Lochmaddy VisitScotland iCentre

Lochmaddy VisitScotland iCentre: Address, Phone Number, Lochmaddy VisitScotland iCentre Reviews: 4.5/5

Lochmaddy VisitScotland iCentre

Lochmaddy VisitScotland iCentre
4.5
Visitor Centres
This location was reported permanently closed
The area
Address

4.5
35 reviews
Excellent
22
Very good
11
Average
2
Poor
0
Terrible
0

jinny
Lytham St Anne's, UK49 contributions
Great place to visit
Apr 2019 • Family
Would recommend, very good soup, sandwiches and cakes - all homemade and served by pleasant staff. Great shop and exhibition on.
Written 18 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Bill H
Leeds, UK798 contributions
One stop shop!
Oct 2017 • Couples
Gld we took the advice to call in here on a VERY windy day. Spent a lot of time in the museum reading the info boards, then the shop and finally soup and a sandwich in the café. The loos were impressive too. Great set of staff - make sure that you drop in.
Written 2 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Anne H
Sun Lakes, AZ324 contributions
Informative
Aug 2017 • Family
Good information on local activities etc. But what was nice was the lady introduced me to the books by local author Peter May. So I have started the series reading The Black House, bringing back memories of our visit to the Hebrides.
Written 22 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks for you kind words Anne! Great to read our staff had such an amazing impact and the books are great! Hopefully they will not only remind you of your amazing time, but inpsire you to come back soon! All the best, Jamie
Written 24 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jaytee41
Linlithgow, UK178 contributions
ANOTHER EXCELLENT VISITOR CENTRE
Aug 2017 • Couples
Went in to find details of the Hut of the Shadows and very pleasant lady gave me all the facts and clear directions. Centre was full of relevant information.
Written 15 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
I'm so pleased you were able to get the information to help you find the hut of the shadows - I hadn't actually heard of it until this year and thoroughly enjoyed the walk as well as the hut itself... although I have to say I did cross the bridge rather nervously! Thanks for sharing your experience, Kind regards, Ranald Gilbert, Area Manager
Written 18 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Robert D
Beaconsfield, Canada25 contributions
Great place to find out about area
Jul 2017 • Family
The lady was calling around looking for B&B rooms for visitors. They have a great selection of books and gifts to purchase.
Written 13 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Robert, Thank you for the review - it's always great to hear from visitors how they found their visit to the iCentre - accommodation can be tricky to find in the height of the summer, but we're here to help! Whether it's with finding a bed, providing information or offering books and gifts to buy the team are always trying to help people have the best trip possible - so I hope they helped you have a great time in the Outer Hebrides! Kind regards, Ranald Gilbert, Area Manager
Written 18 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jacnken1
Dunblane, UK38 contributions
Excellent service - yet again
Aug 2017 • Couples
Visited the information centre at Loch Maddy and found all the maps we were looking for, plus lovely post cards and gifts. Suzy made sure we had all the information we needed for our visit and went out of her way to provide us with leaflets and information. Plus she was just lovely to talk to. This is someone who really cares about the customer. Thank you Susy for excellent customer service.
Written 7 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
What a fantastic review to read and share with Susy! Thank you for taking the time to leave feedback for your fellow visitors to benefit from, and I hope you had a fabulous visit to North Uist. Kind regards, Ranald Gilbert, Area Manager
Written 18 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Freddie M
Largs, UK839 contributions
Closed once again early.
Jul 2017 • Couples
We have been in before and not that impressed, but arriving at 16.00 on Saturday and closed we were not surprised - a less than inspiring setup. Lots of public money and a public service ethos - jobs for the locals, customers not needed and a bit of a pain and irritating.
Written 27 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Freddie, I am extremely sorry to hear about your negative experience - I did send you a direct message to try and establish some more details about your visit to enable me to respond more fully. We specifically set our opening hours at the Information Centre to tie in with Ferry Arrivals, and as such any failure to adhere to them is something we would take very seriously. I have spoken with the team in Lochmaddy and reviewed our IT System logs and am content that there have not been any issues with the Centre failing to adhere to our published opening times. I know that Ailsa and Susy in Lochmaddy take a real pride in delivering the best service possible, but we're always looking for ways to improve what we can offer to visitors and locals alike. Therefore please do feel free to contact me directly and I'll be delighted to discuss your experience in more detail. Thank you for taking the time to leave your feedback, and once again my apologies for your unsatisfactory experience. Kind regards, Ranald Gilbert, Area Manager
Written 18 August 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Les_Landau
Canberra, Australia1,078 contributions
Very helpful in planning what to do
Jun 2017 • Couples
We really didn't know what we were going to do as we had SO much detail it was difficult to sort through. After visiting the centre, we left with a good plan for the day, and even more brochures and leaflets and maps.

A great way to get going.
Written 29 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Les, I'm glad the ladies in Lochmaddy were able to point you in the right direction for a great day on the islands, I know what you mean about having too much information to take in so it's always great to get advice and tips from a local! Kind regards, Ranald Gilbert, Area Manager
Written 4 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

hazelisles
Derbyshire42 contributions
HELPFUL TOURIST INFORMATION CENTRE FOR THE UISTS AND BENBECULA
May 2017 • Solo
Ailsa was very helpful, when I called in during a May holiday. I needed bus information for Berneray, as well as the full islands time-table.
It is very difficult to source information else where now that Lochboisdale office is permanently closed.
Written 7 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Hazel, I'm glad Ailsa was able to help with the bus timetables you needed, and I hoep you enjoyed your trip to the islands. Kind regards, Ranald Gilbert, Area Manager
Written 4 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian50Edmonton
Edmonton, Canada170 contributions
Helpful information
Apr 2017 • Solo
All of the Visit Scotland information centres I visited we excellent. The staff were very helpful and provided all sorts of local info, advice and directions. I visited 7 in all on my 18 day tour of Scotland. Kudos to Visit Scotland and the staff.
Written 9 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Brian, I'm so pleased to hear that you found the Information Centres helpful in making the most of your time in Scotland - I'll share your feedback with the team in Lochmaddy and hope that this won't be your last trip to Scotland! Kind regards, Ranald Gilbert, Area Manager
Written 4 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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