing welcome and a lack of engagement from the staff. I believe that with some dedicated training and a commitment to improving visitor interactions, Ġgantija Archaeological Park can provide a much more enjoyable and informative experience for all visitors.

(Note: This review is based on my personal experience on the specified date and time.)
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Terry M
Hamilton, Canada4,896 contributions
4.0 of 5 bubbles
Mar 2023
If you are like me you know very little about neolithic times. Having the chance to tour the museum at this World Heritage Site first made the complex more understandable. Some of the artefacts are also on display.
Written 22 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

June A
Surrey, UK2,734 contributions
5.0 of 5 bubbles
Feb 2022
This was my second visit to Ggantija - I first visited on a day trip in 2017 but this time spending the entire week on Gozo I was able to explore the entire areas a lot more thoroughly via a leisurely walk from Victoria. The countryside around these parts is just stunning with winters considerably warmer than ours. As for the Temple itself, it was just as I remembered - apart from the scaffolding which does somewhat marr the view. That can't be helped though as the work has to be done and its better than the alternative.

The site itself is relatively small and can be seen in not that much time but its worth taking your time to read the information boards and its worth it too to explore the town which has some other interesting sites and nice restaurants. It's a slice of history, that's for sure.
Written 22 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

amrevu
Matthews, NC29 contributions
5.0 of 5 bubbles
Dec 2021
It is amazing to see a Neolithic structure that is still standing after 5,500 years. Observe holes that were carved for structural purposes by man before metal tools existed. This is the most important thing to see on the Island of Gozo.
Written 13 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

modaitakietam
Czestochowa, Poland63 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
a nice museum next to the Ggantija megalithic temple complex. If someone is a fan of archaeology, visiting Gozo is a must. Nice museum, new, cool exhibits and multimedia presentations in English. Free toilet on site. Entrance ticket to the museum and the temple ruins is 10 euros.
Google
Written 20 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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